"Ash" wrote in message
. uk...

Yes, use Google and stop being so helpless and lazy.


Well said than Man !


Ash, practise what you preach!

Quote from one of your previous posts
"Hi

A few weeks ago my aunt-in-law bought an outside movement PIR light from B&Q
and had it fitted at the back door. All was well for a few weeks and then it
stopped working. She has had the electrician back to look at the light and
it's faulty. She was passing B&Q and so she bought another light and then
had the electrician swopped them over.

When she took the faulty light back she didn't have the packaging because
it's only a small house and if she kept every packaging for the duration of
the warranty she'd have to move outside. She has kept the original receipt,
instructions and warranty details but B&Q now refuse to refund her for the
faulty light because she doesn't have the original packaging.

Anyone know where the consumer stands in these cases?

Many thanks

Ash. "



Yes, use Google and stop being so helpless and lazy

"Slider" wrote in message
...

"Ash" wrote in message
. uk...

Yes, use Google and stop being so helpless and lazy.


Well said than Man !


Ash, practise what you preach!

Quote from one of your previous posts
"Hi

A few weeks ago my aunt-in-law bought an outside movement PIR light from
B&Q
and had it fitted at the back door. All was well for a few weeks and then
it
stopped working. She has had the electrician back to look at the light and
it's faulty. She was passing B&Q and so she bought another light and then
had the electrician swopped them over.

When she took the faulty light back she didn't have the packaging because
it's only a small house and if she kept every packaging for the duration
of
the warranty she'd have to move outside. She has kept the original
receipt,
instructions and warranty details but B&Q now refuse to refund her for the
faulty light because she doesn't have the original packaging.

Anyone know where the consumer stands in these cases?

Many thanks

Ash. "



Yes, use Google and stop being so helpless and lazy




Well said that unoriginal Man ! (woman or hermaphrodite ... hard to tell
with a name like Slider)