Somewhat OT, but hopefully someone can help...

I am looking for the contact details (snail mail, or better still, fax
number) of Ikea head office.

I received an appalling service at their Glasgow shop, and despite sending
two letters now, they simply chose to ignore them. Heard similar stories
from others - including a relative who broke a toe when a box fell from a
self on him out of the blue. He is not one to pursue things like that, and
only got annoyed when they failed to even acknowledge receiving his letter
alerting them to the potential risk. The courts awarded him £6000...

Their products are relatively cheap (well 40% cheaper in France/Germany...),
but I do not believe that this merits bad service.

Cheers.

I am looking for the contact details (snail mail, or better still, fax
number) of Ikea head office.

IIRC the Warrington store is the UK head office. I don`t have a number
for them, but its a starting point.

Their products are relatively cheap (well 40% cheaper in France/Germany...),
but I do not believe that this merits bad service.

They vary their prices depending on the affluence of the area they`re
in.

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Colin Wilson wrote:

I am looking for the contact details (snail mail, or better still, fax
number) of Ikea head office.

IIRC the Warrington store is the UK head office. I don`t have a number
for them, but its a starting point.

Their products are relatively cheap (well 40% cheaper in France/Germany...),
but I do not believe that this merits bad service.

They vary their prices depending on the affluence of the area they`re
in.


I complained to Ikea after I wasted a 120 mile round trip and a great
amount of time to collect something specific that I had checked was in
stock at that branch, but in reality wasn't and hadn't been for some
time.

That was the second time that a situation like that had happened to me.

I eventually got some sort of reply, but it was patronising to the point
of being utterly insulting.

When I complained to their head office, they merely added to the
patronising tone. It was a complete wast of time and it's a company that
I now try to avoid.

"Roly" wrote in message
...
Colin Wilson wrote:

I am looking for the contact details (snail mail, or better still, fax
number) of Ikea head office.

IIRC the Warrington store is the UK head office. I don`t have a number
for them, but its a starting point.

Their products are relatively cheap (well 40% cheaper in
France/Germany...),
but I do not believe that this merits bad service.

They vary their prices depending on the affluence of the area they`re
in.


I complained to Ikea after I wasted a 120 mile round trip and a great
amount of time to collect something specific that I had checked was in
stock at that branch, but in reality wasn't and hadn't been for some
time.

That was the second time that a situation like that had happened to me.

I eventually got some sort of reply, but it was patronising to the point
of being utterly insulting.

When I complained to their head office, they merely added to the
patronising tone. It was a complete wast of time and it's a company that
I now try to avoid.

I am not holding my breath - but merely building a case prior to a visit to
the small claims court. Works a treat with such lot from past experience.

Roly wrote:
Colin Wilson wrote:

I am looking for the contact details (snail mail, or better still,
fax number) of Ikea head office.

IIRC the Warrington store is the UK head office. I don`t have a
number for them, but its a starting point.

Their products are relatively cheap (well 40% cheaper in
France/Germany...), but I do not believe that this merits bad
service.

They vary their prices depending on the affluence of the area they`re
in.


I complained to Ikea after I wasted a 120 mile round trip and a great
amount of time to collect something specific that I had checked was in
stock at that branch, but in reality wasn't and hadn't been for some
time.

That was the second time that a situation like that had happened to
me.

I eventually got some sort of reply, but it was patronising to the
point of being utterly insulting.

When I complained to their head office, they merely added to the
patronising tone. It was a complete wast of time and it's a company
that I now try to avoid.

http://www.saynoto0870.com/companysearch.php

--
daZza...........


remove "BUT PLUG" to reply ;-)