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Waylon
 
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Default Onkyo TX 3000 questions


I do thank you for your candor and honesty in your reply. I will talk to the
repair tech and express these sentiments and in a polite kind of way, ask for my
receiver back and get in the market for a replacement.

Again...Thank You.!!!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




On Tue, 27 Dec 2005 23:26:00 GMT, "Arfa Daily" wrote:


"Waylon" wrote in message
.. .
My Onkyo TX 3000 stereo receiver went on the blink and I've had it in a
local
repair shop for the past 3 months. The problem with the device is this.
When you
push the on/off switch, nothing happens. Usually, once you turn it on, it
will
be about a 2 or 3 second delay, you will hear a click sound and it powers
up.
Well, that don't happen. Al the lights comes on, but that click sound
never
materializes and NO SOUND. Anybody go a clue and is 3 months typically TOO
Long
for a shop to take to repair???


I would suspect that the person who landed the job of looking at it, has '
lost his way ' a bit on it. It happens to us all sometimes, and it's usually
the slightly more obscure makes of this type of high end equipment, that it
happens on.

Basically, the failure of the unit to come on with the normal relay click,
means that the system control micro, is detecting some kind of fault
condition. This is what is being looked for by the system control during
that few seconds between you hitting the switch, and the relay closing to
complete the power up sequence. Often, it will be an output stage problem,
but this is where the fun and games can start. This kind of problem can
literally soak up hours of bench time, particularly if the unit has discrete
component output stages, and you don't have a schematic.

Having realised that you have spent half a day, and got nowhere, the
tendency is to cast it aside to get on with some jobs that will put food on
the table. You always promise yourself that you will look at it again on
Friday when you're less stressed, and in the meantime, will try to obtain a
service manual. Unfortunately, it never works like that, and this week turns
into next week, and then next month until it becomes an embarrassment, and
you start to dread the owner ringing up about it. Any other professionals
reading this will know exactly what I'm talking about. I'm willing to bet
that every one of us has been there at some time ...

I would suggest that you approach the shop where it is, and ask nicely what
the problem is. Suggest to them that if they are having too much of a
problem with it, that they just put it back together, and let you have it
back, as three months is not acceptable. If it's not fixed just because they
can't fix it, they shouldn't charge you anything. Most of us who are
reputable, work on a no fix no charge basis.

If the scenario is as I've described, they will probably appreciate your
direct approach and understanding. Providing that the person looking at it
is not a nonno, then as a fellow engineer, I have sympathy with him.

Arfa