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Mac
 
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Default LCD monitor, white screen with vertical lines

Hi folks,
I have a BenQ 567s V2 LCD monitor that is non-functional. It powers up but
the only picture I get is pure white with vertical red and blue lines.
While booting, however, I was able to read some of the on-screen text but
it's always fairly white. I disassembled the unit (observing all
precautions) but didn't find any loose connections.
I had sold the unit in working order but the buyer found it in this state
after shipping. It was well packed with gobs of bubble-wrap. I had him
ship it back. There are no signs of abuse inside or out.
Any thoughts?
Thanks,
-Mac