Travis Perkin.
Do a click and collect for some wood. Paid online too.
Bring a paper copy of the email, it says. Man in the timber yard directs me to the office. Office write out a docket for the man in the timber yard. He writes out a docket for the office saying what he's supplied. Take that back to the office who write out a receipt allowing me to remove the said timber from the yard. I did think of explaining what click and collect means. -- *Eagles may soar, but weasels don't get sucked into jet engines * Dave Plowman London SW To e-mail, change noise into sound. |
Travis Perkin.
Dave Plowman (News) wrote:
Do a click and collect for some wood. Paid online too. Bring a paper copy of the email, it says. Man in the timber yard directs me to the office. Office write out a docket for the man in the timber yard. He writes out a docket for the office saying what he's supplied. Take that back to the office who write out a receipt allowing me to remove the said timber from the yard. I did think of explaining what click and collect means. Normally just arrive in yard, see bloke, he writes out a docket, you load stuff, take docket into office and pay, leave. |
Travis Perkin.
On Fri, 18 Dec 2020 16:46:04 +0000, Chris Hogg wrote:
On Fri, 18 Dec 2020 16:18:42 +0000 (GMT), "Dave Plowman (News)" wrote: Do a click and collect for some wood. Paid online too. Bring a paper copy of the email, it says. Man in the timber yard directs me to the office. Office write out a docket for the man in the timber yard. He writes out a docket for the office saying what he's supplied. Take that back to the office who write out a receipt allowing me to remove the said timber from the yard. I did think of explaining what click and collect means. I thought they'd gone broke and closed down. They have down here, but not everywhere it seems. That's Dorothy Perkins -- Regards, Paul Herber https://www.paulherber.co.uk/ |
Travis Perkin.
On 18/12/2020 16:18, Dave Plowman (News) wrote:
I did think of explaining what click and collect means. Sounds like our B&Q. You turn up to collect and note that the click and collect section has nothing in it, then effectively go and buy what you wanted in the normal fashion. |
Travis Perkin.
In article ,
R D S wrote: On 18/12/2020 16:18, Dave Plowman (News) wrote: I did think of explaining what click and collect means. Sounds like our B&Q. You turn up to collect and note that the click and collect section has nothing in it, then effectively go and buy what you wanted in the normal fashion. On the other hand, yesterday I ordered soemthing from ToolStation, (C&C) drove there, gave my 4 digit recept number and was handed my item straight away. TS are part of the Travis Perkins group. -- from KT24 in Surrey, England "I'd rather die of exhaustion than die of boredom" Thomas Carlyle |
Travis Perkin.
charles wrote in
: On the other hand, yesterday I ordered soemthing from ToolStation, (C&C) drove there, gave my 4 digit recept number and was handed my item straight away. TS are part of the Travis Perkins group. I have bought quite a lot from them C&C this year and my branch have been very good, very cheery & helpful. The separate C&C lane gets priority service over any other queues so better than the Screwfix experience where you can still get stuck behind bumbling last minute choosers. Just a shame that they are TP owned, not my favourite outfit. |
Travis Perkin.
Peter Burke wrote:
I have bought quite a lot from them C&C this year and my branch have been very good, very cheery & helpful. The separate C&C lane gets priority service over any other queues My local toolsatan wasn't letting you in the building, you queued outside and they bought your stuff to a table under a gazeebo. Went to one in a different town this week and they allowed people inside, three assistants at the counter but as soon as one of them noticed I shuffled over to the C&C sign, they got my item before returning to serve the normal queue. |
Travis Perkin.
In article , Peter Burke wrote:
charles wrote in : On the other hand, yesterday I ordered soemthing from ToolStation, (C&C) drove there, gave my 4 digit recept number and was handed my item straight away. TS are part of the Travis Perkins group. I have bought quite a lot from them C&C this year and my branch have been very good, very cheery & helpful. The separate C&C lane gets priority service over any other queues so better than the Screwfix experience where you can still get stuck behind bumbling last minute choosers. my 2 local Screwfix shops are both C&C only. -- from KT24 in Surrey, England "I'd rather die of exhaustion than die of boredom" Thomas Carlyle |
Travis Perkin.
On 18/12/2020 16:18, Dave Plowman (News) wrote:
Do a click and collect for some wood. Paid online too. Bring a paper copy of the email, it says. Man in the timber yard directs me to the office. Office write out a docket for the man in the timber yard. He writes out a docket for the office saying what he's supplied. Take that back to the office who write out a receipt allowing me to remove the said timber from the yard. I did think of explaining what click and collect means. Were you able to tell if any of their IT stuff was working at the time? Was anyone using keyboards or copying stuff from their screen? -- Jeff |
Travis Perkin.
Yes well, click and collect has to have a traceability, but a simple
electronic connection between the two places would have made it a one stop job. Brian -- This newsgroup posting comes to you directly from... The Sofa of Brian Gaff... Blind user, so no pictures please Note this Signature is meaningless.! "Dave Plowman (News)" wrote in message ... Do a click and collect for some wood. Paid online too. Bring a paper copy of the email, it says. Man in the timber yard directs me to the office. Office write out a docket for the man in the timber yard. He writes out a docket for the office saying what he's supplied. Take that back to the office who write out a receipt allowing me to remove the said timber from the yard. I did think of explaining what click and collect means. -- *Eagles may soar, but weasels don't get sucked into jet engines * Dave Plowman London SW To e-mail, change noise into sound. |
Travis Perkin.
On Fri, 18 Dec 2020 16:18:42 +0000, Dave Plowman (News) wrote:
Do a click and collect for some wood. Paid online too. Bring a paper copy of the email, it says. Man in the timber yard directs me to the office. Office write out a docket for the man in the timber yard. He writes out a docket for the office saying what he's supplied. Take that back to the office who write out a receipt allowing me to remove the said timber from the yard. I did think of explaining what click and collect means. THere used to be a place in Rochester like that. It was complicated even getting to order something. Then, having jumped through all the hoops, found out they were out of stock. -- My posts are my copyright and if @diy_forums or Home Owners' Hub wish to copy them they can pay me £1 a message. Use the BIG mirror service in the UK: http://www.mirrorservice.org *lightning surge protection* - a w_tom conductor |
Travis Perkin.
In article ,
Jeff Layman wrote: On 18/12/2020 16:18, Dave Plowman (News) wrote: Do a click and collect for some wood. Paid online too. Bring a paper copy of the email, it says. Man in the timber yard directs me to the office. Office write out a docket for the man in the timber yard. He writes out a docket for the office saying what he's supplied. Take that back to the office who write out a receipt allowing me to remove the said timber from the yard. I did think of explaining what click and collect means. Were you able to tell if any of their IT stuff was working at the time? Was anyone using keyboards or copying stuff from their screen? Vast amount of clicking on a keyboard going on. Apart from the dockets - written by hand. I got the impression their website had zero communication to their office system. The odd thing is ToolStation owned by the same company seems quite efficient for click and collect - although I generally use Screwfix due to a more convenient branch. With them, all I have to do is show them the SMS on my mobile for the order number. -- *Why isn't 11 pronounced onety one? * Dave Plowman London SW To e-mail, change noise into sound. |
OT: The future of EV charging?
In article ,
michael adams wrote: "The Natural Philosopher" wrote in message ... I told my employees, no company cars, no pension, no private healthcare. We pay you to work, what you do with your money is not our business. What possible use are company cars, pensions, or private healthcare to Romanians picking cabbages in fields in Cambridgeshire ? Anyway how well did that plan work out ? I have less income now than the minimum wage by a huge margin. So I use my time to save money. I cook, do DIY, sew, mend, repair and in general live the way my postwar parents taught me, and their Depression era parents taught them. On a shoestring." It's odd that one who rather obviously worked to a totally f**ked business model apparently wants everyone else to follow it. -- *If you lived in your car, you'd be home by now * Dave Plowman London SW To e-mail, change noise into sound. |
Travis Perkin.
On 18/12/2020 16:25, Jethro_uk wrote:
On Fri, 18 Dec 2020 16:18:42 +0000, Dave Plowman (News) wrote: Take that back to the office who write out a receipt allowing me to remove the said timber from the yard. I did think of explaining what click and collect means. Perhaps their system was inherited from Foyles ? Sounds like it! -- Adrian C |
Travis Perkin.
On 18/12/2020 20:33, charles wrote:
In article , Peter Burke wrote: charles wrote in : On the other hand, yesterday I ordered soemthing from ToolStation, (C&C) drove there, gave my 4 digit recept number and was handed my item straight away. TS are part of the Travis Perkins group. I have bought quite a lot from them C&C this year and my branch have been very good, very cheery & helpful. The separate C&C lane gets priority service over any other queues so better than the Screwfix experience where you can still get stuck behind bumbling last minute choosers. my 2 local Screwfix shops are both C&C only. One nearish me (35 mile) is allowing you in without C&C. -- Adam |
Travis Perkin.
"Dave Plowman (News)" wrote:
The odd thing is ToolStation owned by the same company seems quite efficient for click and collect - although I generally use Screwfix due to a more convenient branch. With them, all I have to do is show them the SMS on my mobile for the order number. TS used to be independent, and it showed. When Nook e-readers were reduced to £29 each, someone in TS's IT department must have snagged a bulk order because suddenly the branch staff were using them as handheld reminders of the orders they were picking. The Nooks ran Android under the hood and presumably someone in IT wrote a custom Android app that hooked into the till system. That was a hack worthy of a startup and probably saved them a good bunch of cash (versus going to some industrial PC vendor and paying £500 a unit). I don't know how much TS has been integrated into the Travis Perkins empire, but I think they have their own distribution centres so presumably not that much. Theo |
Travis Perkin.
On 19/12/2020 18:21, ARW wrote:
One nearish me (35 mile) is allowing you in without C&C. I believe the SF near me allows the same but most people seem to be C&C. In my experience for in stock items once the on-line order is placed the response to come and collect it is around 10 to 15 minutes - and the goods are ready (have been picked) when collecting so minimal time in store at the counter. -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk |
Travis Perkin.
On 18/12/2020 17:02, R D S wrote:
On 18/12/2020 16:18, Dave Plowman (News) wrote: I did think of explaining what click and collect means. Sounds like our B&Q. You turn up to collect and note that the click and collect section has nothing in it, then effectively go and buy what you wanted in the normal fashion. But B&Q seem to be still operating point of sales software run on a z80 which is not capable of supporting in-store actuate stock level reporting, self service tills (which have been ripped out locally) or a efficient C&C system I used them just after the last lockdown for a bag of joint filler and there seemed to be a lot of staff wandering around aimlessly - presumably to try and enforce distancing rules in a massive warehouse with perhaps 50 customers. If they were serious about maintaining a safer store they would have put more than two people on the tills so people didn't have to queue for them for 10+ minutes. -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk |
Travis Perkin.
In article , Theo
wrote: "Dave Plowman (News)" wrote: The odd thing is ToolStation owned by the same company seems quite efficient for click and collect - although I generally use Screwfix due to a more convenient branch. With them, all I have to do is show them the SMS on my mobile for the order number. TS used to be independent, and it showed. When Nook e-readers were reduced to £29 each, someone in TS's IT department must have snagged a bulk order because suddenly the branch staff were using them as handheld reminders of the orders they were picking. The Nooks ran Android under the hood and presumably someone in IT wrote a custom Android app that hooked into the till system. That was a hack worthy of a startup and probably saved them a good bunch of cash (versus going to some industrial PC vendor and paying £500 a unit). I don't know how much TS has been integrated into the Travis Perkins empire, but I think they have their own distribution centres so presumably not that much. The two local ones have their shops on TP sites -- from KT24 in Surrey, England "I'd rather die of exhaustion than die of boredom" Thomas Carlyle |
Travis Perkin.
In article ,
alan_m wrote: On 19/12/2020 18:21, ARW wrote: One nearish me (35 mile) is allowing you in without C&C. I believe the SF near me allows the same but most people seem to be C&C. In my experience for in stock items once the on-line order is placed the response to come and collect it is around 10 to 15 minutes - and the goods are ready (have been picked) when collecting so minimal time in store at the counter. My local SF doesn't generally have the things picked and waiting for you with C&C. They do it when you arrive. Unlike TLC, who do. -- *Who is this General Failure chap anyway - and why is he reading my HD? * Dave Plowman London SW To e-mail, change noise into sound. |
Travis Perkin.
In article ,
charles wrote: In article , Theo wrote: "Dave Plowman (News)" wrote: The odd thing is ToolStation owned by the same company seems quite efficient for click and collect - although I generally use Screwfix due to a more convenient branch. With them, all I have to do is show them the SMS on my mobile for the order number. TS used to be independent, and it showed. When Nook e-readers were reduced to £29 each, someone in TS's IT department must have snagged a bulk order because suddenly the branch staff were using them as handheld reminders of the orders they were picking. The Nooks ran Android under the hood and presumably someone in IT wrote a custom Android app that hooked into the till system. That was a hack worthy of a startup and probably saved them a good bunch of cash (versus going to some industrial PC vendor and paying £500 a unit). I don't know how much TS has been integrated into the Travis Perkins empire, but I think they have their own distribution centres so presumably not that much. The two local ones have their shops on TP sites They're in Wickes round here. Very odd to see the same products at different prices on Wickes shelves and from TS. -- *Upon the advice of my attorney, my shirt bears no message at this time Dave Plowman London SW To e-mail, change noise into sound. |
Travis Perkin.
On 2020-12-18, R D S wrote:
On 18/12/2020 16:18, Dave Plowman (News) wrote: I did think of explaining what click and collect means. Sounds like our B&Q. You turn up to collect and note that the click and collect section has nothing in it, then effectively go and buy what you wanted in the normal fashion. My experience was different. Turned up. Nothing waiting, but very pleasant woman walked off and brought item to me and off I went. So it was: click - slight wait - collect. But was all ok. |
All times are GMT +1. The time now is 09:20 AM. |
Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004 - 2014 DIYbanter