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Default OT - Experian - subscribe online, can't cancel online

I used the 30 day free trial at Experian to check my credit record
this morning.

All sign-up online.

I had to give my credit card details to conform my identity (fair
enough).

But once subscribed, it's impossible to cancel without phoning them
(office hours only) - there is no way to cancel on their website.
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Default OT - Experian - subscribe online, can't cancel online

On Dec 12, 10:08*am, Tim Watts wrote:
On 12/12/10 09:57, wrote:

I used the 30 day free trial at Experian to check my credit record
this morning.


All sign-up online.


I had to give my credit card details to conform my identity (fair
enough).


But once subscribed, it's impossible to cancel without phoning them
(office hours only) - there is no way to cancel on their website.


Not the first bunch of scum to pull that trick!

--
Tim Watts


Totally counter-productive too.

I *always* immediately unsubcribe to all those things.

If they hadn't tried to pull that trick, I probably would have
actually paid them for my credit score.
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Default OT - Experian - subscribe online, can't cancel online

On Dec 12, 10:13*am, dmc@puffin. (D.M.Chapman) wrote:
In article ,

wrote:
Totally counter-productive too.


I bet it's massively profitable - you might unsubscribe instantly, bet a hell
of a lot of people don't. In fact, I suspect a fair few don't even realise
what they have agreed to and never notice it on their credit card statement.



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Default OT - Experian - subscribe online, can't cancel online

On Dec 12, 9:57*am, " wrote:
I used the 30 day free trial at Experian to check my credit record
this morning.

All sign-up online.

I had to give my credit card details to conform my identity (fair
enough).

But once subscribed, it's impossible to cancel without phoning them
(office hours only) - there is no way to cancel on their website.


On a similar note, ordering online from Pizza Hut on Saturday, at the
end of the process was offered a £10 of your next purchase voucher.
However to collect it, you need to give them your card details.

Voucher remains uncollected.
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Default OT - Experian - subscribe online, can't cancel online

On 13/12/2010 09:57, Jethro wrote:

On a similar note, ordering online from Pizza Hut on Saturday, at the
end of the process was offered a £10 of your next purchase voucher.
However to collect it, you need to give them your card details.

Voucher remains uncollected.


Pizza Hut ask you to agree to their Ts&Cs before ordering.

I phoned instead.

Andy
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Default OT - Experian - subscribe online, can't cancel online

On Dec 12, 9:57*am, " wrote:
I used the 30 day free trial at Experian to check my credit record
this morning.

All sign-up online.

I had to give my credit card details to conform my identity (fair
enough).

But once subscribed, it's impossible to cancel without phoning them
(office hours only) - there is no way to cancel on their website.


Isn`t a great wheeze , selling people their own data, on subscription.

You can put in a statutory request for £2 , it dosen`t have the whizzy
graphics, but gives you an idea how inaccurate the data Experian hold
may be.

http://www.ico.gov.uk/for_the_public...es/credit.aspx

To get any idea of how inaccurate, you need the reference files from
all three agencies, they probably won`t match.....

Cheers
Adam


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