"Richard Faulkner" wrote in message
...
I think what he was getting at was that ripping off 10 million customers
for £1 is not a bad way of adding £10 million to your bottom line profit.
Firstly, very few will notice, and even fewer will complain, and even
fewer will be able to argue the case well enough, (meter readings on the
day), to win.

If people can't be bothered to check their own readings and do something
about it that's their problem.

I've often had lower estimates than the meter suggests. Should I complain?

It's swings and roundabouts. BG - and (I believe) other utility
companiesdon't deliberately overestimate.

Mary

--
Richard Faulkner