The message .com
from "normanwisdom" contains these words:

PS and social services didn't approve of the "Bathknight" it's excluded
from their recommended list.

I'm not surprised. I fitted one for an elderly relative once 'cos it was
given to her. Took it out again a few weeks later as it suffered from
exactly the problems you describe.

--
Skipweasel
Pay no attention to that man behind the curtain.