Guy King wrote:
The message
from Zoinks ""bounce\"@kermit-the fr.org" contains these words:


The problem is that now many people in the UK are so obsessed by price
that things like 'customer service' are no longer even considered. If
cheap, they buy - then moan endlessly in the newsgroups about shoddy
service.

That's why I go to the local independant timber/builders' yard for most
stuff - the prices aren't that different but much better service.

Better service than what? I find that in many of those places I get
treatedlike something the cat threw up just because I'm not a tradesman,
which is why Screwfix et al get most of my custom, wherever possible.

Next port of call for me is generally Wickes; only after that do I start
tangling with the local trade outlets. In general.

David