I bought a keston celcius boiler last year based partly on
recommendations on this newsgroup. On the whole I like the boiler,
BUT have to say that I would not recommend it to anyone now.

My boiler failed due to a manufacturing defect after some 14 months
use. The control board failed. I phoned Keston and they were very
helpful. They said that they would only charge me if the fault was
external to the boiler. So I asked for an engileer to come, and one
duly came out. Engineer was excellent and fixed the boiler and clearly
knew his stuff.

HOWEVER 3 months after the visit I get a bill from Keston for £70
callout charge, £60 labour plus VAT. They have graciously given me the
new control PCB free!

Despite my letters to them stating that I never agreed to this charge
(since on the phone call to them they said they would only charge if
the fault was external, which I accepted as that was fair.) They
insist that I pay this extortionate bill.

I feel that a quality boiler like Keston celcius 25 should last longer
than 14 months. I feel that if one should fail within such a
comparatively short period of time then Keston should , like most
manufactures of quality goods, allow some leeway in their warrenty.

Anyway, rant over. If you are considering a new boiler, pick a
different make.

Richard