We recently had a granite countertop installed - unfortunately the island
slab had a gouge and 2 scratches. I complained to the installer and they
have tried to repair these. The surface of their repair is smooth but I
can see the impressions below the surface where the repair was made - the
area is dipping & dented but covered by sealer. I complained again and
they said they will try to repair - but all I can see is the problem
growing in size as a larger indentation is made & then covered again by
sealer. Can anyone advise what can be done to solve this problem ???
They have told me they can no longer obtain the silver pearl granite they
have supplied and are unwilling to repair the whole top surface as they
claim this is too labor intensive. I would be grateful for any help.