On Thu, 05 Jan 2006 15:17:56 -0600, Mike Berger
wrote:

That will actually settle the situation for him... in his favor.
You are almost always required to send back the merchandise --
often at your expense -- to receive the chargeback.

Grant Erwin wrote:

You pay for it with a credit card, first off. That shifts the leverage
from the seller to you. Then all you'd have had to do is to email the
seller and explain why you are about to initiate a chargeback and ask
him whether he wants the piece of garbage to go into the trash or the
recycle bin. Let him salvage the situation.
I bought tool from a fellow through ebay who represented himself as a
metalworking tool store. The item arrived in good condition and I was
happy. Then I get my credit card statement and there is a charge from
a woodworking tool store that I had never heard of. I called the card
company and they removed the money immediately from the woodworking
tool store. Then I recieved an e-mail from the guy who sold the tool
in question to me asking what was wrong with it, why had I told the
card company that the charge was questionable. That's when I figured
out that the guy had two store names (at least) and he had run the
charge through the wood tool store. I explained to him why I had
thought there might be a problem with the charge, that he should make
sure all the store names he gives me matched the name he gives my
credit card company, and that now that I knew the charge was valid I
would call the card company right away and tell them the charge was
valid. I still had to fill out a form the card company sent me to make
sure the guy got his money. It sure was nice that the card company was
so willing to make sure no fraudulent charges occur.
ERS