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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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It do git no better, boy ...
Recently been bouncing emails back and forth to the accounts department of a
company that I do work for, trying to get payment for the last jobs I did for them. Finally, after all the usual excuses of illness / new accounts system / company been bought out and so on, The erk who deals with my account sent a remittance advice, and the money was BACs'd into my account. So being the nice forgiving guy that I am, I sent another mail thanking him for his efforts. A reply has just come back ... "Dear xxxx, Thank you for your patients. Kind Regards yyyy " What have we done to our schools ... ? :-\ Arfa |
#2
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It do git no better, boy ...
... all the usual excuses of illness / new accounts system / company been bought out and so on... Thank you for your patients. I think they must have a lot of classes on "avoiding paying honest contractors" at accounts school. |
#3
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It do git no better, boy ...
On 26/10/2010 14:57, Arfa Daily wrote:
Recently been bouncing emails back and forth to the accounts department of a company that I do work for, trying to get payment for the last jobs I did for them. Finally, after all the usual excuses of illness / new accounts system / company been bought out and so on, The erk who deals with my account sent a remittance advice, and the money was BACs'd into my account. So being the nice forgiving guy that I am, I sent another mail thanking him for his efforts. A reply has just come back ... "Dear xxxx, Thank you for your patients. Kind Regards yyyy " What have we done to our schools ... ? :-\ Arfa My spelling is reasonable but I would not consider myself good but I can tell when a word does not look right so will look it up in the dictionary, use a spell checker but I don't take it as gospel (bit like a SatNav) Maybe that is the problem nowadays, too much spoon feeding and not enough thinking for oneself. As for Accountants aren't they all trained to withhold payment for at least 60 days, at least the ones I deal with are, plays havoc with the cash flow. -- Corporal Jones "Don't panic don't panic" Life will go on albeit somewhat reduced |
#4
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It do git no better, boy ...
"Corporal Jones" wrote in message ... On 26/10/2010 14:57, Arfa Daily wrote: Recently been bouncing emails back and forth to the accounts department of a company that I do work for, trying to get payment for the last jobs I did for them. Finally, after all the usual excuses of illness / new accounts system / company been bought out and so on, The erk who deals with my account sent a remittance advice, and the money was BACs'd into my account. So being the nice forgiving guy that I am, I sent another mail thanking him for his efforts. A reply has just come back ... "Dear xxxx, Thank you for your patients. Kind Regards yyyy " What have we done to our schools ... ? :-\ Arfa My spelling is reasonable but I would not consider myself good but I can tell when a word does not look right so will look it up in the dictionary, use a spell checker but I don't take it as gospel (bit like a SatNav) Maybe that is the problem nowadays, too much spoon feeding and not enough thinking for oneself. As for Accountants aren't they all trained to withhold payment for at least 60 days, at least the ones I deal with are, plays havoc with the cash flow. -- Corporal Jones Over the years, this particular company has changed hands probably four times, and each time I am back to square one 'educating' another new erk as to how they are going to pay me. Recently, they hadn't been too bad, but then they changed hands again, and I got another new 'account manager' who hadn't started to shave yet ... I told him that my terms were 30 days net, and that by putting that on their purchase order, they were agreeing to those terms. So he tells me that purchase orders have got nothing to do with him ! I tell him that I don't care who they've got to do with, and it doesn't matter who's responsible for what in which department. It's all the same company, and by putting my payment terms on the purchase order, they are agreeing to them. So he then tells me that 30 days net means that they will pay the invoice 30 days after the end of the month in which the invoicing period falls, so I suggest that he goes and looks the term up, and advises his accounts boss that he is labouring under a misconception. His final shot is that my terms don't matter. Theirs are 60 days no matter what, to which I politely respond that again, he is wrong. I tell him that they are *my* customer, not the other way round, so they need to abide by my terms, or there will be a parting of the ways. That got the desired result, and I should now be back to where I was previously. I guess we'll see when the next invoice goes in. I've found over the years that it doesn't do to just roll over with these accounts departments, and accept what they say. I suppose it requires having a degree of bravado (stupidity ?) to stand your ground and risk upsetting the company and losing their business, but in general, I've found if you apply this policy with enough force, persistence and politeness, it's more often they who eventually roll over. And if the worst comes to the worst, you can always inform them that a stop has been placed on their account and that no additional work will be accepted, until all outstanding invoices are paid. Further, all work on any items of theirs already in the system, will also be suspended. They don't know in accounts whether you currently have any work of theirs 'in the system', and would prefer not to bring the wrath of an engineering manager down on their heads because he has not received some item back from repair, that he's waiting on. Usually does the trick ... ! :-) Arfa |
#5
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It do git no better, boy ...
On Tue, 26 Oct 2010 15:30:56 +0100, Corporal Jones wrote:
My spelling is reasonable but I would not consider myself good but I can tell when a word does not look right so will look it up in the dictionary, use a spell checker but I don't take it as gospel Same here, though I do have some black spots. That I'm slowly working through as I become aware of them (to - too, were - where, loose - lose, etc) Maybe that is the problem nowadays, too much spoon feeding and not enough thinking for oneself. Quite possibly, miss spoll a word, the chucker highlights it and offers the "correct" word which the user blindly accepts. As for Accountants aren't they all trained to withhold payment for at least 60 days, at least the ones I deal with are, Are these regular clients that you don't want to annoy or one offs? Wave the "Late Payment of Commercial Debt Act" under their noses. For small debits the defaults are payment within 30 days or a £40 surcharge plus interest calculated daily at 8% above the "Reference Rate" (BoE rate on the 1st July or 1st Jan IIRC) http://payontime.co.uk/ -- Cheers Dave. |
#6
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It do git no better, boy ...
Corporal Jones wrote:
On 26/10/2010 14:57, Arfa Daily wrote: Recently been bouncing emails back and forth to the accounts department of a company that I do work for, trying to get payment for the last jobs I did for them. Finally, after all the usual excuses of illness / new accounts system / company been bought out and so on, The erk who deals with my account sent a remittance advice, and the money was BACs'd into my account. So being the nice forgiving guy that I am, I sent another mail thanking him for his efforts. A reply has just come back ... "Dear xxxx, Thank you for your patients. Kind Regards yyyy " What have we done to our schools ... ? :-\ Arfa My spelling is reasonable but I would not consider myself good but I can tell when a word does not look right so will look it up in the dictionary, use a spell checker but I don't take it as gospel (bit like a SatNav) Maybe that is the problem nowadays, too much spoon feeding and not enough thinking for oneself. As for Accountants aren't they all trained to withhold payment for at least 60 days, at least the ones I deal with are, plays havoc with the cash flow. I don't 'do' monthly accounts at all. For large companies I will allow them a few days to get the cheque signed or send the invoice to another office, but never, ever longer than a week. I explain this very clearly before I accept any job from a company & turn down the work if they can't comply. I've lost maybe 1 or 2 jobs over this, but I've seen what bad cash flow does to small business's. If I work for a landlord who rents out a local property, but lives elsewhere, I e-mail the invoice same day on the understanding that a cheque is sent by return post. Only had one problem. Bloke kept me waiting for 10 days for a replacement fence panel job. I threatened to go round & remove my panels, got the cash delivered next day. If he asks for any more work he will have to give me money up front. You need to be as hard as nails with credit IMO. -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
#7
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It do git no better, boy ...
The Medway Handyman wrote:
Corporal Jones wrote: On 26/10/2010 14:57, Arfa Daily wrote: Recently been bouncing emails back and forth to the accounts department of a company that I do work for, trying to get payment for the last jobs I did for them. Finally, after all the usual excuses of illness / new accounts system / company been bought out and so on, The erk who deals with my account sent a remittance advice, and the money was BACs'd into my account. So being the nice forgiving guy that I am, I sent another mail thanking him for his efforts. A reply has just come back ... "Dear xxxx, Thank you for your patients. Kind Regards yyyy " What have we done to our schools ... ? :-\ Arfa My spelling is reasonable but I would not consider myself good but I can tell when a word does not look right so will look it up in the dictionary, use a spell checker but I don't take it as gospel (bit like a SatNav) Maybe that is the problem nowadays, too much spoon feeding and not enough thinking for oneself. As for Accountants aren't they all trained to withhold payment for at least 60 days, at least the ones I deal with are, plays havoc with the cash flow. I don't 'do' monthly accounts at all. For large companies I will allow them a few days to get the cheque signed or send the invoice to another office, but never, ever longer than a week. I explain this very clearly before I accept any job from a company & turn down the work if they can't comply. I've lost maybe 1 or 2 jobs over this, but I've seen what bad cash flow does to small business's. If I work for a landlord who rents out a local property, but lives elsewhere, I e-mail the invoice same day on the understanding that a cheque is sent by return post. Only had one problem. Bloke kept me waiting for 10 days for a replacement fence panel job. I threatened to go round & remove my panels, got the cash delivered next day. If he asks for any more work he will have to give me money up front. You need to be as hard as nails with credit IMO. There used to be a builder that I did work for who was a ******* when it came to paying me. Eventually I wanted nothing more to do with him so on the last job I did for him I got his customer to pay me directly and knock it off the builders bill. He called me for several weeks after this promising that things would be different from now on. I never worked for him again. The last time I saw him was on Rouge Traders or something similar (the one with Melinda presenting it). -- Adam |
#8
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It do git no better, boy ...
On 26/10/2010 17:30, The Medway Handyman wrote:
Corporal Jones wrote: On 26/10/2010 14:57, Arfa Daily wrote: Recently been bouncing emails back and forth to the accounts department of a company that I do work for, trying to get payment for the last jobs I did for them. Finally, after all the usual excuses of illness / new accounts system / company been bought out and so on, The erk who deals with my account sent a remittance advice, and the money was BACs'd into my account. So being the nice forgiving guy that I am, I sent another mail thanking him for his efforts. A reply has just come back ... "Dear xxxx, Thank you for your patients. Kind Regards yyyy " What have we done to our schools ... ? :-\ Arfa My spelling is reasonable but I would not consider myself good but I can tell when a word does not look right so will look it up in the dictionary, use a spell checker but I don't take it as gospel (bit like a SatNav) Maybe that is the problem nowadays, too much spoon feeding and not enough thinking for oneself. As for Accountants aren't they all trained to withhold payment for at least 60 days, at least the ones I deal with are, plays havoc with the cash flow. I don't 'do' monthly accounts at all. For large companies I will allow them a few days to get the cheque signed or send the invoice to another office, but never, ever longer than a week. I explain this very clearly before I accept any job from a company& turn down the work if they can't comply. I've lost maybe 1 or 2 jobs over this, but I've seen what bad cash flow does to small business's. If I work for a landlord who rents out a local property, but lives elsewhere, I e-mail the invoice same day on the understanding that a cheque is sent by return post. Only had one problem. Bloke kept me waiting for 10 days for a replacement fence panel job. I threatened to go round& remove my panels, got the cash delivered next day. If he asks for any more work he will have to give me money up front. You need to be as hard as nails with credit IMO. All very well if you can afford to turn down work, unfortunately I am in the position where work has been scarce since the recession kicked in. A couple of my clients who provide me with regular work tend to pay quite quickly but they are friends who subcontract me, they pay within 30 days even if they have not been paid themselves. Other companies I deal direct with are very much slower, these tend to be the larger organisations who call on my services once in a while, the only leverage I have is when they need help & I point out that they have still not paid me for the last job to the engineer who calls me, this normal resolves the problem. It is the Accountants which drag their heels, I had experience of this at the last full time employment company I worked for, I used small companies for specialised equipment to get the best deal but they often phoned to say they had not been paid. I regularly had arguments with the chief accountant to pay the bills but it did cost me my job in the end as they are the ones that work out the finances when cost cutting & redundancy comes around -- Corporal Jones "Don't panic don't panic" Life will go on albeit somewhat reduced |
#9
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It do git no better, boy ...
On 26/10/2010 17:52, ARWadsworth wrote:
The last time I saw him was on Rouge Traders or something similar Red faces? Communists? There's a law about this sort of thing Andy |
#10
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It do git no better, boy ...
Andy Champ wrote:
On 26/10/2010 17:52, ARWadsworth wrote: The last time I saw him was on Rouge Traders or something similar Red faces? Communists? There's a law about this sort of thing Andy He did not blush, I should :-) -- Adam |
#11
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It do git no better, boy ...
Corporal Jones wrote:
On 26/10/2010 17:30, The Medway Handyman wrote: Corporal Jones wrote: On 26/10/2010 14:57, Arfa Daily wrote: Recently been bouncing emails back and forth to the accounts department of a company that I do work for, trying to get payment for the last jobs I did for them. Finally, after all the usual excuses of illness / new accounts system / company been bought out and so on, The erk who deals with my account sent a remittance advice, and the money was BACs'd into my account. So being the nice forgiving guy that I am, I sent another mail thanking him for his efforts. A reply has just come back ... "Dear xxxx, Thank you for your patients. Kind Regards yyyy " What have we done to our schools ... ? :-\ Arfa My spelling is reasonable but I would not consider myself good but I can tell when a word does not look right so will look it up in the dictionary, use a spell checker but I don't take it as gospel (bit like a SatNav) Maybe that is the problem nowadays, too much spoon feeding and not enough thinking for oneself. As for Accountants aren't they all trained to withhold payment for at least 60 days, at least the ones I deal with are, plays havoc with the cash flow. I don't 'do' monthly accounts at all. For large companies I will allow them a few days to get the cheque signed or send the invoice to another office, but never, ever longer than a week. I explain this very clearly before I accept any job from a company& turn down the work if they can't comply. I've lost maybe 1 or 2 jobs over this, but I've seen what bad cash flow does to small business's. If I work for a landlord who rents out a local property, but lives elsewhere, I e-mail the invoice same day on the understanding that a cheque is sent by return post. Only had one problem. Bloke kept me waiting for 10 days for a replacement fence panel job. I threatened to go round& remove my panels, got the cash delivered next day. If he asks for any more work he will have to give me money up front. You need to be as hard as nails with credit IMO. All very well if you can afford to turn down work, unfortunately I am in the position where work has been scarce since the recession kicked in. A couple of my clients who provide me with regular work tend to pay quite quickly but they are friends who subcontract me, they pay within 30 days even if they have not been paid themselves. Thats the problem with late payment, it spreads down the chain. Its very good of your friends to pay you when they haven't been paid, but why should they have to? Other companies I deal direct with are very much slower, these tend to be the larger organisations who call on my services once in a while, the only leverage I have is when they need help & I point out that they have still not paid me for the last job to the engineer who calls me, this normal resolves the problem. I tell people I have a deal with my bank manager - he won't fit shelves, I won't lend people money. It is the Accountants which drag their heels, I had experience of this at the last full time employment company I worked for, I used small companies for specialised equipment to get the best deal but they often phoned to say they had not been paid. The squeaky hinge gets the oil. About 4 years ago I had a woman who was deliberately hanging on to payment. She stopped answering my calls after a while, so I sent her a txt message every hour 9am to 10pm. She lasted 2 days before she gave in & paid in cash. -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
#12
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It do git no better, boy ...
Corporal Jones wrote:
dictionary, use a spell checker but I don't take it as gospel (bit like a SatNav) Maybe that is the problem nowadays, too much spoon feeding and not enough thinking for oneself. Last month I spent an awful journey with a removal van as they followed the Gospel according to SatNav and drove from Whitby to mid-Aberdeenshire via A1, A68, A66, A74, M74, M80, A80, M9, A9, A90 into Aberdeen, out the other side towards Inverness... I kept telling them: A1, M90, A93, but no, the SatNav knows best. JGH |
#13
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It do git no better, boy ...
About 4 years ago I had a woman who was deliberately hanging on to payment. She stopped answering my calls after a while, so I sent her a txt message every hour 9am to 10pm. She lasted 2 days before she gave in & paid in cash. I would have reported you for making harassing calls. You wouldn't be on the recommended list if the council knew you conduct business in an illegal manner. You shouldn't post such claims in public when so many people hate you either. |
#14
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It do git no better, boy ...
On 27/10/2010 01:06, jgharston wrote:
Corporal Jones wrote: dictionary, use a spell checker but I don't take it as gospel (bit like a SatNav) Maybe that is the problem nowadays, too much spoon feeding and not enough thinking for oneself. Last month I spent an awful journey with a removal van as they followed the Gospel according to SatNav and drove from Whitby to mid-Aberdeenshire via A1, A68, A66, A74, M74, M80, A80, M9, A9, A90 into Aberdeen, out the other side towards Inverness... I kept telling them: A1, M90, A93, but no, the SatNav knows best. A good SatNav can be a boon in an unfamiliar area, particularly if you are without a navigator, but that route seems particularly stupid. Even my ancient AA Milemaster sees a 40 minute advantage in the eastern route. So what brand of SatNav was it? I used to use a Garmin which drove me mad by forever opting for single track short cuts on the mistaken impression that you can drive down a single track road at at least twice the safe average speed. Swapping to a TopmTom has given routes I am much happier with and ETAs that are beatable in good conditions unlike the Garmin which even on major roads seemed aimed at the faster than average driver. |
#15
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It do git no better, boy ...
dennis@home wrote:
About 4 years ago I had a woman who was deliberately hanging on to payment. She stopped answering my calls after a while, so I sent her a txt message every hour 9am to 10pm. She lasted 2 days before she gave in & paid in cash. I would have reported you for making harassing calls. No you wouldn't. You would never be in that situation as you are the sort of person who settles your bills on time:-) -- Adam |
#16
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It do git no better, boy ...
dennis@home wrote:
About 4 years ago I had a woman who was deliberately hanging on to payment. She stopped answering my calls after a while, so I sent her a txt message every hour 9am to 10pm. She lasted 2 days before she gave in & paid in cash. I would have reported you for making harassing calls. But I wasn't. I was sending txts asking her to call me. You wouldn't be on the recommended list if the council knew you conduct business in an illegal manner. What is illegal about chasing money owed to you SFB's? You shouldn't post such claims in public when so many people hate you either. Shall we have a vote on that Dennis? -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
#17
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It do git no better, boy ...
The Medway Handyman wrote:
dennis@home wrote: About 4 years ago I had a woman who was deliberately hanging on to payment. She stopped answering my calls after a while, so I sent her a txt message every hour 9am to 10pm. She lasted 2 days before she gave in & paid in cash. I would have reported you for making harassing calls. But I wasn't. I was sending txts asking her to call me. You wouldn't be on the recommended list if the council knew you conduct business in an illegal manner. What is illegal about chasing money owed to you SFB's? I removed the wheel nuts from the car of a non payer. I could not be arsed to take him to court. Unfortunately I was not there to see him set off for work in the morning:-( -- Adam |
#18
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It do git no better, boy ...
"The Medway Handyman" wrote in message ... You wouldn't be on the recommended list if the council knew you conduct business in an illegal manner. What is illegal about chasing money owed to you SFB's? Tell you what, post the details to Medway council and ask them to investigate. Let us know the results. |
#19
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It do git no better, boy ...
dennis@home wrote:
"The Medway Handyman" wrote in message ... You wouldn't be on the recommended list if the council knew you conduct business in an illegal manner. What is illegal about chasing money owed to you SFB's? Tell you what, post the details to Medway council and ask them to investigate. Let us know the results. Answer the question teflon boy. What is illegal about chasing money owed to you? -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
#20
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It do git no better, boy ...
The Medway Handyman wrote:
dennis@home wrote: "The Medway Handyman" wrote in message ... You wouldn't be on the recommended list if the council knew you conduct business in an illegal manner. What is illegal about chasing money owed to you SFB's? Tell you what, post the details to Medway council and ask them to investigate. Let us know the results. Answer the question teflon boy. What is illegal about chasing money owed to you? There are semi-legal ways to chase debts. https://www.mdrl.co.uk/ -- Adam |
#21
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It do git no better, boy ...
"Roger Chapman" wrote in message ... On 27/10/2010 01:06, jgharston wrote: Corporal Jones wrote: dictionary, use a spell checker but I don't take it as gospel (bit like a SatNav) Maybe that is the problem nowadays, too much spoon feeding and not enough thinking for oneself. Last month I spent an awful journey with a removal van as they followed the Gospel according to SatNav and drove from Whitby to mid-Aberdeenshire via A1, A68, A66, A74, M74, M80, A80, M9, A9, A90 into Aberdeen, out the other side towards Inverness... I kept telling them: A1, M90, A93, but no, the SatNav knows best. A good SatNav can be a boon in an unfamiliar area, particularly if you are without a navigator, but that route seems particularly stupid. Even my ancient AA Milemaster sees a 40 minute advantage in the eastern route. So what brand of SatNav was it? I used to use a Garmin which drove me mad by forever opting for single track short cuts on the mistaken impression that you can drive down a single track road at at least twice the safe average speed. Swapping to a TopmTom has given routes I am much happier with and ETAs that are beatable in good conditions unlike the Garmin which even on major roads seemed aimed at the faster than average driver. .......................... It is not always the fault of the SatNav according to my experience. I was wanting to go to Kettering from Camberley and was directed to go via Gatwick and into Essex. I could not see much sense in this so I pulled over to recheck it. I was then passed by two range rovers. One was in Met Police colours, the second was maroon or dark red and bristled with aerials. After they disappeared, the SatNav worked perfectly and led me right to the door. SatNav was a Tom. The only other time it had me going was when I was on the Isle of Wight and wanted a route home via the New Forest. It offered me a choice of going by ferry or other means. Funny I don't think I had a choice Alan |
#22
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It do git no better, boy ...
"The Medway Handyman" wrote in message ... dennis@home wrote: "The Medway Handyman" wrote in message ... You wouldn't be on the recommended list if the council knew you conduct business in an illegal manner. What is illegal about chasing money owed to you SFB's? Tell you what, post the details to Medway council and ask them to investigate. Let us know the results. Answer the question teflon boy. What is illegal about chasing money owed to you? Look up harassment. |
#23
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It do git no better, boy ...
"The Medway Handyman" wrote in message ... dennis@home wrote: "The Medway Handyman" wrote in message ... You wouldn't be on the recommended list if the council knew you conduct business in an illegal manner. What is illegal about chasing money owed to you SFB's? Tell you what, post the details to Medway council and ask them to investigate. Let us know the results. Answer the question teflon boy. What is illegal about chasing money owed to you? -- Dave - The Medway Handyman www.medwayhandyman.co.uk Sorry to say this Dave but I am afraid that on this occaision Dennis is actually correct. Office of Fair Trading Code of Guidance Many activities could count as harassment. It is important to note that "anything done by a person which is reasonable" when trying to recover a debt, is not considered to be harassment. Both the Office of Fair Trading and Trade Associations (run by the credit industry) have produced guidance on what activities may be considered harassment and should therefore be avoided by creditors. The following list is taken from the new Debt Collection Guidance for holders of consumer credit licences. Creditors are warned by the Office of Fair Trading under the Debt Collection Guidance that the following practices are "considered unfair": " PUTTING PRESSURE ON DEBTORS OR THIRD PARTIES IS CONSIDERED TO BE OPPRESSIVE." This includes: ***** Contacting you too frequently***** * Pressurising you to sell property or take out more debt * Using more than one collection company at the same time or not telling you when your debt has been passed to another company * Pressurising you to pay in full or in large instalments you cannot afford * Making threatening gestures or statements * Ignoring disputes about whether you owe the money * Trying to embarrass you in public or threatening to tell a third party about your debts such as a neighbour or your family. --- news://freenews.netfront.net/ - complaints: --- |
#24
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It do git no better, boy ...
Mark Spice wrote:
"The Medway Handyman" wrote in message ... dennis@home wrote: "The Medway Handyman" wrote in message ... You wouldn't be on the recommended list if the council knew you conduct business in an illegal manner. What is illegal about chasing money owed to you SFB's? Tell you what, post the details to Medway council and ask them to investigate. Let us know the results. Answer the question teflon boy. What is illegal about chasing money owed to you? -- Dave - The Medway Handyman www.medwayhandyman.co.uk Sorry to say this Dave but I am afraid that on this occaision Dennis is actually correct. Office of Fair Trading Code of Guidance But that is Debt Collection Guidance for holders of consumer credit licences. Dave does not offer credit. So does it apply to Dave? -- Adam |
#25
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It do git no better, boy ...
"ARWadsworth" wrote in message ... Mark Spice wrote: "The Medway Handyman" wrote in message ... dennis@home wrote: "The Medway Handyman" wrote in message ... You wouldn't be on the recommended list if the council knew you conduct business in an illegal manner. What is illegal about chasing money owed to you SFB's? Tell you what, post the details to Medway council and ask them to investigate. Let us know the results. Answer the question teflon boy. What is illegal about chasing money owed to you? -- Dave - The Medway Handyman www.medwayhandyman.co.uk Sorry to say this Dave but I am afraid that on this occaision Dennis is actually correct. Office of Fair Trading Code of Guidance But that is Debt Collection Guidance for holders of consumer credit licences. Dave does not offer credit. So does it apply to Dave? -- Adam Yes it does - although he does not offering credit he was trying to chase a debt and is covered in the same way. --- news://freenews.netfront.net/ - complaints: --- |
#26
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It do git no better, boy ...
Mark Spice wrote:
"ARWadsworth" wrote in message ... Mark Spice wrote: "The Medway Handyman" wrote in message ... dennis@home wrote: "The Medway Handyman" wrote in message ... You wouldn't be on the recommended list if the council knew you conduct business in an illegal manner. What is illegal about chasing money owed to you SFB's? Tell you what, post the details to Medway council and ask them to investigate. Let us know the results. Answer the question teflon boy. What is illegal about chasing money owed to you? -- Dave - The Medway Handyman www.medwayhandyman.co.uk Sorry to say this Dave but I am afraid that on this occaision Dennis is actually correct. Office of Fair Trading Code of Guidance But that is Debt Collection Guidance for holders of consumer credit licences. Dave does not offer credit. So does it apply to Dave? -- Adam Yes it does - although he does not offering credit he was trying to chase a debt and is covered in the same way. So is it only guidance or a law in this case? -- Adam |
#27
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It do git no better, boy ...
"ARWadsworth" wrote in message ... Mark Spice wrote: "ARWadsworth" wrote in message ... Mark Spice wrote: "The Medway Handyman" wrote in message ... dennis@home wrote: "The Medway Handyman" wrote in message ... You wouldn't be on the recommended list if the council knew you conduct business in an illegal manner. What is illegal about chasing money owed to you SFB's? Tell you what, post the details to Medway council and ask them to investigate. Let us know the results. Answer the question teflon boy. What is illegal about chasing money owed to you? -- Dave - The Medway Handyman www.medwayhandyman.co.uk Sorry to say this Dave but I am afraid that on this occaision Dennis is actually correct. Office of Fair Trading Code of Guidance But that is Debt Collection Guidance for holders of consumer credit licences. Dave does not offer credit. So does it apply to Dave? -- Adam Yes it does - although he does not offering credit he was trying to chase a debt and is covered in the same way. So is it only guidance or a law in this case? -- Adam IANAL but I believe it that it has been decided in Court that repeated calls chasing debts is covered by the Prevention of Harassment Act. To tell the truth I don't know for sure but I would suggest that it would not be a good idea for someone who has stated that being Trading Standards accredited has been useful for his business to conduct a course of action that could lead to him being accused of harassment. --- news://freenews.netfront.net/ - complaints: --- |
#28
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It do git no better, boy ...
Mark Spice wrote:
Dave - The Medway Handyman www.medwayhandyman.co.uk Sorry to say this Dave but I am afraid that on this occaision Dennis is actually correct. Office of Fair Trading Code of Guidance But that is Debt Collection Guidance for holders of consumer credit licences. Dave does not offer credit. So does it apply to Dave? -- Adam Yes it does - although he does not offering credit he was trying to chase a debt and is covered in the same way. So is it only guidance or a law in this case? -- Adam IANAL but I believe it that it has been decided in Court that repeated calls chasing debts is covered by the Prevention of Harassment Act. The Protection From Harassment Act 1997. Under this Act it becomes a criminal offence if you: Cause alarm, harassment or distress more than once as a result of an action you conduct against another person. The conduct might be verbal or non-verbal and it doesn't have to be the same type of action on each occasion - if the person feels alarmed, harassed or distressed by your actions, then it's harassment, plain and simple, even if that was not your intention Now that is an act that I have been threatened with arrest for. My solicitor went ballistic when I gave her the facts (not a debt harassment in my case). To tell the truth I don't know for sure but I would suggest that it would not be a good idea for someone who has stated that being Trading Standards accredited has been useful for his business to conduct a course of action that could lead to him being accused of harassment. I note your very good point on that. I do hope that Dave does as well. I believe that he has not caused any harassment by reminding a customer that they owe him money. -- Adam |
#29
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It do git no better, boy ...
Mark Spice wrote:
"The Medway Handyman" wrote in message ... dennis@home wrote: "The Medway Handyman" wrote in message ... You wouldn't be on the recommended list if the council knew you conduct business in an illegal manner. What is illegal about chasing money owed to you SFB's? Tell you what, post the details to Medway council and ask them to investigate. Let us know the results. Answer the question teflon boy. What is illegal about chasing money owed to you? -- Dave - The Medway Handyman www.medwayhandyman.co.uk Sorry to say this Dave but I am afraid that on this occaision Dennis is actually correct. Rule Number One; Dennis is never right. Rule Number Two; If Dennis shoule ever be accidentally right, then Rule One applies. Office of Fair Trading Code of Guidance Many activities could count as harassment. It is important to note that "anything done by a person which is reasonable" when trying to recover a debt, is not considered to be harassment. Great. My actions were entirely reasonable - the cow owed me money & lied to delay payment. Both the Office of Fair Trading and Trade Associations (run by the credit industry) have produced guidance on what activities may be considered harassment and should therefore be avoided by creditors. The following list is taken from the new Debt Collection Guidance for holders of consumer credit licences. I don't have a consumer credit licence - I don't give credit or use finance. Creditors are warned by the Office of Fair Trading under the Debt Collection Guidance that the following practices are "considered unfair": " PUTTING PRESSURE ON DEBTORS OR THIRD PARTIES IS CONSIDERED TO BE OPPRESSIVE." How the **** are traders supposed to get paid then? This includes: ***** Contacting you too frequently***** Had the cowbag returned any of my calls I wouldn't have needed to constantly ask her to. In this case I'd fited 5 doors for the bitch, which I had paid for. They remain my property until paid for. Her deliberate delay in payment was tantamount to theft. -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
#30
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It do git no better, boy ...
Mark Spice wrote:
Sorry to say this Dave but I am afraid that on this occaision Dennis is actually correct. Office of Fair Trading Code of Guidance But that is Debt Collection Guidance for holders of consumer credit licences. Dave does not offer credit. So does it apply to Dave? -- Adam Yes it does - although he does not offering credit he was trying to chase a debt and is covered in the same way. So is it only guidance or a law in this case? -- Adam IANAL but I believe it that it has been decided in Court that repeated calls chasing debts is covered by the Prevention of Harassment Act. To tell the truth I don't know for sure but I would suggest that it would not be a good idea for someone who has stated that being Trading Standards accredited has been useful for his business to conduct a course of action that could lead to him being accused of harassment. TBH I don't give a flying **** what anyone else thinks. The bitch deliberately delayed payment, then completely ignored my reasonable requests for payment by not returning my calls. Trading Standards do not automatically come down on the side of the consumer BTW. 18 months ago I had an alledged complaint made against me. TS investigated fully, including interviewing me and visiting the site. Their conclusion was that the customer was simply trying to claim a refund, there were no grounds for the complaint. They told the complainent that his claim was entirely spurious. Traders don't ned to be 'afraid' of TS, they are impartial and represent both sides. -- Dave - The Medway Handyman www.medwayhandyman.co.uk --- news://freenews.netfront.net/ - complaints: --- |
#31
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On 27/10/2010 8:58 a.m., Andy Champ wrote:
On 26/10/2010 17:52, ARWadsworth wrote: The last time I saw him was on Rouge Traders or something similar Red faces? Communists? There's a law about this sort of thing Rough trade? |
#32
Posted to uk.d-i-y
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It do git no better, boy ...
"The Medway Handyman" wrote in message ... Mark Spice wrote: "The Medway Handyman" wrote in message ... dennis@home wrote: "The Medway Handyman" wrote in message ... You wouldn't be on the recommended list if the council knew you conduct business in an illegal manner. What is illegal about chasing money owed to you SFB's? Tell you what, post the details to Medway council and ask them to investigate. Let us know the results. Answer the question teflon boy. What is illegal about chasing money owed to you? -- Dave - The Medway Handyman www.medwayhandyman.co.uk Sorry to say this Dave but I am afraid that on this occaision Dennis is actually correct. Rule Number One; Dennis is never right. Rule Number Two; If Dennis shoule ever be accidentally right, then Rule One applies. Office of Fair Trading Code of Guidance Many activities could count as harassment. It is important to note that "anything done by a person which is reasonable" when trying to recover a debt, is not considered to be harassment. Great. My actions were entirely reasonable - the cow owed me money & lied to delay payment. Your definition of reasonable doesn't count. Both the Office of Fair Trading and Trade Associations (run by the credit industry) have produced guidance on what activities may be considered harassment and should therefore be avoided by creditors. The following list is taken from the new Debt Collection Guidance for holders of consumer credit licences. I don't have a consumer credit licence - I don't give credit or use finance. The credit license is irrelevant. Creditors are warned by the Office of Fair Trading under the Debt Collection Guidance that the following practices are "considered unfair": " PUTTING PRESSURE ON DEBTORS OR THIRD PARTIES IS CONSIDERED TO BE OPPRESSIVE." How the **** are traders supposed to get paid then? By legal means. This includes: ***** Contacting you too frequently***** Had the cowbag returned any of my calls I wouldn't have needed to constantly ask her to. In this case I'd fited 5 doors for the bitch, which I had paid for. They remain my property until paid for. Her deliberate delay in payment was tantamount to theft. They aren't yours once fitted unless its written into the contract. Even if you do have it written into the contract it may well be an unfair clause. For instance you couldn't go and remove an external door and leave her property unsafe, you would have to get a court order for payment and let the balifs decide what to take. Would you like someone to forward the thread to the council so one of their trading standards people can advise you should you come across another silly cow^w customer? -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
#33
Posted to uk.d-i-y
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It do git no better, boy ...
"The Medway Handyman" wrote in message ... TBH I don't give a flying **** what anyone else thinks. The bitch deliberately delayed payment, then completely ignored my reasonable requests for payment by not returning my calls. Trading Standards do not automatically come down on the side of the consumer BTW. 18 months ago I had an alledged complaint made against me. TS investigated fully, including interviewing me and visiting the site. Their conclusion was that the customer was simply trying to claim a refund, there were no grounds for the complaint. They told the complainent that his claim was entirely spurious. Traders don't ned to be 'afraid' of TS, they are impartial and represent both sides. Yes they are impartial, they certainly wont like harassing customers by any trader. |
#34
Posted to uk.d-i-y
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It do git no better, boy ...
dennis@home wrote:
"The Medway Handyman" wrote in message ... Mark Spice wrote: "The Medway Handyman" wrote in message ... dennis@home wrote: "The Medway Handyman" wrote in message ... You wouldn't be on the recommended list if the council knew you conduct business in an illegal manner. What is illegal about chasing money owed to you SFB's? Tell you what, post the details to Medway council and ask them to investigate. Let us know the results. Answer the question teflon boy. What is illegal about chasing money owed to you? Sorry to say this Dave but I am afraid that on this occaision Dennis is actually correct. Rule Number One; Dennis is never right. Rule Number Two; If Dennis shoule ever be accidentally right, then Rule One applies. Office of Fair Trading Code of Guidance Many activities could count as harassment. It is important to note that "anything done by a person which is reasonable" when trying to recover a debt, is not considered to be harassment. Great. My actions were entirely reasonable - the cow owed me money & lied to delay payment. Your definition of reasonable doesn't count. Are you saying its reasonable to avoid paying people & tell lies to delay payment? Both the Office of Fair Trading and Trade Associations (run by the credit industry) have produced guidance on what activities may be considered harassment and should therefore be avoided by creditors. The following list is taken from the new Debt Collection Guidance for holders of consumer credit licences. I don't have a consumer credit licence - I don't give credit or use finance. The credit license is irrelevant. No it isn't. The guidance quoted only applies to those who have. Creditors are warned by the Office of Fair Trading under the Debt Collection Guidance that the following practices are "considered unfair": " PUTTING PRESSURE ON DEBTORS OR THIRD PARTIES IS CONSIDERED TO BE OPPRESSIVE." How the **** are traders supposed to get paid then? By legal means. My action was entirely legal. This includes: ***** Contacting you too frequently***** Had the cowbag returned any of my calls I wouldn't have needed to constantly ask her to. In this case I'd fited 5 doors for the bitch, which I had paid for. They remain my property until paid for. Her deliberate delay in payment was tantamount to theft. They aren't yours once fitted unless its written into the contract. They are mine until paid for. Even if you do have it written into the contract it may well be an unfair clause. Deliberately delaying payment is unfair. How would you like it if your Giro was late? For instance you couldn't go and remove an external door and leave her property unsafe, you would have to get a court order for payment and let the balifs decide what to take. No, I'd change the lock so she couldn't get in until she paid. Would you like someone to forward the thread to the council so one of their trading standards people can advise you should you come across another silly cow^w customer? Oh bring it on SFB's. I'm sure they are going to take notice of a tosspot who isn't a customer & doesn't live in the area. They would probably enjoy a good laugh. -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
#35
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It do git no better, boy ...
dennis@home wrote:
"The Medway Handyman" wrote in message ... TBH I don't give a flying **** what anyone else thinks. The bitch deliberately delayed payment, then completely ignored my reasonable requests for payment by not returning my calls. Trading Standards do not automatically come down on the side of the consumer BTW. 18 months ago I had an alledged complaint made against me. TS investigated fully, including interviewing me and visiting the site. Their conclusion was that the customer was simply trying to claim a refund, there were no grounds for the complaint. They told the complainent that his claim was entirely spurious. Traders don't ned to be 'afraid' of TS, they are impartial and represent both sides. Yes they are impartial, they certainly wont like harassing customers by any trader. Good job I wasn't harrassing her then. Had she returned my calls I wouldn't have needed to keep chasing her via txt. I should have charged her for the cost of the txt messages. -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
#36
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It do git no better, boy ...
The Medway Handyman wrote:
dennis@home wrote: Great. My actions were entirely reasonable - the cow owed me money & lied to delay payment. Your definition of reasonable doesn't count. Are you saying its reasonable to avoid paying people & tell lies to delay payment? It's very reasonable to expect it to be done to you, and from a pure business perspective, very reasonable to do it as well. It may not be *moral*, but it sure is reasonable. There is every reason to do it IF you dont particularly expect to use that supplier again. 90% of businesses work that way.Yep right up to and including the Ford Motor company, which has done a lot WORSE than that. It has allegedly forced suppliers out of business, and arranged for the business to be picked up on the cheap by its own crony suppliers. How the **** are traders supposed to get paid then? By legal means. My action was entirely legal. wel you arent supposed to kneecap them. OTOH if you can hand on heart place a petition to wind them up on the basis that they are presumably insolvent, *purely out of a spirit of public duty* (Specifically NOT as a means of debt collection, yer honour) then sometimes they find money awfully quickly. They aren't yours once fitted unless its written into the contract. They are mine until paid for. That is a moot point in law, I believe. I think the ice is a shade thin there. Even if you do have it written into the contract it may well be an unfair clause. I have never heard of an unfair clause being a legal excuse. Deliberately delaying payment is unfair. How would you like it if your Giro was late? hehe. For instance you couldn't go and remove an external door and leave her property unsafe, you would have to get a court order for payment and let the balifs decide what to take. No, I'd change the lock so she couldn't get in until she paid. Nice idea. These things often work better that way. Would you like someone to forward the thread to the council so one of their trading standards people can advise you should you come across another silly cow^w customer? Oh bring it on SFB's. I'm sure they are going to take notice of a tosspot who isn't a customer & doesn't live in the area. They would probably enjoy a good laugh. However, it dopes raise issues as to what legal tools are available for debt collection. I have found letters penned by a friendly lawyer are often good, then a small claims court may or may not de wedge the *******s. I went straight to winding up order,. cos I knew the animal. I have seen property retained in lieu, unofficially. No ossifer, I haven't got the mad cows persian rug, I don't know what she is talking about. I consider her accusations slanderous. etc etc. Once the other party starts playing the game of credible deniability, I have little compunction in using the same tactics. If someone decides to break the law, they will have little sympathy from the law in defending themselves against actions you may or may not have taken. |
#37
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It do git no better, boy ...
"The Medway Handyman" wrote in message ... Oh bring it on SFB's. I'm sure they are going to take notice of a tosspot who isn't a customer & doesn't live in the area. They would probably enjoy a good laugh. OK, emailed them so we will see what they say. |
#38
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It do git no better, boy ...
dennis@home wrote:
"The Medway Handyman" wrote in message ... Oh bring it on SFB's. I'm sure they are going to take notice of a tosspot who isn't a customer & doesn't live in the area. They would probably enjoy a good laugh. OK, emailed them so we will see what they say. They will say **** all. -- Adam |
#39
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It do git no better, boy ...
"ARWadsworth" wrote in message ... dennis@home wrote: "The Medway Handyman" wrote in message ... Oh bring it on SFB's. I'm sure they are going to take notice of a tosspot who isn't a customer & doesn't live in the area. They would probably enjoy a good laugh. OK, emailed them so we will see what they say. They will say **** all. Probably but it should be a laugh. I just posted a link to the Google groups and asked if it was harassment. We may as well have an expert opinion. |
#40
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It do git no better, boy ...
dennis@home wrote:
"ARWadsworth" wrote in message ... dennis@home wrote: "The Medway Handyman" wrote in message ... Oh bring it on SFB's. I'm sure they are going to take notice of a tosspot who isn't a customer & doesn't live in the area. They would probably enjoy a good laugh. OK, emailed them so we will see what they say. They will say **** all. Probably but it should be a laugh. I just posted a link to the Google groups and asked if it was harassment. We may as well have an expert opinion. Please keep us updated with all replies including all the email addresses from TS. BTW If TS call you more than once about a complaint then are they harassing you? -- Adam |