"Doug Kanter" wrote in message
...
"Dan Lanciani" ddl@danlan.*com wrote in message
...
In article om,
(louie) writes:
| Unfortunately, for me and probably many others who continue to feed
| stores like HD, the only saving grace of these stores are the hours.
I
| can go in there after work hours and get what I need for that evening
| or weekend project. Many local hardware stores have closed by the
time
| I can get there.
Another feature of home centers is that they are actually willing to
sell
to us. We had a local place (open only to 5 of course) that had a
pretty
good selection of plumbing, electrical, and some general building
supplies.
The prices weren't great, but it was local business. They had a change
of
management and became "trades only." I went in one day to get a faucet
stem
and was told that I needed to be accompanied by a licensed plumber with
an
account. Now some years later I hear they have reconsidered and are
willing
to deal with the general public for some (non-professional?) items, but
I
just don't have the urge to beg them to take my money...
Dan Lanciani
ddl@danlan.*com
Look at it from their point of view: You could poke your eye out with a
faucet stem if you didn't have a licensed PROFESSIONAL there with you to
keep you safe. :-)
Oh, I can see the stores point of view- the non-pro customers, if they are a
small portion of the total business, can be a royal pain in the ass. They
need a lot more hand-holding, and generate a lot more returns. Pros come in
with a list, know exactly what they need, and if they screw up and buy the
wrong thing, don't cry about the restocking charges. If there are big-boxes
in town that cater to the amatuers, dealing with civilians just may not be
worth the hassle.
aem sends...