On Tue, 31 Jan 2006 15:23:18 +0000 (UTC), Peter Morrill
wrote:

I had an Ideal Response combi boiler installed 3 years ago. I am very
pleased with it, and after two years the manufacturer gave it a service
under the terms of the warranty. A year later I rang my local engineer
to book a service. I had used him for years on my old boiler. He told me
not to waste my money on an annual service, as combis didn't require
cleaning out like my old Potterton. If it was working satisfactorily, I
should leave well alone and only call him if there was a problem.
Is he right, or should I find someone who will do it? I have never had
reason to doubt him before.
I have no doubt that the manufacturers recommendations are that it is
serviced annually,however there is some truth in what your man says
and he is honest enough to say it. However, as a customer has
requested a service and as the manuf's instructions will stipulate a
service at 12 month intervals,i would have carried out a
service/inspection whether it needed it or not. Your man hasnt really
done anything wrong, its just that he isnt in modern litigious society
mode and so i didnt want you paying for what would probably be
un-necessary work.



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