"Roly" wrote in message
...
Colin Wilson wrote:

I am looking for the contact details (snail mail, or better still, fax
number) of Ikea head office.

IIRC the Warrington store is the UK head office. I don`t have a number
for them, but its a starting point.

Their products are relatively cheap (well 40% cheaper in
France/Germany...),
but I do not believe that this merits bad service.

They vary their prices depending on the affluence of the area they`re
in.


I complained to Ikea after I wasted a 120 mile round trip and a great
amount of time to collect something specific that I had checked was in
stock at that branch, but in reality wasn't and hadn't been for some
time.

That was the second time that a situation like that had happened to me.

I eventually got some sort of reply, but it was patronising to the point
of being utterly insulting.

When I complained to their head office, they merely added to the
patronising tone. It was a complete wast of time and it's a company that
I now try to avoid.

I am not holding my breath - but merely building a case prior to a visit to
the small claims court. Works a treat with such lot from past experience.