I had the Indesit WCL102 delivered today and apparently it's not
working after the first washing. I got it at Comet and I wonder if I
shouldn't just give it back. It was a bargain 229 pounds for the
machine and delivery and installation. I have to wait a week for a
mechanic, that's the Comet policy and I just don't know what to do.
Any ideas?
All the best!
Agnie

(Agnie) wrote in message . com...
I had the Indesit WCL102 delivered today and apparently it's not
working after the first washing. I got it at Comet and I wonder if I
shouldn't just give it back. It was a bargain 229 pounds for the
machine and delivery and installation. I have to wait a week for a
mechanic, that's the Comet policy and I just don't know what to do.
Any ideas?
All the best!
Agnie

If it's faulty I guess you can return it. ...but then you have to
get something else (another one the same but that works??)

On 16 Nov 2004 15:13:48 -0800, (Agnie) strung
together this:

that's the Comet policy and I just don't know what to do.

Unfortunately, it's Indesit policy that all the machines are absolute
****e and will not work for any period exceeding 18 months before
needing repair.
Send it back for a refund, although this is not always as easy as it
sounds.
Once you've done that buy something else, we supply appliances way
under Comet's prices, and offer a better service! Try your local
independent retailer. And spend a little bit more, another £100 would
get you a machine that lasted many times what the Indesit would.
--

SJW
A.C.S. Ltd

I had the Indesit WCL102 delivered today and apparently it's not
working after the first washing. I got it at Comet and I wonder if I
shouldn't just give it back. It was a bargain 229 pounds for the
machine and delivery and installation. I have to wait a week for a
mechanic, that's the Comet policy and I just don't know what to do.
Any ideas?

The Comet policy is illegal and are a breach of statutory rights, which in
some cases is a criminal offence. You are entitled to reject the goods.

If they refuse, ask them explicitly if they are attempting to reduce your
statutory rights. Record their answer on tape.

Whatever you do, DO NOT accept a repair on a new item.

Christian.