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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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OT - Virgin Cable
Just come back from a short walk and the Internet and TV are dead.
Plugged in my trusty 3 Mobile Broadband dongle and went to check status. The Virgin system denies all knowledge of any cable service to my postcode and I can't log into my account because they are doing essentail upgrades. Never mind, the work should be finished by 11:00 Sunday. Anyone other Virgin cable users having problems? -- No plan survives contact with the enemy. [Not even bunny] Helmuth von Moltke the Elder (\__/) (='.'=) (")_(") |
#2
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OT - Virgin Cable
"David WE Roberts" wrote in message ... Just come back from a short walk and the Internet and TV are dead. Plugged in my trusty 3 Mobile Broadband dongle and went to check status. The Virgin system denies all knowledge of any cable service to my postcode and I can't log into my account because they are doing essentail upgrades. Never mind, the work should be finished by 11:00 Sunday. Anyone other Virgin cable users having problems? No problems in Lancashire. |
#3
Posted to uk.d-i-y
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OT - Virgin Cable
On 11/12/2011 14:33, David WE Roberts wrote:
Just come back from a short walk and the Internet and TV are dead. Plugged in my trusty 3 Mobile Broadband dongle and went to check status. The Virgin system denies all knowledge of any cable service to my postcode and I can't log into my account because they are doing essentail upgrades. Never mind, the work should be finished by 11:00 Sunday. Anyone other Virgin cable users having problems? Sounds like you need a new tv and computer because there's never any problems at the Virgin end :-) |
#4
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OT - Virgin Cable
"stuart noble" wrote in message ... On 11/12/2011 14:33, David WE Roberts wrote: Just come back from a short walk and the Internet and TV are dead. Plugged in my trusty 3 Mobile Broadband dongle and went to check status. The Virgin system denies all knowledge of any cable service to my postcode and I can't log into my account because they are doing essentail upgrades. Never mind, the work should be finished by 11:00 Sunday. Anyone other Virgin cable users having problems? Sounds like you need a new tv and computer because there's never any problems at the Virgin end :-) It isss besst to ring Abul at supppoert on de 151 telepone nimber. |
#5
Posted to uk.d-i-y
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OT - Virgin Cable
On Sun, 11 Dec 2011 15:43:34 -0000, Mr Pounder
wrote: "stuart noble" wrote in message ... On 11/12/2011 14:33, David WE Roberts wrote: Just come back from a short walk and the Internet and TV are dead. Plugged in my trusty 3 Mobile Broadband dongle and went to check status. The Virgin system denies all knowledge of any cable service to my postcode and I can't log into my account because they are doing essentail upgrades. Never mind, the work should be finished by 11:00 Sunday. Anyone other Virgin cable users having problems? Sounds like you need a new tv and computer because there's never any problems at the Virgin end :-) It isss besst to ring Abul at supppoert on de 151 telepone nimber. Have had best support from Virgin through their online forums. http://community.virginmedia.com/ Chances of the person who comes out admitting they have had info. from the forum people is closer to zero - but it has worked in the end. And obviously relies on access by some other means... -- Rod |
#6
Posted to uk.d-i-y
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OT - Virgin Cable
"Mr Pounder" wrote in message ... "stuart noble" wrote in message ... On 11/12/2011 14:33, David WE Roberts wrote: Just come back from a short walk and the Internet and TV are dead. Plugged in my trusty 3 Mobile Broadband dongle and went to check status. The Virgin system denies all knowledge of any cable service to my postcode and I can't log into my account because they are doing essentail upgrades. Never mind, the work should be finished by 11:00 Sunday. Anyone other Virgin cable users having problems? Sounds like you need a new tv and computer because there's never any problems at the Virgin end :-) It isss besst to ring Abul at supppoert on de 151 telepone nimber. Ah....small problem. Phone is borked as well. No dial tone. So report it via the website - broken. So phone up - broken. So watch TV - broken.... O.K. I have mobile broadband, a mobile phone, and a satellite dish so near normal service is available. Just as well though. -- No plan survives contact with the enemy. [Not even bunny] Helmuth von Moltke the Elder (\__/) (='.'=) (")_(") |
#7
Posted to uk.d-i-y
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OT - Virgin Cable
In article ,
David WE Roberts wrote: "Mr Pounder" wrote in message ... "stuart noble" wrote in message ... On 11/12/2011 14:33, David WE Roberts wrote: Just come back from a short walk and the Internet and TV are dead. Plugged in my trusty 3 Mobile Broadband dongle and went to check status. The Virgin system denies all knowledge of any cable service to my postcode and I can't log into my account because they are doing essentail upgrades. Never mind, the work should be finished by 11:00 Sunday. Anyone other Virgin cable users having problems? Sounds like you need a new tv and computer because there's never any problems at the Virgin end :-) It isss besst to ring Abul at supppoert on de 151 telepone nimber. Ah....small problem. Phone is borked as well. No dial tone. So report it via the website - broken. So phone up - broken. So watch TV - broken.... have some pikeys been stealing the cable? -- From KT24 Using a RISC OS computer running v5.16 |
#8
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OT - Virgin Cable
"polygonum" wrote in message news On Sun, 11 Dec 2011 15:43:34 -0000, Mr Pounder wrote: "stuart noble" wrote in message ... On 11/12/2011 14:33, David WE Roberts wrote: Just come back from a short walk and the Internet and TV are dead. Plugged in my trusty 3 Mobile Broadband dongle and went to check status. The Virgin system denies all knowledge of any cable service to my postcode and I can't log into my account because they are doing essentail upgrades. Never mind, the work should be finished by 11:00 Sunday. Anyone other Virgin cable users having problems? Sounds like you need a new tv and computer because there's never any problems at the Virgin end :-) It isss besst to ring Abul at supppoert on de 151 telepone nimber. Have had best support from Virgin through their online forums. They never seem to work very well for me. In the old days there was tech support on line. http://community.virginmedia.com/ Chances of the person who comes out admitting they have had info. from the forum people is closer to zero - but it has worked in the end. And obviously relies on access by some other means... -- Rod |
#9
Posted to uk.d-i-y
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OT - Virgin Cable
On 11/12/2011 14:33, David WE Roberts wrote:
Just come back from a short walk and the Internet and TV are dead. Plugged in my trusty 3 Mobile Broadband dongle and went to check status. The Virgin system denies all knowledge of any cable service to my postcode and I can't log into my account because they are doing essentail upgrades. Never mind, the work should be finished by 11:00 Sunday. Anyone other Virgin cable users having problems? Check down the road for a sprung open roadside cabinet, busted lock, inside scattered contents of last nights/weeks doner kebab (mostly salad), spent tins of diamond white, dog's left unmentionables and several loose cables; evidence of where numpties have attempted to wire their non-friendly neighbours connection as their own. -- Adrian C |
#10
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OT - Virgin Cable
On Sun, 11 Dec 2011 16:20:18 -0000, "David WE Roberts"
wrote: "Mr Pounder" wrote in message ... "stuart noble" wrote in message ... On 11/12/2011 14:33, David WE Roberts wrote: Just come back from a short walk and the Internet and TV are dead. Plugged in my trusty 3 Mobile Broadband dongle and went to check status. The Virgin system denies all knowledge of any cable service to my postcode and I can't log into my account because they are doing essentail upgrades. Never mind, the work should be finished by 11:00 Sunday. Anyone other Virgin cable users having problems? Sounds like you need a new tv and computer because there's never any problems at the Virgin end :-) It isss besst to ring Abul at supppoert on de 151 telepone nimber. Ah....small problem. Phone is borked as well. No dial tone. So report it via the website - broken. So phone up - broken. So watch TV - broken.... O.K. I have mobile broadband, a mobile phone, and a satellite dish so near normal service is available. Just as well though. You lucky! Not BT! Phone line goes down. Phone from mobile. Key in number. Told to go online from landline to sort problem via their problem solver. No worry! Many virgins wait for you in Heaven! Makes me want to be a real sinner! Cheers, Jake ======================================= Urgling (after the first frost) from the dryer (east) end of Swansea Bay. |
#11
Posted to uk.d-i-y
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OT - Virgin Cable
On Sun, 11 Dec 2011 16:53:43 +0000 (GMT), charles wrote:
have some pikeys been stealing the cable? Or the fibre... Some one had a go near Workington recently: http://www.bbc.co.uk/news/uk-england-cumbria-16130071 -- Cheers Dave. |
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