In message , "Pet @
www.gymratz.co.uk ;¬)" writes
Martin Angove wrote:

I'm in two minds whether or not to ring BG up and make a point about
this (I'd probably spend more on the 0845 call), but the thought
occurred to me that we're probably not the only ones. What if all BG
customers have been overcharged? What if it's about a pound for each one
of them? What an easy little money-spinner!

All seems a bit petty IYAM.
how many hours did you spend working that out?

Obviously they have to draw the line somewhere.
What about if you were over-estimated as is usually the way the
guestimates?
I bet you wouldn't have an issue with it then would you.


But it never seems to work that way.

I think what he was getting at was that ripping off 10 million customers
for £1 is not a bad way of adding £10 million to your bottom line
profit. Firstly, very few will notice, and even fewer will complain, and
even fewer will be able to argue the case well enough, (meter readings
on the day), to win.

--
Richard Faulkner