In article ,
wrote:
After a couple of replacements, Bosch CS at first flatly denied that
there was any fault with the product and just offered a refund.

I'd say that's excellent service - offering a refund. What more could you
want?

Presumably that comment is somewhat tongue-in-cheek, I hope!

When I buy things my main requirement is that they work. OK,
sometimes things go wrong and then a company that has a good
replacement/refund policy is better than one that doesn't. However I
would still prefer things that work from a 'bad' company than things
that don't work from a 'good' company.

Then you need to start a new thread - 'Bosch quality going downhill',
perhaps. Their service by what you've said seems fine.

--
*Women who seek to be equal to men lack ambition.

Dave Plowman London SW
To e-mail, change noise into sound.