I give up. It's not worth it to overcome the stonewalling techniques
rampant in business today. The latest in Sears responses to my problem
along with my response follow with no further comment.

================================================== ========
Dear Mr. Johnson,

I am aware of your frustration with this situation. I did not measure
the thickness of the knives, but I did contact our parts department and
they also verified that the blades are actual original blades, and not
manufactured replacements. Emerson originally manufactured the jointer
and the blades. When Emerson stopped producing these items for Sears, we
purchased all of the available accessories and parts. The difference in
thickness may be from wear and tear on the original blades. I believe
you compared the size to your original knives, which will reduce in size
through wear and through sharpening.


I have also had our asset protection department research the issue, thus
the unfortunate delay in my response. They did not find the blades to be
a risk to the operator. Your concern with the safety of this product is
certainly valid and appreciated, and your particular issue has allowed
the team to ensure that the product is safe for future customers.


I have reconsidered my prior offer for resolution and I have checked on
the cost of service and replacement parts. The replacement parts run
$131.49 for the cutter assembly and $94.99 for the infeed table for a
total of $226.48. The cost of a new 6 1/8" jointer is $229.99. It would
not be cost effective to replace the damaged parts. I have verified that
the jointer was most likely made in 1971. The machine has had a much
longer life than expected, which is wonderful. I would recommend
replacing the jointer you had, as it was a very high quality jointer.
The offer of 10% off of the purchase of a new jointer still stands if
you would once again like to purchase a quality Craftsman jointer, but
Sears will not be repairing or replacing your jointer.


Thanks,
Brian Boka
Sears Product Support & E-mail
Customer Direct Team Manager
515-440-5126

================================================== ====================
Dear Mr. Boka,

With over 50 years of using and repairing machinery such as this
jointer, let me try one more time to educate you. The blades you sold
me are NOT original equipment. They do not bear the Craftsman logo and
part number. Plus they appear to be a different alloy. The
manufacturer is irrelevant except that the quality control is certainly
lacking. I compared the new knives to the originals only after
measuring the latter. As I noted in my original letter, they vary in
thickness by as much as .008" from one end of a given knife to the
other. This means that the wedges do not seat evenly which in turn
means that the center of mass of the cutter head is not the same as the
center of rotation. This produces vibration which, combined with the
uneven seating of the wedges, will cause the knives to be ejected. Wear
and sharpening affect only the width (from cutting edge to back).

As to having your legal (asset protection(!)) staff research this
problem, they are not about to admit any culpability. I would think
that they would, however, be interested in the problem simply based upon
the liability incurred by the lack of quality control. Imagine sharp
objects being flung out at speed had I not had the guard in place. But
then perhaps Sears feels that a large legal staff is more cost effective
than solving quality problems.

I have ordered a jointer from another manufacturer so I will not be
availing myself of your 10% offer. I now consider this matter closed.
Good luck.

so now you are trying your case in the court of public
opinion? What's the point? Sears isn't going to be
responding in this forum...

dave

jo4hn wrote:

blah blah

It didn't seem like he was trying the case here at all. I think he was
just venting frustration, understandable after going through the system
at Sears. I didn't buy a Sears jointer in 1971, nor would I buy one
now. Not because of what he went through, just because. Mark

Bay Area Dave wrote:
so now you are trying your case in the court of public opinion? What's
the point? Sears isn't going to be responding in this forum...

dave

jo4hn wrote:

blah blah

funny thing is, when I comment on a defective tool, I get
never-ending grief on the Wreck for mentioning it...sounds
like a double standard. g


dave

Mark wrote:

It didn't seem like he was trying the case here at all. I think he was
just venting frustration, understandable after going through the system
at Sears. I didn't buy a Sears jointer in 1971, nor would I buy one
now. Not because of what he went through, just because. Mark

Bay Area Dave wrote:

so now you are trying your case in the court of public opinion?
What's the point? Sears isn't going to be responding in this forum...

dave

jo4hn wrote:

blah blah

jo4hn wrote:
I give up. It's not worth it to overcome the stonewalling techniques
rampant in business today. The latest in Sears responses to my
problem along with my response follow with no further comment.

The customer is always right.

Except in your case, obviously.

-- Mark

Another instance of the pot calling the kettle ....

I think I'll save this one right next to
http://groups.google.com/groups?q=+s...au thor:%3Cda
vea%40nospam.com%3E&hl=en&lr=lang_en&ie=UTF-8&oe=UTF-8&safe=off&selm=2u2ib.231%24oG6.
3%40newssvr27.news.prodigy.com&rnum=1


Art


"Bay Area Dave" spews forth another gem
so now you are trying your case in the court of public
opinion? What's the point? Sears isn't going to be
responding in this forum...

dave

jo4hn wrote:

blah blah

"jo4hn" wrote in message
ink.net...


have verified that
the jointer was most likely made in 1971. The machine has had a much
longer life than expected, which is wonderful.


I think this says it all. 30 years is much longer than a craftsman tool is
supposed to live and it amazes the service department when they hear of such
a wonder. I can't believe that they would say that, but then again...
I am curious just exactly how long they expect their major tools to last
under normal use. 15 years, 10 years, 5 years, warranty period plus one
day?

Frank

Wood Butcher wrote:
Another instance of the pot calling the kettle ....

I think I'll save this one right next to

http://groups.google.com/groups?q=+s...au thor:%3Cda

vea%40nospam.com%3E&hl=en&lr=lang_en&ie=UTF-8&oe=UTF-8&safe=off&selm=2u2ib.2
31%24oG6.
3%40newssvr27.news.prodigy.com&rnum=1

LMAO!

Except.... ... IMO jo4hn has a valid point. Sears sold him something that
became schrapnel and could have killed him. I'm surprised they haven't paid
off his house and sent him on a month's vacation to Hawaii.

sigh
Apparently the middle managers don't have enough stock options.
/sigh

-- Mark

Is this thing really 34 years old and they still stock infeed table and
cutter head. Last year I tried getting a new motor for a craftsman 6"
jointer that was bought in 1991 they didbn't have em oh well replaced with
PM54

"jo4hn" wrote in message
ink.net...
I give up. It's not worth it to overcome the stonewalling techniques
rampant in business today. The latest in Sears responses to my problem
along with my response follow with no further comment.

================================================== ========
Dear Mr. Johnson,

I am aware of your frustration with this situation. I did not measure
the thickness of the knives, but I did contact our parts department and
they also verified that the blades are actual original blades, and not
manufactured replacements. Emerson originally manufactured the jointer
and the blades. When Emerson stopped producing these items for Sears, we
purchased all of the available accessories and parts. The difference in
thickness may be from wear and tear on the original blades. I believe
you compared the size to your original knives, which will reduce in size
through wear and through sharpening.


I have also had our asset protection department research the issue, thus
the unfortunate delay in my response. They did not find the blades to be
a risk to the operator. Your concern with the safety of this product is
certainly valid and appreciated, and your particular issue has allowed
the team to ensure that the product is safe for future customers.


I have reconsidered my prior offer for resolution and I have checked on
the cost of service and replacement parts. The replacement parts run
$131.49 for the cutter assembly and $94.99 for the infeed table for a
total of $226.48. The cost of a new 6 1/8" jointer is $229.99. It would
not be cost effective to replace the damaged parts. I have verified that
the jointer was most likely made in 1971. The machine has had a much
longer life than expected, which is wonderful. I would recommend
replacing the jointer you had, as it was a very high quality jointer.
The offer of 10% off of the purchase of a new jointer still stands if
you would once again like to purchase a quality Craftsman jointer, but
Sears will not be repairing or replacing your jointer.


Thanks,
Brian Boka
Sears Product Support & E-mail
Customer Direct Team Manager
515-440-5126

================================================== ====================
Dear Mr. Boka,

With over 50 years of using and repairing machinery such as this
jointer, let me try one more time to educate you. The blades you sold
me are NOT original equipment. They do not bear the Craftsman logo and
part number. Plus they appear to be a different alloy. The
manufacturer is irrelevant except that the quality control is certainly
lacking. I compared the new knives to the originals only after
measuring the latter. As I noted in my original letter, they vary in
thickness by as much as .008" from one end of a given knife to the
other. This means that the wedges do not seat evenly which in turn
means that the center of mass of the cutter head is not the same as the
center of rotation. This produces vibration which, combined with the
uneven seating of the wedges, will cause the knives to be ejected. Wear
and sharpening affect only the width (from cutting edge to back).

As to having your legal (asset protection(!)) staff research this
problem, they are not about to admit any culpability. I would think
that they would, however, be interested in the problem simply based upon
the liability incurred by the lack of quality control. Imagine sharp
objects being flung out at speed had I not had the guard in place. But
then perhaps Sears feels that a large legal staff is more cost effective
than solving quality problems.

I have ordered a jointer from another manufacturer so I will not be
availing myself of your 10% offer. I now consider this matter closed.
Good luck.

Bay Area Dave wrote in
om:

funny thing is, when I comment on a defective tool, I get
never-ending grief on the Wreck for mentioning it...sounds
like a double standard. g


dave

Of course it is, Dave. But some folks are still going to give you grief for
it. ;-)

I think, originally, John was hoping someone could give him direction or
insight on how to resolve this issue. When that proved not to be the case,
he provided, as the man says, 'the rest of the story'.

John, may your new jointer be delivered in fine shape, with all of the
appropriate parts, without undue delay. You seem to have had your share of
frustration for the week.

Patriarch,
whose current jointer is a minty #6 from the Merchant of Ashby.

I guess jointer design hasn't progressed very much in several decades. What
the Hey, if it ain't broke don't fix it (except, in this case, it is broke).

Rob

--------------------------

"joey" wrote ...
Is this thing really 34 years old and they still stock infeed table and
cutter head. Last year I tried getting a new motor for a craftsman 6"
jointer that was bought in 1991 they didbn't have em oh well replaced with
PM54

LOL!

dave

Mark Jerde wrote:

jo4hn wrote:

I give up. It's not worth it to overcome the stonewalling techniques
rampant in business today. The latest in Sears responses to my
problem along with my response follow with no further comment.


The customer is always right.

Except in your case, obviously.

-- Mark

very perceptive. I didn't think it would take too awful
long for someone to notice the irony...

dave

Wood Butcher wrote:

Another instance of the pot calling the kettle ....

I think I'll save this one right next to
http://groups.google.com/groups?q=+s...au thor:%3Cda
vea%40nospam.com%3E&hl=en&lr=lang_en&ie=UTF-8&oe=UTF-8&safe=off&selm=2u2ib.231%24oG6.
3%40newssvr27.news.prodigy.com&rnum=1


Art


"Bay Area Dave" spews forth another gem

so now you are trying your case in the court of public
opinion? What's the point? Sears isn't going to be
responding in this forum...

dave

jo4hn wrote:

blah blah

of course! I'd get grief if I mentioned the sky was blue. g

The problem I have with his post is that:

1) He had already made up his mind what the "solution" was
so he didn't need any input from anyone here in that regard.
2) The whole idea of him carrying on like a fool over a 33
year old tool is beyond WACKY!! Was his complaint one that
a reasonable person would make? My 2 pennies worth is a
resounding NYET!

The preceding was merely my personal opinion, worth NADA.
(But it was fun to present it, nonetheless...)

peace.


dave

patriarch wrote:

Bay Area Dave wrote in
om:


funny thing is, when I comment on a defective tool, I get
never-ending grief on the Wreck for mentioning it...sounds
like a double standard. g


dave


Of course it is, Dave. But some folks are still going to give you grief for
it. ;-)

I think, originally, John was hoping someone could give him direction or
insight on how to resolve this issue. When that proved not to be the case,
he provided, as the man says, 'the rest of the story'.

John, may your new jointer be delivered in fine shape, with all of the
appropriate parts, without undue delay. You seem to have had your share of
frustration for the week.

Patriarch,
whose current jointer is a minty #6 from the Merchant of Ashby.

In article , Bay Area Dave wrote:
of course! I'd get grief if I mentioned the sky was blue. g

It isn't. Not always, anyway. This morning it was kinda grayish. Right now,
it's mostly black.

Sorry, Dave -- just too good an opening to pass up. :-)

--
Regards,
Doug Miller (alphageek-at-milmac-dot-com)

For a copy of my TrollFilter for NewsProxy/Nfilter,
send email to autoresponder at filterinfo-at-milmac-dot-com

I tried getting a new motor for a craftsman 6" jointer that was bought
in 1991

Bite your tongue, joey, as the service manager clearly said, it's a six and
ONE EIGHTH inch jointer.

If the horsepower scam wasn't enough, they even have to stretch the truth
with the width of jointers. Amazing.

Joe




"joey" wrote in message news:XfEhc.544$aQ6.74980@attbi_s51...
Is this thing really 34 years old and they still stock infeed table and
cutter head. Last year I tried getting a new motor for a craftsman 6"
jointer that was bought in 1991 they didbn't have em oh well replaced with
PM54

"jo4hn" wrote in message
ink.net...
I give up. It's not worth it to overcome the stonewalling techniques
rampant in business today. The latest in Sears responses to my problem
along with my response follow with no further comment.

================================================== ========
Dear Mr. Johnson,

I am aware of your frustration with this situation. I did not measure
the thickness of the knives, but I did contact our parts department and
they also verified that the blades are actual original blades, and not
manufactured replacements. Emerson originally manufactured the jointer
and the blades. When Emerson stopped producing these items for Sears, we
purchased all of the available accessories and parts. The difference in
thickness may be from wear and tear on the original blades. I believe
you compared the size to your original knives, which will reduce in size
through wear and through sharpening.


I have also had our asset protection department research the issue, thus
the unfortunate delay in my response. They did not find the blades to be
a risk to the operator. Your concern with the safety of this product is
certainly valid and appreciated, and your particular issue has allowed
the team to ensure that the product is safe for future customers.


I have reconsidered my prior offer for resolution and I have checked on
the cost of service and replacement parts. The replacement parts run
$131.49 for the cutter assembly and $94.99 for the infeed table for a
total of $226.48. The cost of a new 6 1/8" jointer is $229.99. It would
not be cost effective to replace the damaged parts. I have verified that
the jointer was most likely made in 1971. The machine has had a much
longer life than expected, which is wonderful. I would recommend
replacing the jointer you had, as it was a very high quality jointer.
The offer of 10% off of the purchase of a new jointer still stands if
you would once again like to purchase a quality Craftsman jointer, but
Sears will not be repairing or replacing your jointer.


Thanks,
Brian Boka
Sears Product Support & E-mail
Customer Direct Team Manager
515-440-5126

================================================== ====================
Dear Mr. Boka,

With over 50 years of using and repairing machinery such as this
jointer, let me try one more time to educate you. The blades you sold
me are NOT original equipment. They do not bear the Craftsman logo and
part number. Plus they appear to be a different alloy. The
manufacturer is irrelevant except that the quality control is certainly
lacking. I compared the new knives to the originals only after
measuring the latter. As I noted in my original letter, they vary in
thickness by as much as .008" from one end of a given knife to the
other. This means that the wedges do not seat evenly which in turn
means that the center of mass of the cutter head is not the same as the
center of rotation. This produces vibration which, combined with the
uneven seating of the wedges, will cause the knives to be ejected. Wear
and sharpening affect only the width (from cutting edge to back).

As to having your legal (asset protection(!)) staff research this
problem, they are not about to admit any culpability. I would think
that they would, however, be interested in the problem simply based upon
the liability incurred by the lack of quality control. Imagine sharp
objects being flung out at speed had I not had the guard in place. But
then perhaps Sears feels that a large legal staff is more cost effective
than solving quality problems.

I have ordered a jointer from another manufacturer so I will not be
availing myself of your 10% offer. I now consider this matter closed.
Good luck.

On Wed, 21 Apr 2004 23:05:22 GMT, jo4hn brought
forth from the murky depths:

I give up. It's not worth it to overcome the stonewalling techniques
rampant in business today. The latest in Sears responses to my problem
along with my response follow with no further comment.

WHAT? You didn't cut your Searz credit card in half and send it
back with a single acronym reply? "FOAD!"

I have felt that Sears is NO place to buy tools since they
screwed me over in the late 1970's. Effem all. That attitude
of theirs is promoting imports.

-
Don't be a possum on the Information Superhighway of life.
----
http://diversify.com Dynamic Database-Driven Websites

Not from me......

Bay Area Dave wrote:
funny thing is, when I comment on a defective tool, I get never-ending
grief on the Wreck for mentioning it...sounds like a double standard. g


dave

hey Doug, how the heck are you? I've not seen much of
interest on the Wreck lately so I haven't been commenting much.

dave

Doug Miller wrote:

In article , Bay Area Dave wrote:

of course! I'd get grief if I mentioned the sky was blue. g

It isn't. Not always, anyway. This morning it was kinda grayish. Right now,
it's mostly black.

Sorry, Dave -- just too good an opening to pass up. :-)

--
Regards,
Doug Miller (alphageek-at-milmac-dot-com)

For a copy of my TrollFilter for NewsProxy/Nfilter,
send email to autoresponder at filterinfo-at-milmac-dot-com

I wasn't pointing fingers towards any ONE person. Just a
general comment. I'm sure you DO know what I'm referring to.

dave

Mark wrote:

Not from me......

Bay Area Dave wrote:

funny thing is, when I comment on a defective tool, I get never-ending
grief on the Wreck for mentioning it...sounds like a double standard.
g


dave

Like Delta never screws up???? (Not that I haven't bashed
Sears tools a few dozen times in the past 2 years myself).
If EVERY vendor has to adhere to a zero tolerance mistake
level, then WHERE are you gonna buy tools from, may I ask??

dave

Tom Wojeck wrote:

"Mark Jerde" wrote in message
...


LMAO!

Except.... ... IMO jo4hn has a valid point. Sears sold him something

that

became schrapnel and could have killed him. I'm surprised they haven't

paid

off his house and sent him on a month's vacation to Hawaii.

sigh
Apparently the middle managers don't have enough stock options.
/sigh

-- Mark



I agree. Moreover, I think it's important that people who are just getting
involved in woodworking should be made aware of the quality of product and
service available at sears. Sometimes the prices are hard to beat, but
these quality and serive issues should make someone rethink their decision.

--Tom Wojeck

From what manufacturer is your new jointer?

Let us know how you like it once you've put it through its paces.

"jo4hn" wrote in message
ink.net...

I give up. It's not worth it to overcome the stonewalling techniques
rampant in business today. The latest in Sears responses to my problem
along with my response follow with no further comment.

================================================== ========
Dear Mr. Johnson,

I am aware of your frustration with this situation. I did not measure
the thickness of the knives, but I did contact our parts department and
they also verified that the blades are actual original blades, and not
manufactured replacements. Emerson originally manufactured the jointer
and the blades. When Emerson stopped producing these items for Sears, we
purchased all of the available accessories and parts. The difference in
thickness may be from wear and tear on the original blades. I believe
you compared the size to your original knives, which will reduce in size
through wear and through sharpening.


I have also had our asset protection department research the issue, thus
the unfortunate delay in my response. They did not find the blades to be
a risk to the operator. Your concern with the safety of this product is
certainly valid and appreciated, and your particular issue has allowed
the team to ensure that the product is safe for future customers.


I have reconsidered my prior offer for resolution and I have checked on
the cost of service and replacement parts. The replacement parts run
$131.49 for the cutter assembly and $94.99 for the infeed table for a
total of $226.48. The cost of a new 6 1/8" jointer is $229.99. It would
not be cost effective to replace the damaged parts. I have verified that
the jointer was most likely made in 1971. The machine has had a much
longer life than expected, which is wonderful. I would recommend
replacing the jointer you had, as it was a very high quality jointer.
The offer of 10% off of the purchase of a new jointer still stands if
you would once again like to purchase a quality Craftsman jointer, but
Sears will not be repairing or replacing your jointer.


Thanks,
Brian Boka
Sears Product Support & E-mail
Customer Direct Team Manager
515-440-5126

================================================== ====================
Dear Mr. Boka,

With over 50 years of using and repairing machinery such as this
jointer, let me try one more time to educate you. The blades you sold
me are NOT original equipment. They do not bear the Craftsman logo and
part number. Plus they appear to be a different alloy. The
manufacturer is irrelevant except that the quality control is certainly
lacking. I compared the new knives to the originals only after
measuring the latter. As I noted in my original letter, they vary in
thickness by as much as .008" from one end of a given knife to the
other. This means that the wedges do not seat evenly which in turn
means that the center of mass of the cutter head is not the same as the
center of rotation. This produces vibration which, combined with the
uneven seating of the wedges, will cause the knives to be ejected. Wear
and sharpening affect only the width (from cutting edge to back).

As to having your legal (asset protection(!)) staff research this
problem, they are not about to admit any culpability. I would think
that they would, however, be interested in the problem simply based upon
the liability incurred by the lack of quality control. Imagine sharp
objects being flung out at speed had I not had the guard in place. But
then perhaps Sears feels that a large legal staff is more cost effective
than solving quality problems.

I have ordered a jointer from another manufacturer so I will not be
availing myself of your 10% offer. I now consider this matter closed.
Good luck.

"Mark Jerde" wrote in message
...

LMAO!

Except.... ... IMO jo4hn has a valid point. Sears sold him something
that
became schrapnel and could have killed him. I'm surprised they haven't
paid
off his house and sent him on a month's vacation to Hawaii.

sigh
Apparently the middle managers don't have enough stock options.
/sigh

-- Mark


I agree. Moreover, I think it's important that people who are just getting
involved in woodworking should be made aware of the quality of product and
service available at sears. Sometimes the prices are hard to beat, but
these quality and serive issues should make someone rethink their decision.

--Tom Wojeck

On Thu, 22 Apr 2004 00:23:19 GMT, "joey" wrote:

Is this thing really 34 years old and they still stock infeed table and
cutter head. Last year I tried getting a new motor for a craftsman 6"
jointer that was bought in 1991 they didbn't have em oh well replaced with
PM54


My guess is that availability of repair parts would be spotty by now. The note from the Sears guy said that when Emerson stopped
making the jointer, Sears bought out the inventory. I wouldn't expect the infeed table and cutter head to be a high turnover repair
item. What is surprising is that Sears would devote warehouse space to those items for 30 years without scrapping them out.

I once had one of those jointers. Bought it new and thought it was a pretty good tool. But there for a long time I didn't have a
workshop and it was rusting away in storage before I gave it to my son. He sold it and has often expressed regrets over doing so.

Tom Veatch
Wichita, KS USA

So now it's about you, Dave?

--
conehead

"Bay Area Dave" wrote in message
om...
funny thing is, when I comment on a defective tool, I get
never-ending grief on the Wreck for mentioning it...sounds
like a double standard. g


dave

Mark wrote:

It didn't seem like he was trying the case here at all. I think he was
just venting frustration, understandable after going through the system
at Sears. I didn't buy a Sears jointer in 1971, nor would I buy one
now. Not because of what he went through, just because. Mark

Bay Area Dave wrote:

so now you are trying your case in the court of public opinion?
What's the point? Sears isn't going to be responding in this forum...

dave

jo4hn wrote:

blah blah

Measure the knives, and it is exactly that.

Further, who goes to get a "replacement motor" from the mfr unless it's
unique?

I was looking at the mid-grade drill presses at a dealer the other day,
because my 70's Craftsman has no crank table control and my back isn't all
it used to be. I wouldn't _trade_ any of 'em for what I've got. I guess
those who automatically go for low price get what they're looking for - a
low price.

"Joe Tylicki" wrote in message
...
If the horsepower scam wasn't enough, they even have to stretch the truth
with the width of jointers. Amazing.

In article , Bay Area Dave wrote:
hey Doug, how the heck are you? I've not seen much of
interest on the Wreck lately so I haven't been commenting much.

Doin' alright, Dave, but same as you, I haven't seen too much of interest
lately, except for that entertaining thread about pentagons. :-)

--
Regards,
Doug Miller (alphageek-at-milmac-dot-com)

For a copy of my TrollFilter for NewsProxy/Nfilter,
send email to autoresponder at filterinfo-at-milmac-dot-com

Bay Area Dave wrote:
funny thing is, when I comment on a defective tool, I get never-ending
grief on the Wreck for mentioning it...sounds like a double standard. g

BAD,

If I recall correctly, you had a bad experience with a Veritas burnisher
which was too soft to burnish a scraper without becoming scratched itself.

I observe some differences between the burnisher thread and this jointer
saga thread --
BAD:
- you started out by flailing your saw blade around recklessly
- everyone knew that Lee Valley would either replace your burnisher or
give you a refund - in short, they will make sure you are happy
jo4hn:
- the OP started out his story in a careful and calm way
- it is obvious that Sears will do nothing to make the situation right

You started out your "Veritas burnisher too soft, and other issues."
thread by lobbing a grenade preemptively at people who you say will
challenge you on your comments. I only started consistently following
the wreck recently (1-2 mo), so I am not as up-to-date on all the
history of this group and you, but to my fresh eyes reading up, that
burnisher post was just baiting for a heated discussion.

You could make a case that jo4hn was being annoyingly redundant by
stating the obvious about Sears, but I personally found the jointer saga
posts informative. YMMV.

- Daniel

He was following up to let us know how things turned out.

I, for one appreciate having the opportunity read followups to thread which
I have taken the time to read.

Thanks, for taking the time John



"Bay Area Dave" wrote in message
m...
so now you are trying your case in the court of public
opinion? What's the point? Sears isn't going to be
responding in this forum...

dave

jo4hn wrote:

blah blah

hey bonehead, bite me!

dave

conehead wrote:

So now it's about you, Dave?

you left out an important detail, in order to make me wrong
in your eyes: I consistently mentioned that I knew LV would
take care of the problem and I wasn't bashing LV per se at
any time. I only ANTICIPATED getting grief rather than
"invite" it. Give ALL the facts, Daniel instead of your
slanted opinion of what transpired on the burnisher thread.

have a great day!

dave

Daniel wrote:

Bay Area Dave wrote:

funny thing is, when I comment on a defective tool, I get never-ending
grief on the Wreck for mentioning it...sounds like a double standard.
g


BAD,

If I recall correctly, you had a bad experience with a Veritas burnisher
which was too soft to burnish a scraper without becoming scratched itself.

I observe some differences between the burnisher thread and this jointer
saga thread --
BAD:
- you started out by flailing your saw blade around recklessly
- everyone knew that Lee Valley would either replace your burnisher or
give you a refund - in short, they will make sure you are happy
jo4hn:
- the OP started out his story in a careful and calm way
- it is obvious that Sears will do nothing to make the situation right

You started out your "Veritas burnisher too soft, and other issues."
thread by lobbing a grenade preemptively at people who you say will
challenge you on your comments. I only started consistently following
the wreck recently (1-2 mo), so I am not as up-to-date on all the
history of this group and you, but to my fresh eyes reading up, that
burnisher post was just baiting for a heated discussion.

You could make a case that jo4hn was being annoyingly redundant by
stating the obvious about Sears, but I personally found the jointer saga
posts informative. YMMV.

- Daniel