Peter Grey wrote:

Hi all,

Just thought I'd let you know about my experience with Dealers Electric
(insert usual disclaimer about not being related in any way to DE). I
bought a VFD and 1 HP motor from them on the recommendation of Paul T. on
this board, and after lots of helpful suggestions from others.

I got the thing wired up, but found the manual slightly obtuse. It was
4:45PM on the east coast where DE is, so I gave them a quick ring hoping
they could at least point me in the right direction. Harold answered (who
had been very helpful when I bought the VFD/motor and even found an 1140RPM
motor for me), but was just leaving for the weekend. He volunteered to call
me from his cell phone while driving home. He called on his dime, and spent
20 minutes walking me through programming the VFD and setting various
parameters. It works great and will be a huge improvement over the old
motor.

This wasn't a big sale. The combo was $282, and yet Harold really went
above and beyond in making sure I was happy and that everything worked.
Harold and DE deserve an "atta-boy". When it comes time for a VFD for my
mill, I know who I'm calling.

Thanks again to all of you that responded to my earlier post asking for
help.

Regards,

Peter

Always good to give a plug for those companies that go the extra mile in
service regardless of the size of the customer.

Pete C.