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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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OT How to find a reliable tradesman
Broadback wrote
I need someone to refurbish my patio and paths, I've become too old for all the bending. How on earth does one find a reliable tradesman? There isnt any easy way in your situation. If there was, we'd all do it that way. I know no one who has had similar work done, so recommendations are out. You could try asking the candidates for examples of the work they have done and ask the owner how they like the result, but obviously they aren't going to tell you about the work they ****ed up completely. Even net sites that allow people to rate tradespeople they have employed suffer from the problem that its too easy for them to get their mates to put up bogus recommendations. I picked 4 out of the telephone book/internet. One came, gave an estimate, well and good, but I would like to be able to make a comparison. I have had no reply from 2, another said he would visit last night to give a quote, you've guessed it he has not turned up. Why do tradesmen do this, if they don't want the job why not just day so! Presumably he does want the work and just ****ed up actually showing up to quote for some reason. The two that didn't bother to reply obviously don't want the work or aren't worth employing even if they did. |
#2
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OT How to find a reliable tradesman
On Saturday 13 July 2013 23:48 Rod Speed wrote in uk.d-i-y:
Broadback wrote I need someone to refurbish my patio and paths, I've become too old for all the bending. How on earth does one find a reliable tradesman? There isnt any easy way in your situation. If there was, we'd all do it that way. I know no one who has had similar work done, so recommendations are out. You could try asking the candidates for examples of the work they have done and ask the owner how they like the result, but obviously they aren't going to tell you about the work they ****ed up completely. Even net sites that allow people to rate tradespeople they have employed suffer from the problem that its too easy for them to get their mates to put up bogus recommendations. And the biggest problem is that there is no ubiquitous site, let alone an independant one. cf Tripadvisor - ubiquitous and community driven. Yes, people do put up fake reviews, but it's pretty difficult to drown out a load of genuine negative reviews. I picked 4 out of the telephone book/internet. One came, gave an estimate, well and good, but I would like to be able to make a comparison. I have had no reply from 2, another said he would visit last night to give a quote, you've guessed it he has not turned up. Why do tradesmen do this, if they don't want the job why not just day so! Presumably he does want the work and just ****ed up actually showing up to quote for some reason. The two that didn't bother to reply obviously don't want the work or aren't worth employing even if they did. -- Tim Watts Personal Blog: http://squiddy.blog.dionic.net/ http://www.sensorly.com/ Crowd mapping of 2G/3G/4G mobile signal coverage Reading this on the web? See: http://wiki.diyfaq.org.uk/index.php?title=Usenet |
#3
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OT How to find a reliable tradesman
On 14/07/2013 09:41 Tim Watts wrote:
cf Tripadvisor - ubiquitous and community driven. Yes, people do put up fake reviews, but it's pretty difficult to drown out a load of genuine negative reviews. It's not the site it used to be. After talking to three different hoteliers in New Zealand, it appears that they can now have their rating improved by responding to comments: hence the rising number of identical responses from some. They also told me that cash needs to be passed between them and TripAdvisor for some elements (I can't remember which) of the 'service' offered. It was noticeable that wherever we went there were 'Recommended by TripAdvisor' notices prominently displayed and the owners were desperate for additional recommendations judging by the many requests we received. As for negative reviews. I submitted one for a B&B in the UK this week and, five days later, it's still pending. TripAdvisor don't seem to be keen to publish it. -- F |
#4
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OT How to find a reliable tradesman
On Sunday 14 July 2013 10:21 F wrote in uk.d-i-y:
On 14/07/2013 09:41 Tim Watts wrote: cf Tripadvisor - ubiquitous and community driven. Yes, people do put up fake reviews, but it's pretty difficult to drown out a load of genuine negative reviews. It's not the site it used to be. After talking to three different hoteliers in New Zealand, it appears that they can now have their rating improved by responding to comments: hence the rising number of identical responses from some. They also told me that cash needs to be passed between them and TripAdvisor for some elements (I can't remember which) of the 'service' offered. It was noticeable that wherever we went there were 'Recommended by TripAdvisor' notices prominently displayed and the owners were desperate for additional recommendations judging by the many requests we received. As for negative reviews. I submitted one for a B&B in the UK this week and, five days later, it's still pending. TripAdvisor don't seem to be keen to publish it. I have sent some really bad reviews in within the last year and they got published. But I hope it does not turn into a "he who pays the piper" outfit. -- Tim Watts Personal Blog: http://squiddy.blog.dionic.net/ http://www.sensorly.com/ Crowd mapping of 2G/3G/4G mobile signal coverage Reading this on the web? See: http://wiki.diyfaq.org.uk/index.php?title=Usenet |
#5
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OT How to find a reliable tradesman
On Sunday, July 14, 2013 10:21:40 AM UTC+1, F wrote:
On 14/07/2013 09:41 Tim Watts wrote: cf Tripadvisor - ubiquitous and community driven. Yes, people do put up fake reviews, but it's pretty difficult to drown out a load of genuine negative reviews. It's not the site it used to be. After talking to three different hoteliers in New Zealand, it appears that they can now have their rating improved by responding to comments: hence the rising number of identical responses from some. They also told me that cash needs to be passed between them and TripAdvisor for some elements (I can't remember which) of the 'service' offered. It was noticeable that wherever we went there were 'Recommended by TripAdvisor' notices prominently displayed and the owners were desperate for additional recommendations judging by the many requests we received. As for negative reviews. I submitted one for a B&B in the UK this week and, five days later, it's still pending. TripAdvisor don't seem to be keen to publish it. -- F Which despite pressure is why I won't use it to advertise our holiday lets. Jonathan |
#6
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OT How to find a reliable tradesman
On 14/07/2013 13:28, Tim Watts wrote:
On Sunday 14 July 2013 10:21 F wrote in uk.d-i-y: On 14/07/2013 09:41 Tim Watts wrote: cf Tripadvisor - ubiquitous and community driven. Yes, people do put up fake reviews, but it's pretty difficult to drown out a load of genuine negative reviews. It's not the site it used to be. After talking to three different hoteliers in New Zealand, it appears that they can now have their rating improved by responding to comments: hence the rising number of identical responses from some. They also told me that cash needs to be passed between them and TripAdvisor for some elements (I can't remember which) of the 'service' offered. It was noticeable that wherever we went there were 'Recommended by TripAdvisor' notices prominently displayed and the owners were desperate for additional recommendations judging by the many requests we received. As for negative reviews. I submitted one for a B&B in the UK this week and, five days later, it's still pending. TripAdvisor don't seem to be keen to publish it. I have sent some really bad reviews in within the last year and they got published. SWMBO and I have hardly ever sent in anything other than good reviews, simply because we've so rarely had bad experiences to report... the reason? We are avid tripadvisor users and use it all the time to vet and choose places we are thinking of going to, and rule out the dross before visiting so we don't experience them. You certainly do have to be careful though - take time to actually read reviews, check out other reviews submitted by people who've sent in particularly good or bad ones (which can sometimes be very enlightening); sometimes even contact other reviewers direct. It's not that hard to smell the rats (and they are certainly out there) and we find it an incredibly powerful and useful tool if you're spending £000s on a holiday. -- David |
#7
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OT How to find a reliable tradesman
On 16/07/2013 08:28 Lobster wrote:
On 14/07/2013 13:28, Tim Watts wrote: On Sunday 14 July 2013 10:21 F wrote in uk.d-i-y: On 14/07/2013 09:41 Tim Watts wrote: cf Tripadvisor - ubiquitous and community driven. Yes, people do put up fake reviews, but it's pretty difficult to drown out a load of genuine negative reviews. It's not the site it used to be. After talking to three different hoteliers in New Zealand, it appears that they can now have their rating improved by responding to comments: hence the rising number of identical responses from some. They also told me that cash needs to be passed between them and TripAdvisor for some elements (I can't remember which) of the 'service' offered. It was noticeable that wherever we went there were 'Recommended by TripAdvisor' notices prominently displayed and the owners were desperate for additional recommendations judging by the many requests we received. As for negative reviews. I submitted one for a B&B in the UK this week and, five days later, it's still pending. TripAdvisor don't seem to be keen to publish it. I have sent some really bad reviews in within the last year and they got published. SWMBO and I have hardly ever sent in anything other than good reviews, simply because we've so rarely had bad experiences to report... the reason? We are avid tripadvisor users and use it all the time to vet and choose places we are thinking of going to, and rule out the dross before visiting so we don't experience them. You certainly do have to be careful though - take time to actually read reviews, check out other reviews submitted by people who've sent in particularly good or bad ones (which can sometimes be very enlightening); sometimes even contact other reviewers direct. It's not that hard to smell the rats (and they are certainly out there) and we find it an incredibly powerful and useful tool if you're spending £000s on a holiday. Been there and done all that for trips all around the world, including the latest within the UK. It's only the second not to have measured up to its (extensively good) reputation. The owners were just incapable of dealing with a situation that arose that wasn't out of the ordinary and that was eminently solvable. -- F |
#8
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OT How to find a reliable tradesman
On 16/07/2013 08:28, Lobster wrote:
..... SWMBO and I have hardly ever sent in anything other than good reviews, simply because we've so rarely had bad experiences to report... the reason? We are avid tripadvisor users and use it all the time to vet and choose places we are thinking of going to, and rule out the dross before visiting so we don't experience them... There used to be an excellent trade only publication that gave warts and all reviews of hotels around the world. The independent travel agent I used in those days would always look the hotel up in it for me. That saved me from some poor choices, like the otherwise very attractive place in the middle of an area populated by scrap yards. Colin Bignell |
#9
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OT How to find a reliable tradesman
On Tuesday 16 July 2013 08:28 Lobster wrote in uk.d-i-y:
On 14/07/2013 13:28, Tim Watts wrote: On Sunday 14 July 2013 10:21 F wrote in uk.d-i-y: On 14/07/2013 09:41 Tim Watts wrote: cf Tripadvisor - ubiquitous and community driven. Yes, people do put up fake reviews, but it's pretty difficult to drown out a load of genuine negative reviews. It's not the site it used to be. After talking to three different hoteliers in New Zealand, it appears that they can now have their rating improved by responding to comments: hence the rising number of identical responses from some. They also told me that cash needs to be passed between them and TripAdvisor for some elements (I can't remember which) of the 'service' offered. It was noticeable that wherever we went there were 'Recommended by TripAdvisor' notices prominently displayed and the owners were desperate for additional recommendations judging by the many requests we received. As for negative reviews. I submitted one for a B&B in the UK this week and, five days later, it's still pending. TripAdvisor don't seem to be keen to publish it. I have sent some really bad reviews in within the last year and they got published. SWMBO and I have hardly ever sent in anything other than good reviews, simply because we've so rarely had bad experiences to report... the reason? We are avid tripadvisor users and use it all the time to vet and choose places we are thinking of going to, and rule out the dross before visiting so we don't experience them. You certainly do have to be careful though - take time to actually read reviews, check out other reviews submitted by people who've sent in particularly good or bad ones (which can sometimes be very enlightening); sometimes even contact other reviewers direct. It's not that hard to smell the rats (and they are certainly out there) and we find it an incredibly powerful and useful tool if you're spending £000s on a holiday. Also pay attention to whether the reviewer has reviewed anything else at all! The shills are unlikely to have a broad range of reviews as you allude to above -- Tim Watts Personal Blog: http://squiddy.blog.dionic.net/ http://www.sensorly.com/ Crowd mapping of 2G/3G/4G mobile signal coverage Reading this on the web? See: http://wiki.diyfaq.org.uk/index.php?title=Usenet |
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