wrote in message
ups.com...
This doesn't mean that they should not be responsible. I had a new
Furnace installed. The installers dripped some black glue on our
bathroom floor. Without my even asking they had someone out and
replaced the entire bathroom floor with identical flooring.


WOW. Since they were a great company apparently, if you want to show them
what a fair person you are, if the floor wasn't almost new you might want to
offer to share the expense since now you have a better floor than you had
before. That would be fair.