Part Orders ocassionally take a whole lot longer than that, maybe he was
just trying to comply with your request of immediate service?
"jMon54" wrote in message
oups.com...
UPDATE: The tech came out and within 2 minutes determined the light
engine in my Samsung RPTV (HL-R4266W) is defective. It'll take about a
week for them to come back out and actually replace it. Bummer!