"Nehmo" writes:

**You’re posting anonymously and you’re not naming roofing company;
thus, you’re chicken, and because of that you’re unlikely to get any
remedy.

Nehmo's is either a troll, or the sort of person who'd do a job like
the one the OP is trying to remedy.

People post anonymously because to name themselves and the roofing
company would be making a faulty assumption that the roofing company
might not hear about it, and thus undermine their cause. And, for the
purpose of the discussion, does it matter who these individuals are?

And anyone who wouldn't try to be their parent's advocate when dealing
with the service industry (which has a not-terribly-flattering record
on giving a fair shake to older folks) is simply a ****ty son or
daughter.

Best Regards,
--
Todd H.
http://www.toddh.net/