I tell people up front over the phone that if the tuner can be repaired by
replacing the connector it is $68.50 ($60 labor, $4 standard materials
charge, $4.50 for the connector). If the tuner is damaged or the set has an
isolation block instead of the connector on the tuner directly it is going
to be more, likely about $50 more for a rebuilt tuner. We get these all the
time when students are moving. When you have limited likely costs and flat
rate for specific repairs by category like we do, why not tell people up
front what to expect? We charge $30 for an estimate and tell them up front
that any guestimate we give before evaluating the unit is just a gues.
Never had a problem because people know what to expect. We are clear with
people that an estimate is not a promise to repair something and that many
problems may be found only after repairing what we can see is bad. When you
let people know what to expect you avoid misunderstandings.

Leonard

"kip" wrote in message
.. .
I do 2 a month on average in the home and it costs
about 95.00cdn and nobody has complained yet.
RCA being the most common broken one,s
kip.

Been in this buisness for 38 yrs
and have NEVER given an estimate
over the phone NEVER.

Get a Life


"Ian Malcolm" wrote in message
...
fybar wrote:
$85 US for putting a connector on a tuner?!?

Tom


Yes, the other shops are charging $50 to just look at it, and that $50
will be applied to the repair. So, if I go that route I might only pay
$50, but I am betting once they get the $50 they will charge me another
$50. Nobody will quote me a price just to solder a connector on. I
have to bring it in and then they will quote me a price. I wonder why
TV repair shops have such a shady reputation?