MB is a
Gigabyte Z490 VISION G 4.8GHz Intel i7 10700 - 32GB RAM
OS Win10 Pro - fresh install on a new SSD. MB is near new and Bios version
dated a couple of months back.

New hardware is a graphics card
Gigabyte Aorus Radeon RX570 4G

Bios setting for the MB a nightmare. Designed for gaming geeks who know
all the acronyms and the instructions written for them. ;-)

I've disabled the onboard graphics and set to PCIex 1. Card says it is to
the spec of that. The Bios sees something present in PCI 1, but doesn't
say what it is. (I'd expect it to say what the card is - but the
instructions not clear if it should)

The card does 'work' - I'm getting an output on DVI (which is why I bought
the card). But only the screen resolutions of the default windows driver
it's using - and pretty useless.

Win10 did find something and auto loaded a driver called Raydeon RX570,
but that has a Code43 error in Device Manager. Tried updating the driver,
obviously. Installed the entire software suite for the card, and that said
installing drivers, etc. But when attempting to run that software, it says
card not found.

I bought this card described as new off Ebay. But it arrived with no
makers box, software or instructions. Not even in an anti-static bag, just
loads of bubble wrap.

I'm hoping it is finger trouble this end.

--
*Nostalgia isn't what is used to be.

Dave Plowman London SW
To e-mail, change noise into sound.

On Fri, 07 Aug 2020 14:37:02 +0100
"Dave Plowman (News)" wrote:

MB is a
Gigabyte Z490 VISION G 4.8GHz Intel i7 10700 - 32GB RAM
OS Win10 Pro - fresh install on a new SSD. MB is near new and Bios
version dated a couple of months back.

New hardware is a graphics card
Gigabyte Aorus Radeon RX570 4G

Bios setting for the MB a nightmare. Designed for gaming geeks who
know all the acronyms and the instructions written for them. ;-)

I've disabled the onboard graphics and set to PCIex 1. Card says it
is to the spec of that. The Bios sees something present in PCI 1, but
doesn't say what it is. (I'd expect it to say what the card is - but
the instructions not clear if it should)

The card does 'work' - I'm getting an output on DVI (which is why I
bought the card). But only the screen resolutions of the default
windows driver it's using - and pretty useless.

Win10 did find something and auto loaded a driver called Raydeon
RX570, but that has a Code43 error in Device Manager. Tried updating
the driver, obviously. Installed the entire software suite for the
card, and that said installing drivers, etc. But when attempting to
run that software, it says card not found.

I bought this card described as new off Ebay. But it arrived with no
makers box, software or instructions. Not even in an anti-static bag,
just loads of bubble wrap.

I'm hoping it is finger trouble this end.


Lodge a complaint as 'incomplete' and demand refund.

--
Davey.

Dave Plowman wrote:

Code 43 error

Did you get the driver direct from manufacturer website?

https://www.gigabyte.com/Graphics-Card/GV-RX570AORUS-4GD/support#support-dl-driver-vgadriver

I'd remove display device (including delete driver files) from device
manager, so the PC is using Microsoft Basic Display Adapter, check if
card itself has a BIOS upgrade, reinstall (presumably 64 bit?) drivers
from Gigabyte rather than whatever Microsoft digs up ...

In article ,
Andy Burns wrote:
Dave Plowman wrote:

Code 43 error

Did you get the driver direct from manufacturer website?

https://www.gigabyte.com/Graphics-Card/GV-RX570AORUS-4GD/support#support-dl-driver-vgadriver

I'd remove display device (including delete driver files) from device
manager, so the PC is using Microsoft Basic Display Adapter, check if
card itself has a BIOS upgrade, reinstall (presumably 64 bit?) drivers
from Gigabyte rather than whatever Microsoft digs up ...

Done all that apart from checking if the card has a Bios upgrade.

The above software installs OK including claiming it has installed the
drivers. But when attempting to run, doesn't 'see' the card (same as
Windows claims not to) so refuses to start. What is odd is that Windows
does find and install a driver called RX570, but that gives the Code 43
error.

--
*And don't start a sentence with a conjunction *

Dave Plowman London SW
To e-mail, change noise into sound.

"Dave Plowman (News)" wrote:
I've disabled the onboard graphics and set to PCIex 1. Card says it is to
the spec of that. The Bios sees something present in PCI 1, but doesn't
say what it is. (I'd expect it to say what the card is - but the
instructions not clear if it should)

If it has the vendor IDroduct ID (a hex number like 123a:b567) that should
be good enough. The name of the thing isn't stored on the card, the OS just
has a big table, which the BIOS probably doesn't have space for.

It may also say things like 'Gen3' '8Gbps' 'x16' which indicate the PCIe
link is up.

The card does 'work' - I'm getting an output on DVI (which is why I bought
the card). But only the screen resolutions of the default windows driver
it's using - and pretty useless.

So the card is probably electrically OK, if you can see something. The rest
is software. I wouldn't do a 'faulty' return on that basis, although you're
within rights if the seller allows no-fault returns.

Win10 did find something and auto loaded a driver called Raydeon RX570,
but that has a Code43 error in Device Manager. Tried updating the driver,
obviously. Installed the entire software suite for the card, and that said
installing drivers, etc. But when attempting to run that software, it says
card not found.

There can be various BIOS settings that relate. Try resetting the BIOS to
defaults and going from there.

Also, do you have the card in the slot nearest the CPU? Sometimes
motherboards can be fussy like that.

I don't know a lot about Windows drivers, but to note it's an AMD chip so
you should be able to install drivers from AMD direct:
https://www.amd.com/en/support/kb/fa...oduct-Selector

OEMs like Gigabyte add a miminal amount of tweaks to AMD's reference
design - these days there isn't a lot of difference between them.

Theo

Dave Plowman wrote:

The above software installs OK including claiming it has installed the
drivers. But when attempting to run, doesn't 'see' the card (same as
Windows claims not to)

If the GPU is visible in device manager, then it is "seen" at the PCIe level

code 43 looks to be a common issue, if none of them have suggestions,
since it's a couple year old card, try an older driver?

In article ,
Theo wrote:
The card does 'work' - I'm getting an output on DVI (which is why I
bought the card). But only the screen resolutions of the default
windows driver it's using - and pretty useless.

So the card is probably electrically OK, if you can see something. The
rest is software. I wouldn't do a 'faulty' return on that basis,
although you're within rights if the seller allows no-fault returns.

It's the first DVI card I've had which doesn't produce the bleeps of death
when installed.

The seller is pestering me to give him good feedback. Got an email from
Ebay saying his account is on hold (I've not instigated anything yet). It
was described as new and boxed, but as I said came with nothing, so
difficult to say if new or not. Cost £150.

Is it going to be impossible to get a DVI graphics card that does what it
says on the tin for this MB?

--
*Never miss a good chance to shut up.*

Dave Plowman London SW
To e-mail, change noise into sound.

Dave Plowman wrote:

The seller is pestering me to give him good feedback. Got an email from
Ebay saying his account is on hold (I've not instigated anything yet). It
was described as new and boxed, but as I said came with nothing, so
difficult to say if new or not. Cost £150.

Did it arrive from UK or china?

You do hear of unscrupulous sellers taking a few year old model, hacking
the BIOS to report as a newer model and shipping a driver with it that
sort-of works, but the real driver will fail ...

Andy Burns wrote:

Did it arrive from UK or china?

Does the gigabyte webite accept the serial number?

http://rma.gigabyte.us/

are there stock photos out there which share the same serial number
yours has?

https://www.youtube.com/watch?v=qhB09NGzWEc

Dave Plowman (News) wrote:
MB is a
Gigabyte Z490 VISION G 4.8GHz Intel i7 10700 - 32GB RAM
OS Win10 Pro - fresh install on a new SSD. MB is near new and Bios version
dated a couple of months back.

New hardware is a graphics card
Gigabyte Aorus Radeon RX570 4G

Bios setting for the MB a nightmare. Designed for gaming geeks who know
all the acronyms and the instructions written for them. ;-)

I've disabled the onboard graphics and set to PCIex 1. Card says it is to
the spec of that. The Bios sees something present in PCI 1, but doesn't
say what it is. (I'd expect it to say what the card is - but the
instructions not clear if it should)

The card does 'work' - I'm getting an output on DVI (which is why I bought
the card). But only the screen resolutions of the default windows driver
it's using - and pretty useless.

Win10 did find something and auto loaded a driver called Raydeon RX570,
but that has a Code43 error in Device Manager. Tried updating the driver,
obviously. Installed the entire software suite for the card, and that said
installing drivers, etc. But when attempting to run that software, it says
card not found.

I bought this card described as new off Ebay. But it arrived with no
makers box, software or instructions. Not even in an anti-static bag, just
loads of bubble wrap.

I'm hoping it is finger trouble this end.


http://pciids.sourceforge.net/pci.ids

1002 Advanced Micro Devices, Inc. [AMD/ATI]
67df Ellesmere [Radeon RX 470/480/570/570X/580/580X/590]

Device Manager
Properties : Details
HardwareID should have VEN and DEV numbers like that.

The card is around 3 years old (launch date).

Paul

Paul wrote:

1002Â* Advanced Micro Devices, Inc. [AMD/ATI]
Â*Â*Â*Â*67dfÂ* Ellesmere [Radeon RX 470/480/570/570X/580/580X/590]

Device Manager
Â*Â* Properties : Details
Â*Â*Â*Â*Â*Â* HardwareID should have VEN and DEV numbers like that.

Yes, my rx580 under Linux shows as

01:00.0 0300: 1002:67df
01:00.0 VGA compatible controller:
Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX
470/480/570/570X/580/580X/590] (rev e7) (prog-if 00 [VGA controller])
Subsystem: Sapphire Technology Limited Nitro+ Radeon RX 570/580/590
Flags: bus master, fast devsel, latency 0, IRQ 32
Memory at e0000000 (64-bit, prefetchable) [size=256M]
Memory at f0000000 (64-bit, prefetchable) [size=2M]
I/O ports at e000 [size=256]
Memory at f7e00000 (32-bit, non-prefetchable) [size=256K]
Expansion ROM at 000c0000 [disabled] [size=128K]
Capabilities: [48] Vendor Specific Information: Len=08 ?
Capabilities: [50] Power Management version 3
Capabilities: [58] Express Legacy Endpoint, MSI 00
Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1
Len=010 ?
Capabilities: [150] Advanced Error Reporting
Capabilities: [200] Resizable BAR ?
Capabilities: [270] Secondary PCI Express
Capabilities: [2b0] Address Translation Service (ATS)
Capabilities: [2c0] Page Request Interface (PRI)
Capabilities: [2d0] Process Address Space ID (PASID)
Capabilities: [320] Latency Tolerance Reporting
Capabilities: [328] Alternative Routing-ID Interpretation (ARI)
Capabilities: [370] L1 PM Substates
Kernel driver in use: amdgpu
Kernel modules: amdgpu


01:00.1 0403: 1002:aaf0
01:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere
HDMI Audio [Radeon RX 470/480 / 570/580/590]
Subsystem: Sapphire Technology Limited Device aaf0
Flags: bus master, fast devsel, latency 0, IRQ 35
Memory at f7e60000 (64-bit, non-prefetchable) [size=16K]
Capabilities: [48] Vendor Specific Information: Len=08 ?
Capabilities: [50] Power Management version 3
Capabilities: [58] Express Legacy Endpoint, MSI 00
Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+
Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1
Len=010 ?
Capabilities: [150] Advanced Error Reporting
Capabilities: [328] Alternative Routing-ID Interpretation (ARI)
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel

"Dave Plowman (News)" wrote in message
...
In article ,
Theo wrote:
The card does 'work' - I'm getting an output on DVI (which is why I
bought the card). But only the screen resolutions of the default
windows driver it's using - and pretty useless.

So the card is probably electrically OK, if you can see something. The
rest is software. I wouldn't do a 'faulty' return on that basis,
although you're within rights if the seller allows no-fault returns.

It's the first DVI card I've had which doesn't produce the bleeps of death
when installed.

The seller is pestering me to give him good feedback. Got an email from
Ebay saying his account is on hold (I've not instigated anything yet). It
was described as new and boxed, but as I said came with nothing, so
difficult to say if new or not. Cost £150.

Is it going to be impossible to get a DVI graphics card that does what it
says on the tin for this MB?

Nope, plenty around. The problem is just getting the right driver.

--
*Never miss a good chance to shut up.*

Dave Plowman London SW
To e-mail, change noise into sound.

On Sat, 8 Aug 2020 07:40:09 +1000, %%, better known as cantankerous trolling
senile geezer Rodent Speed, wrote:

FLUSH the trolling senile asshole's latest troll**** unread

--
Website (from 2007) dedicated to the 86-year-old senile Australian
cretin's pathological trolling:
https://www.pcreview.co.uk/threads/r...d-faq.2973853/

In article ,
Andy Burns wrote:
Dave Plowman wrote:

The seller is pestering me to give him good feedback. Got an email from
Ebay saying his account is on hold (I've not instigated anything yet). It
was described as new and boxed, but as I said came with nothing, so
difficult to say if new or not. Cost £150.

Did it arrive from UK or china?

UK - was delivered quickly.

You do hear of unscrupulous sellers taking a few year old model, hacking
the BIOS to report as a newer model and shipping a driver with it that
sort-of works, but the real driver will fail ...

It wasn't shipped with any software at all. But the description said new
and boxed, etc. And I'd expect even a bulk bought version (for factory
fitment) to come in an anti-static bag.

There were quite a few on Ebay both new and used. I went for the Gigabyte
version hoping it would be compatible with the new GigaByte MB. And did
check it said PCIEX13 3.0.

--
*How do they get the deer to cross at that yellow road sign?

Dave Plowman London SW
To e-mail, change noise into sound.

There have been win10 issues with graphics cards recently, but I believe
these were all down to third party cards which used the Nvidia chipset. Not
being affected I did not pay a lot of attention. So what occurs if you use
the on board display system? Brian

--
----- --
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please
Note this Signature is meaningless.!
"Dave Plowman (News)" wrote in message
...
MB is a
Gigabyte Z490 VISION G 4.8GHz Intel i7 10700 - 32GB RAM
OS Win10 Pro - fresh install on a new SSD. MB is near new and Bios version
dated a couple of months back.

New hardware is a graphics card
Gigabyte Aorus Radeon RX570 4G

Bios setting for the MB a nightmare. Designed for gaming geeks who know
all the acronyms and the instructions written for them. ;-)

I've disabled the onboard graphics and set to PCIex 1. Card says it is to
the spec of that. The Bios sees something present in PCI 1, but doesn't
say what it is. (I'd expect it to say what the card is - but the
instructions not clear if it should)

The card does 'work' - I'm getting an output on DVI (which is why I bought
the card). But only the screen resolutions of the default windows driver
it's using - and pretty useless.

Win10 did find something and auto loaded a driver called Raydeon RX570,
but that has a Code43 error in Device Manager. Tried updating the driver,
obviously. Installed the entire software suite for the card, and that said
installing drivers, etc. But when attempting to run that software, it says
card not found.

I bought this card described as new off Ebay. But it arrived with no
makers box, software or instructions. Not even in an anti-static bag, just
loads of bubble wrap.

I'm hoping it is finger trouble this end.

--
*Nostalgia isn't what is used to be.

Dave Plowman London SW
To e-mail, change noise into sound.

In article ,
Brian Gaff \(Sofa\) wrote:
There have been win10 issues with graphics cards recently, but I believe
these were all down to third party cards which used the Nvidia chipset.
Not being affected I did not pay a lot of attention. So what occurs if
you use the on board display system? Brian

This card is AMD based.


The problem is I want a DVI output to work within this setup - as both the
monitor and KVM are DVI. The last PC, Win7, with a DVI graphics card,
worked perfectly. But this new MB doesn't like that graphics card.

The on board graphics would be fine for my purposes, but are HDMI and
Display Port only. And converters from either to DVI only limited in
success.

--
*If you think this van is dirty, you should try having sex with the driver*

Dave Plowman London SW
To e-mail, change noise into sound.

Dave Plowman (News) wrote:
In article ,
Andy Burns wrote:
Dave Plowman wrote:

The seller is pestering me to give him good feedback. Got an email from
Ebay saying his account is on hold (I've not instigated anything yet). It
was described as new and boxed, but as I said came with nothing, so
difficult to say if new or not. Cost £150.

Did it arrive from UK or china?

UK - was delivered quickly.

You do hear of unscrupulous sellers taking a few year old model, hacking
the BIOS to report as a newer model and shipping a driver with it that
sort-of works, but the real driver will fail ...

It wasn't shipped with any software at all. But the description said new
and boxed, etc. And I'd expect even a bulk bought version (for factory
fitment) to come in an anti-static bag.

There were quite a few on Ebay both new and used. I went for the Gigabyte
version hoping it would be compatible with the new GigaByte MB. And did
check it said PCIEX13 3.0.


These would be cards used for Ethereum mining.

Ethereum is memory bandwidth sensitive. And the size
of the crypto that Ethereum uses at present, a 4GB
card would be the right size. Typically, when they
use the cards, they turn down the GPU core and
turn up the GPU memory speed, as the algo for mining
is depending on memory speed.

You would likely see little wear on I/O connectors.

The cards typically run with x1 lane connections, and
there are adapter cables that go from x1 mobo slots
to x16 portable slots (the video cards sit in a separate
tray on the bench, above the mobo). Biostar used to make
a motherboard with around 20 of the x1 lanes on it, so
one motherboard could support more video cards.

If they flashed the card BIOS chip to do any of this,
they should flash it back before resale.

There's a lot of mumbling here, and I'm only providing this
to show what kind of individual does this stuff.

"How to Return your AMD GPU to Stock in 2019! Claymore 14.3 Strap test!"

https://www.youtube.com/watch?v=ldVqHpnGBuk

So mainly, you'd be looking for evidence the
card has been hacked in that specific way, a
special BIOS flashed into the video card EEPROM.
The idiot who did this in the first place, is
the perfect idiot to put it back the way it
was from the factory.

Doing stuff like this is fine, as long as you're in the
temporal epoch where there are lots of discussions about it.
Once an idea dies, it can be a lot harder to piece together
the tidbits and have the same degree of control.

*******

I would have thought a regular driver would work in
a case like this. But I guess you know best in this case.

You *can't* buy certain classes of cards used right now,
without running into a wave of this dreck. You need to do
some background reading on Bitcoin (ruined by custom miner box),
and Ethereum (ruined by custom miner box), to understand
both the initial rise of video cards, and the fall of
video cards. For about $3000, I can get many times the
performance of boxes full of RX570 or RX580 cards. A person
might buy a single 1kW miner box, and retire a boatload
of video cards like they were worn socks.

Just a guess,

Paul

In article ,
Paul wrote:
Dave Plowman (News) wrote:
In article ,
Andy Burns wrote:
Dave Plowman wrote:

The seller is pestering me to give him good feedback. Got an email
from Ebay saying his account is on hold (I've not instigated
anything yet). It was described as new and boxed, but as I said came
with nothing, so difficult to say if new or not. Cost £150.

Did it arrive from UK or china?

UK - was delivered quickly.

You do hear of unscrupulous sellers taking a few year old model,
hacking the BIOS to report as a newer model and shipping a driver
with it that sort-of works, but the real driver will fail ...

It wasn't shipped with any software at all. But the description said
new and boxed, etc. And I'd expect even a bulk bought version (for
factory fitment) to come in an anti-static bag.

There were quite a few on Ebay both new and used. I went for the
Gigabyte version hoping it would be compatible with the new GigaByte
MB. And did check it said PCIEX13 3.0.


These would be cards used for Ethereum mining.

Ethereum is memory bandwidth sensitive. And the size
of the crypto that Ethereum uses at present, a 4GB
card would be the right size. Typically, when they
use the cards, they turn down the GPU core and
turn up the GPU memory speed, as the algo for mining
is depending on memory speed.

You would likely see little wear on I/O connectors.

[snip the rest of an excellent explanation]

I'm thinking you are very likely correct. Joined a PC forum for the first
time in my life, and they were very helpful. Although initially suggested
trying everything I'd already done by Googling. Then mentioned it was
likely ex mining and the bios altered, and in no way should have been
described as new.

With hindsight, some pointers as received. No maker's box. No anti-static
bag. Covers for the HDMI and MB connectors missing. And no instructions -
all the things you'd discard when fitting.

Since it will take some time to get an Ebay refund, I bought a brand new
DVI GPU from a respected Ebay seller for only a little more. Arrived the
next day, and worked right out of the box. Windows found and installed the
correct driver all by itself, and I now have my monitor running on the
resolution I want.

I feel a bit sorry for the Ebay seller. I've been in touch about returning
it, and he sounds like a youngster trying to make a buck out of re-selling
these cards. Had he put it back to standard, and it had worked OK here,
I'd not have known. Or cared.

Good news is the new GPU not only works just fine with my DVI KVM switch,
but also isn't upset by the splitter I have on the DVI monitor lead which
sends an HDMI output to the TV above the workbench.

--
*Venison for dinner again? Oh deer!*

Dave Plowman London SW
To e-mail, change noise into sound.