"Just Another Theremin Fan" wrote in message
oups.com...
It is quite understandable to not want to keep stocks of
equipment that is out of warrenty.

I am not talking about parts for $50 DVD players. The point is that they
likely do have parts but won't sell them. You have to ship the product to
them and there is often little alternative. You may be stuck paying
whatever they decide to charge. There are distributors if a vendor does
not want to inventory large stocks of parts.

The profits from replacements parts do not justify keeping
them in stock.

Maybe, maybe not. The fact that many parts distributors and manufacturers
have done so for years indicates that it is possible. I don't expect any
company to lose money. Reasonable policies with respect to service is all I
expect. Do you dissagree? I see no need to make sweeping statements and
assumptions that do not contribute positively to matter.

Imagine if a run of 200,000 32 Inch TVs is made. Do your really
think that any manufacturer wants to (or can afford to) keep
200,000 spare LOPTs in stock or 200,000 spare power switches ;-)
or 200,000 spare CRTs??

Many companies keep adequate supplies all the time for many parts.
Obviously, it doesn't make sense to keep a lot of CRTs in stock, as it is
rarely cost effective to replace them. There are also secondary markets
such as distributors that take the load off of the primary vendor.

Most equipment is out of date after 3 years and the cost
simply cannot be justified.

Maybe. Maybe not. I think assuming this short a life for all products is
short sighted and should be discouraged. It is also simply an incorrect
assumption in many cases.

JVC have this down to a fine art.

JVC could provide tech support to servicers in markets where they do not
have ASCs and make many of their customers happier, allow the products to be
serviced more efficiently, and, perhaps, build market share. Their arrogant
postition that no support will be provided except to ASCs, even when there
is not one within reasonable travelling distance is absurd. People need to
know this and be able to make an informed purchasing decision.

Do you have any positve contribution to make?

Leonard