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Woodturning (rec.crafts.woodturning) To discuss tools, techniques, styles, materials, shows and competitions, education and educational materials related to woodturning. All skill levels are welcome, from art turners to production turners, beginners to masters. |
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Two companies to rave about....
Hey All,
I just had two encounters with companies I had to tell you about. 1. I recently ordered a 6" rest from Woodcraft and while using it the top rail broke from it's weld. I called the company and they sent a new one with a return label. All without asking me for an invoice number. 2. I also ordered some Anchorseal from UC Coatings and the shipment got damaged in transit. They notified me as such and sent a new shipment out. Later that week a gentlemen (nice guy) called to see how the order process was and if I enjoyed using the product. I don't know if they know it but they have a loyal customer for life. rik -- Padded room with a view RWC3 |