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-   -   OT Dealing with cold callers (https://www.diybanter.com/uk-diy/348295-ot-dealing-cold-callers.html)

Hugh - in either England or Spain October 27th 12 10:04 PM

OT Dealing with cold callers
 
http://news.sky.com/story/1003497/vi...aller-to-court

polygonum October 27th 12 10:18 PM

OT Dealing with cold callers
 
On 27/10/2012 22:04, Hugh - in either England or Spain wrote:
http://news.sky.com/story/1003497/vi...aller-to-court


Amazing coincidence - the chap did this by using telephone recording kit
- and "Mr Herman, who works in the telephone industry selling
call-recording equipment, said his action was a last resort after asking
the Information Commissioner and the Telephone Preference Service for help."

Of course, he has no interest in getting this story propagated, does he?

In that sense, is his spammy story much better than the spamming gits he
complained at?

Maybe I am wrong - but certainly has a whiff...

--
Rod

Graham.[_6_] October 27th 12 11:09 PM

OT Dealing with cold callers
 
On Sat, 27 Oct 2012 22:18:00 +0100, polygonum
wrote:

On 27/10/2012 22:04, Hugh - in either England or Spain wrote:
http://news.sky.com/story/1003497/vi...aller-to-court


Amazing coincidence - the chap did this by using telephone recording kit
- and "Mr Herman, who works in the telephone industry selling
call-recording equipment, said his action was a last resort after asking
the Information Commissioner and the Telephone Preference Service for help."

Of course, he has no interest in getting this story propagated, does he?

In that sense, is his spammy story much better than the spamming gits he
complained at?

Maybe I am wrong - but certainly has a whiff...



I agree about his agenda and probable motivation, but to correlate his
story being published in the press and on TV with a cold calling
operation is a strange way of looking at it.




--
Graham.
%Profound_observation%

Hugh - in either England or Spain October 28th 12 08:19 AM

OT Dealing with cold callers
 
On 28/10/2012 00:09, Graham. wrote:
On Sat, 27 Oct 2012 22:18:00 +0100, polygonum
wrote:

On 27/10/2012 22:04, Hugh - in either England or Spain wrote:
http://news.sky.com/story/1003497/vi...aller-to-court


Amazing coincidence - the chap did this by using telephone recording kit
- and "Mr Herman, who works in the telephone industry selling
call-recording equipment, said his action was a last resort after asking
the Information Commissioner and the Telephone Preference Service for help."

Of course, he has no interest in getting this story propagated, does he?

In that sense, is his spammy story much better than the spamming gits he
complained at?

Maybe I am wrong - but certainly has a whiff...



I agree about his agenda and probable motivation, but to correlate his
story being published in the press and on TV with a cold calling
operation is a strange way of looking at it.


The guy obviously has an agenda but it shows it can be done - if you can
identify the entity at the other end of the line and they have any money


Tim Lamb[_2_] October 28th 12 09:18 AM

OT Dealing with cold callers
 
In message , Hugh - in either England or
Spain writes
On 28/10/2012 00:09, Graham. wrote:
On Sat, 27 Oct 2012 22:18:00 +0100, polygonum
wrote:

On 27/10/2012 22:04, Hugh - in either England or Spain wrote:

http://news.sky.com/story/1003497/vi...ook-cold-calle
r-to-court


Amazing coincidence - the chap did this by using telephone recording kit
- and "Mr Herman, who works in the telephone industry selling
call-recording equipment, said his action was a last resort after asking
the Information Commissioner and the Telephone Preference Service for help."

Of course, he has no interest in getting this story propagated, does he?

In that sense, is his spammy story much better than the spamming gits he
complained at?

Maybe I am wrong - but certainly has a whiff...



I agree about his agenda and probable motivation, but to correlate his
story being published in the press and on TV with a cold calling
operation is a strange way of looking at it.


The guy obviously has an agenda but it shows it can be done - if you
can identify the entity at the other end of the line and they have any
money


I heard him interviewed on radio and he admitted that the publicity
might be good for his business (my words).

Perhaps the future is brr,,, brr,, hello..... background hubbub of call
centre voices... is that Mr. ???? Just a moment while I switch on the
recorder...click:-)


--
Tim Lamb

polygonum October 28th 12 09:47 AM

OT Dealing with cold callers
 
On 27/10/2012 23:09, Graham. wrote:



I agree about his agenda and probable motivation, but to correlate his
story being published in the press and on TV with a cold calling
operation is a strange way of looking at it.




The aim of spam is to enter your mind for commercial ends disguised as
something else. That is, not "honest" advertising. Obviously not as
directly intrusive as direct cold calling - but manipulating a supine
fourth estate to get your selling message across seems to be very much
down that road.

Sure, spam started off being restricted to email and postings - or
something like that. But the word has gained legs and it seems perfectly
reasonable to extend it to news media and stories like this.

--
Rod

[email protected] October 28th 12 10:39 AM

OT Dealing with cold callers
 
Good luck to him. I don't care what is motivation is. Spam is intrusive, expensive, and unavoidable. Anti-spammers are welcome to use methods that cost me nothing, are non-intrusive, and avoidable. When their methods reach the level of shampoo adverts and product placement in films, then perhaps they'll irritate me.

Right now, I'm glad he did and will welcome another story like that.

Hugh - in either England or Spain October 28th 12 11:27 AM

OT Dealing with cold callers
 
On 28/10/2012 11:39, wrote:
Good luck to him. I don't care what is motivation is. Spam is intrusive, expensive, and unavoidable. Anti-spammers are welcome to use methods that cost me nothing, are non-intrusive, and avoidable. When their methods reach the level of shampoo adverts and product placement in films, then perhaps they'll irritate me.

Right now, I'm glad he did and will welcome another story like that.

We have to live with product placement in films, people plugging books,
tours, music releases etc. in chat shows and Breakfast all the time.
Occasionally there is something entertaining or informative in the
middle but I rarely watch live TV now. Record what I might like and
watch it when it is convenient to me.
The item we are discussing here is to some extent spam but does carry
the message that claims can be made against time wasters.

Roger Mills[_2_] October 28th 12 04:59 PM

OT Dealing with cold callers
 
On 27/10/2012 23:09, Graham. wrote:
On Sat, 27 Oct 2012 22:18:00 +0100,
wrote:

On 27/10/2012 22:04, Hugh - in either England or Spain wrote:
http://news.sky.com/story/1003497/vi...aller-to-court


Amazing coincidence - the chap did this by using telephone recording kit
- and "Mr Herman, who works in the telephone industry selling
call-recording equipment, said his action was a last resort after asking
the Information Commissioner and the Telephone Preference Service for help."

Of course, he has no interest in getting this story propagated, does he?

In that sense, is his spammy story much better than the spamming gits he
complained at?

Maybe I am wrong - but certainly has a whiff...



I agree about his agenda and probable motivation, but to correlate his
story being published in the press and on TV with a cold calling
operation is a strange way of looking at it.


To be fair to the bloke, he's set up a website telling you what he did -
and I can't find any links to his recording equipment on that.
--
Cheers,
Roger
____________
Please reply to Newsgroup. Whilst email address is valid, it is seldom
checked.

Andy Champ[_2_] October 28th 12 08:47 PM

OT Dealing with cold callers
 
On 28/10/2012 08:19, Hugh - in either England or Spain wrote:
The guy obviously has an agenda but it shows it can be done - if you can
identify the entity at the other end of the line and they have any money


When we get four calls in a day from a call centre where the person has
an Indian/Pakistani accent, and insists they are calling from the UK
despite the satellite lag (1)... that's not going to help.

Andy

(1) Well the first couple did. The last few haven't had the time. I
find "Just a minute", phone on desk then back to the TV quite satisfying...

Mark[_30_] October 29th 12 10:38 AM

OT Dealing with cold callers
 
On Sun, 28 Oct 2012 09:19:54 +0100, Hugh - in either England or Spain
wrote:

On 28/10/2012 00:09, Graham. wrote:
On Sat, 27 Oct 2012 22:18:00 +0100, polygonum
wrote:

On 27/10/2012 22:04, Hugh - in either England or Spain wrote:
http://news.sky.com/story/1003497/vi...aller-to-court


Amazing coincidence - the chap did this by using telephone recording kit
- and "Mr Herman, who works in the telephone industry selling
call-recording equipment, said his action was a last resort after asking
the Information Commissioner and the Telephone Preference Service for help."

Of course, he has no interest in getting this story propagated, does he?

In that sense, is his spammy story much better than the spamming gits he
complained at?

Maybe I am wrong - but certainly has a whiff...



I agree about his agenda and probable motivation, but to correlate his
story being published in the press and on TV with a cold calling
operation is a strange way of looking at it.


The guy obviously has an agenda but it shows it can be done - if you can
identify the entity at the other end of the line and they have any money


"If you can identify the entity" is the key here. On the few
occasions I've engaged the caller in conversation they have either
refused to tell me the company they work for or given me a fake name.

And if the company is actually based in India I doubt you could do
anything even if you could identify them.
--
(\__/) M.
(='.'=) If a man stands in a forest and no woman is around
(")_(") is he still wrong?


polygonum October 29th 12 10:53 AM

OT Dealing with cold callers
 
On 29/10/2012 10:38, Mark wrote:


"If you can identify the entity" is the key here. On the few
occasions I've engaged the caller in conversation they have either
refused to tell me the company they work for or given me a fake name.

And if the company is actually based in India I doubt you could do
anything even if you could identify them.

Agreed. Even if they say something it is often difficult to get the name
right.

I'd be interested how much the compensation works out at after costs and
per hour of thought and effort.

--
Rod

Roger Mills[_2_] October 29th 12 02:31 PM

OT Dealing with cold callers
 
On 29/10/2012 10:38, Mark wrote:


"If you can identify the entity" is the key here. On the few
occasions I've engaged the caller in conversation they have either
refused to tell me the company they work for or given me a fake name.

And if the company is actually based in India I doubt you could do
anything even if you could identify them.


But surely, they must be working on behalf of a British entity which
would provide whatever "service" they're promoting?
--
Cheers,
Roger
____________
Please reply to Newsgroup. Whilst email address is valid, it is seldom
checked.

Mark[_30_] October 29th 12 03:12 PM

OT Dealing with cold callers
 
On Mon, 29 Oct 2012 14:31:25 +0000, Roger Mills
wrote:

On 29/10/2012 10:38, Mark wrote:


"If you can identify the entity" is the key here. On the few
occasions I've engaged the caller in conversation they have either
refused to tell me the company they work for or given me a fake name.

And if the company is actually based in India I doubt you could do
anything even if you could identify them.


But surely, they must be working on behalf of a British entity which
would provide whatever "service" they're promoting?


It is possible to provide a "service" to UK residents without the
company having an official presence in the UK.
--
(\__/) M.
(='.'=) If a man stands in a forest and no woman is around
(")_(") is he still wrong?


Roger Mills[_2_] October 29th 12 06:23 PM

OT Dealing with cold callers
 
On 29/10/2012 15:12, Mark wrote:
On Mon, 29 Oct 2012 14:31:25 +0000, Roger
wrote:

On 29/10/2012 10:38, Mark wrote:


"If you can identify the entity" is the key here. On the few
occasions I've engaged the caller in conversation they have either
refused to tell me the company they work for or given me a fake name.

And if the company is actually based in India I doubt you could do
anything even if you could identify them.


But surely, they must be working on behalf of a British entity which
would provide whatever "service" they're promoting?


It is possible to provide a "service" to UK residents without the
company having an official presence in the UK.


Maybe, but I would have thought that most of the outfits offering to
claim PPI compensation etc. were British. No?
--
Cheers,
Roger
____________
Please reply to Newsgroup. Whilst email address is valid, it is seldom
checked.

polygonum October 29th 12 06:31 PM

OT Dealing with cold callers
 
On 29/10/2012 18:23, Roger Mills wrote:
On 29/10/2012 15:12, Mark wrote:
On Mon, 29 Oct 2012 14:31:25 +0000, Roger
wrote:

On 29/10/2012 10:38, Mark wrote:


"If you can identify the entity" is the key here. On the few
occasions I've engaged the caller in conversation they have
either refused to tell me the company they work for or given me
a fake name.

And if the company is actually based in India I doubt you could
do anything even if you could identify them.

But surely, they must be working on behalf of a British entity
which would provide whatever "service" they're promoting?


It is possible to provide a "service" to UK residents without the
company having an official presence in the UK.


Maybe, but I would have thought that most of the outfits offering to
claim PPI compensation etc. were British. No?


Maybe. But the spam callers are not necessarily doing anything of the
sort. Simply mentioning PPI claims could be a ruse for something else -
getting information out of you?

--
Rod

Andy Champ[_2_] October 29th 12 09:29 PM

OT Dealing with cold callers
 
On 29/10/2012 18:23, Roger Mills wrote:

Maybe, but I would have thought that most of the outfits offering to
claim PPI compensation etc. were British. No?


Maybe. Or maybe further down the spiel they mention that you'll have to
make an upfront payment to process the claim, and can they have your
credit card details please...

Andy

Mark[_30_] October 30th 12 08:59 AM

OT Dealing with cold callers
 
On Mon, 29 Oct 2012 21:29:05 +0000, Andy Champ
wrote:

On 29/10/2012 18:23, Roger Mills wrote:

Maybe, but I would have thought that most of the outfits offering to
claim PPI compensation etc. were British. No?


Maybe. Or maybe further down the spiel they mention that you'll have to
make an upfront payment to process the claim, and can they have your
credit card details please...


That's my guess. I just assume the PPI calls are scams rather than
ordinary marketing calls.
--
(\__/) M.
(='.'=) If a man stands in a forest and no woman is around
(")_(") is he still wrong?


[email protected] October 30th 12 10:50 AM

OT Dealing with cold callers
 
This topic is frequently discussed on uk.telecom

Trucall call blocker:
www.truecall.co.uk

CPR call blocker:
www.cprcallblocker.com

I have the CPR unit. It works great for me. It prevents loads of spam calls getting through.

Tim Watts[_2_] October 30th 12 11:16 AM

OT Dealing with cold callers
 
wrote:

CPR call blocker:
www.cprcallblocker.com



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--
Tim Watts Personal Blog: http://www.dionic.net/tim/

"History will be kind to me for I intend to write it."



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