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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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Posted to uk.d-i-y
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Has anyone else heard of this?
http://www.google.com/url?sa=t&sourc...MQp374xBqQ5yMQ http://docs.google.com/gview?a=v&q=c...xQDzWBNVSxjXZw Basically, if you ask me to come in to your house and fix the leak that's causing water to pour down through your ceiling then, unless I first produce a form explaining your cancellation rights under the above regulations and get you to sign a waiver to the 7-day cooling-off period, not only do you not have to pay me for the work I do fixing your problem, but I'm a criminal liable to a £5,000 fine for doing the paperwork. -- John Stumbles -- http://yaph.co.uk Thesaurus: extinct reptile noted for its wide vocabulary. |
#2
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Posted to uk.d-i-y
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YAPH
wibbled on Sunday 01 November 2009 22:28 Has anyone else heard of this? http://www.google.com/url?sa=t&sourc...MQp374xBqQ5yMQ http://docs.google.com/gview?a=v&q=c...xQDzWBNVSxjXZw Basically, if you ask me to come in to your house and fix the leak that's causing water to pour down through your ceiling then, unless I first produce a form explaining your cancellation rights under the above regulations and get you to sign a waiver to the 7-day cooling-off period, not only do you not have to pay me for the work I do fixing your problem, but I'm a criminal liable to a £5,000 fine for doing the paperwork. Yes, there was some discussion on the IET forum some months back. IIRC, the conclusion was that you are safe if the customer invites you to do a job (solicits your work - ie fix the flood as in your example). 6d seems to contain information but it's written in such hideous legalease (how *does* the and and *or* prioritise?) that you might be better to ask on u.l.m I *think* the intention is to sort out the likes of the "tarmac your drive* pikeys and random cowboy tradesmen, not the honest professional who doesn;t need to make unsolicited calls. But don't take my word for it... Cheers Tim -- Tim Watts This space intentionally left blank... |
#3
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On Sun, 01 Nov 2009 22:44:21 +0000, Tim W wrote:
Yes, there was some discussion on the IET forum some months back. IIRC, the conclusion was that you are safe if the customer invites you to do a job (solicits your work - ie fix the flood as in your example). Hmmn, the NAPIT article I first heard about this in had exactly the opposite interpretation. 6d seems to contain information but it's written in such hideous legalease (how *does* the and and *or* prioritise?) that you might be better to ask on u.l.m Seems quite clear to me (having to be au fait with the Gas Safety regs, British Standards etc, one gets used to parsing these things): 6d basically excepts contracts to do with mortgages and other regulated credit agreements, so not relevant to Mr Emergency Plumber looking for payment in cash or cheque. I *think* the intention is to sort out the likes of the "tarmac your drive* pikeys and random cowboy tradesmen, not the honest professional who doesn;t need to make unsolicited calls. But don't take my word for it... Something in one of those weaselly regulatory impact documents referred to extending protection for unsolicited contracts to cover 'unscrupulous' operators who managed to slip in under the 'solicited' heading. They conveniently didn't give any examples of *how* the boys from the blackstuff were achieving this Derren-Brown-ery. -- John Stumbles -- http://yaph.co.uk I can't stand intolerance |
#4
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YAPH
wibbled on Sunday 01 November 2009 23:07 On Sun, 01 Nov 2009 22:44:21 +0000, Tim W wrote: Yes, there was some discussion on the IET forum some months back. IIRC, the conclusion was that you are safe if the customer invites you to do a job (solicits your work - ie fix the flood as in your example). Hmmn, the NAPIT article I first heard about this in had exactly the opposite interpretation. Do GasSafe have any advice on the subject? No-one round here (East Sussex) seems bothered. I've dealt with a plasterer and a tiler (one self employed and the other a firm) and the subject's not come up. -- Tim Watts This space intentionally left blank... |
#5
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In message , Tim W
writes YAPH wibbled on Sunday 01 November 2009 22:28 Has anyone else heard of this? http://www.google.com/url?sa=t&sourc...0CBAQFjAA&url= http%3A%2F%2Fwww.opsi.gov.uk%2Fsi%2Fsi2008%2Fuksi _20081816_en_1&ei=qr_tS rOHCczb-Qbsj4X4Cw&usg=AFQjCNGV2VTO2j4fA2fsHCx39qGIMEA-1Q&sig2=dFu5q3rtMQ p374xBqQ5yMQ http://docs.google.com/gview?a=v&q=c...pkc.gov.uk/NR/ rdonlyres/9D37DB44-A032-4F78-8B01-48F57B1511B4/0/CANCELLATIONOFCONTRACTS MADEINACONSUMER.pdf+cancellation+of+contracts+mad e+in+consumers+home+reg ulations&hl=en&pid=bl&srcid=ADGEESg9ZG9taB1kP9iCi hfm1H5p33BQPxMTeb-jGHXh 9XM2I_nTZWAUlhwdBobpErstse2kRgUNvYzga9capAdHmpSF6 U2dw3peVyuaedKn-uB7fuWD sE6STvN0ehEpQ32oeTTe6DMw&sig=AFQjCNGkPJyPSBIl0aBq xQDzWBNVSxjXZw Basically, if you ask me to come in to your house and fix the leak that's causing water to pour down through your ceiling then, unless I first produce a form explaining your cancellation rights under the above regulations and get you to sign a waiver to the 7-day cooling-off period, not only do you not have to pay me for the work I do fixing your problem, but I'm a criminal liable to a £5,000 fine for doing the paperwork. Yes, there was some discussion on the IET forum some months back. IIRC, the conclusion was that you are safe if the customer invites you to do a job (solicits your work - ie fix the flood as in your example). 6d seems to contain information but it's written in such hideous legalease (how *does* the and and *or* prioritise?) that you might be better to ask on u.l.m I *think* the intention is to sort out the likes of the "tarmac your drive* pikeys and random cowboy tradesmen, not the honest professional who doesn;t need to make unsolicited calls. But don't take my word for it... Which is pretty useless, as they would have taken the cash, never to be seen again ... -- geoff |
#6
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Posted to uk.d-i-y
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In message , Tim W
writes YAPH wibbled on Sunday 01 November 2009 23:07 On Sun, 01 Nov 2009 22:44:21 +0000, Tim W wrote: Yes, there was some discussion on the IET forum some months back. IIRC, the conclusion was that you are safe if the customer invites you to do a job (solicits your work - ie fix the flood as in your example). Hmmn, the NAPIT article I first heard about this in had exactly the opposite interpretation. Do GasSafe have any advice on the subject? No-one round here (East Sussex) seems bothered. I've dealt with a plasterer and a tiler (one self employed and the other a firm) and the subject's not come up. Contact consumer direct (number on website) http://www.consumerdirect.gov.uk/contact I've found them fairly useful in the past, whichever seat you're sitting in -- geoff |
#7
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![]() "Tim W" wrote in message ... Yes, there was some discussion on the IET forum some months back. IIRC, the conclusion was that you are safe if the customer invites you to do a job (solicits your work - ie fix the flood as in your example). In writing! It is important that they ask you to do the work before the cooling off period and do so in writing. Just contacting you is not enough. You need to explain the cooling off period and for them to write it off. Sounds like there are some traders here that have been doing stuff illegally, best not make too much of it you never know who is reading this. AFAICS the only thing it does (besides adding more paper work) is get rid of call out charges. You can't get them to sign off in writing before you get there (you will lose work if you try) unless you limit call outs to FAX requests. If you then quote a silly price and they say no you are stuffed. |
#8
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dennis@home wrote:
Sounds like there are some traders here that have been doing stuff illegally, best not make too much of it you never know who is reading this. Is 'Roger' your sock? -- Adrian C |
#9
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Posted to uk.d-i-y
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![]() "Tim W" wrote in message ... YAPH wibbled on Sunday 01 November 2009 22:28 Has anyone else heard of this? http://www.google.com/url?sa=t&sourc...MQp374xBqQ5yMQ http://docs.google.com/gview?a=v&q=c...xQDzWBNVSxjXZw Basically, if you ask me to come in to your house and fix the leak that's causing water to pour down through your ceiling then, unless I first produce a form explaining your cancellation rights under the above regulations and get you to sign a waiver to the 7-day cooling-off period, not only do you not have to pay me for the work I do fixing your problem, but I'm a criminal liable to a £5,000 fine for doing the paperwork. Yes, there was some discussion on the IET forum some months back. IIRC, the conclusion was that you are safe if the customer invites you to do a job (solicits your work - ie fix the flood as in your example). Having read it, I don't think it does that at all. 6d seems to contain information but it's written in such hideous legalease (how *does* the and and *or* prioritise?) that you might be better to ask on u.l.m I *think* the intention is to sort out the likes of the "tarmac your drive* pikeys and random cowboy tradesmen, not the honest professional who doesn;t need to make unsolicited calls. But don't take my word for it... No, it's also aimed at people who make solicited calls (i.e certain double glazing companies), who rely upon the difficulty of the punter "walking away" to make the sale tim .. |
#10
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Posted to uk.d-i-y
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![]() "Tim W" wrote in message ... YAPH wibbled on Sunday 01 November 2009 23:07 On Sun, 01 Nov 2009 22:44:21 +0000, Tim W wrote: Yes, there was some discussion on the IET forum some months back. IIRC, the conclusion was that you are safe if the customer invites you to do a job (solicits your work - ie fix the flood as in your example). Hmmn, the NAPIT article I first heard about this in had exactly the opposite interpretation. Do GasSafe have any advice on the subject? No-one round here (East Sussex) seems bothered. I've dealt with a plasterer and a tiler (one self employed and the other a firm) and the subject's not come up. Which is most likely because these people don't realise that a rule affecting their business model has been enacted. They sole traders, they don't have a legal department constantly looking out for these things. tim |
#11
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On Mon, 02 Nov 2009 08:08:53 +0000, dennis@home wrote:
You need to explain the cooling off period and for them to write it off. I don't just need to explain the cooling-off period, I need to give them a written explanation, or I am breaking the law. And my sodding printer's just packed up :-( -- John Stumbles -- http://yaph.co.uk Bad artists borrow Great artists steal Igor Stravinsky |
#12
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![]() "YAPH" wrote in message ... On Mon, 02 Nov 2009 08:08:53 +0000, dennis@home wrote: You need to explain the cooling off period and for them to write it off. I don't just need to explain the cooling-off period, I need to give them a written explanation, or I am breaking the law. And my sodding printer's just packed up :-( Staples will print from memory sticks, cd, etc. if you are near one. |
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