Charging VAT twice (once in advertised price, then added on again on
invoice), charging for extra "calling features" never requested, charging
double VAT on same...

I suspect there is a pattern of sharp "business" practices going on here -
can anyone confirm?

TIA

Jim K

On Jul 1, 11:26 pm, Owain wrote:
On Jul 1, 7:54 pm, "Jim K" wrote:

Charging VAT twice (once in advertised price, then added on again on
invoice), charging for extra "calling features" never requested, charging
double VAT on same...

I suspect there is a pattern of sharp "business" practices going on here -
can anyone confirm?

I have just got my first invoice.

AIUI the calling features are carried over from BT, where they may
have been free/inclusive.

Will have to check the Vatting and call rounding - some of my call
charges do look slightly odd.

Also when trying to understand the call records, sometimes a call at
16.30 will be shown as 04.30 - I was wondering why I'd phoned Building
Control in the middle of the night.

Owain

spose depends on yr package but as long as free..... ;)

Jim K via GG

On Fri, 1 Jul 2011 23:41:05 -0700 (PDT), Jim K
wrote:

On Jul 1, 11:26 pm, Owain wrote:
On Jul 1, 7:54 pm, "Jim K" wrote:

Charging VAT twice (once in advertised price, then added on again on
invoice), charging for extra "calling features" never requested, charging
double VAT on same...

I suspect there is a pattern of sharp "business" practices going on here -
can anyone confirm?

I have just got my first invoice.

AIUI the calling features are carried over from BT, where they may
have been free/inclusive.

Will have to check the Vatting and call rounding - some of my call
charges do look slightly odd.

Also when trying to understand the call records, sometimes a call at
16.30 will be shown as 04.30 - I was wondering why I'd phoned Building
Control in the middle of the night.

Owain

spose depends on yr package but as long as free..... ;)

I doubt you can show me a telcomms company that /doesn't/ make
frequent billing mistakes.

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