Hi,

My fridge/freezer has gone wrong (probably the auto-defrost thingy)
and I'm not sure whether to use the manufacturer's repairer or try to
find a local repairer.

I know it's usually better to get an independent but I've heard
Samsung (& others) keep service details of their products pretty
secret. I want to avoid the situation where a repairer has to replace
each part bit by bit to see what is actually wrong with it.

TIA, Mark.
--
(\__/) M.
(='.'=) Owing to the amount of spam posted via googlegroups and
(")_(") their inaction to the problem. I am blocking most articles
posted from there. If you wish your postings to be seen by
everyone you will need use a different method of posting.
See http://improve-usenet.org

"Mark" wrote in message
...
Hi,

My fridge/freezer has gone wrong (probably the auto-defrost thingy)
and I'm not sure whether to use the manufacturer's repairer or try to
find a local repairer.

I know it's usually better to get an independent but I've heard
Samsung (& others) keep service details of their products pretty
secret. I want to avoid the situation where a repairer has to replace
each part bit by bit to see what is actually wrong with it.

TIA, Mark.
--
(\__/) M.
(='.'=) Owing to the amount of spam posted via googlegroups and
(")_(") their inaction to the problem. I am blocking most articles
posted from there. If you wish your postings to be seen by
everyone you will need use a different method of posting.
See http://improve-usenet.org



There is quite a common known fault with the Samsung American style
fridge/freezers.
It was mentioned on the BBC Radio 4 a few weeks ago. IIRC Samsung were
offering some kind on extended warranty for this problem,

--
Michael Chare

On Oct 15, 2:11*pm, Mark wrote:
Hi,

My fridge/freezer has gone wrong (probably the auto-defrost thingy)
and I'm not sure whether to use the manufacturer's repairer or try to
find a local repairer.

I know it's usually better to get an independent but I've heard
Samsung (& others) keep service details of their products pretty
secret. *I want to avoid the situation where a repairer has to replace
each part bit by bit to see what is actually wrong with it.

TIA, Mark.

A repairer that did that would be out of business in a month. FFs
arent so complex that one needs cct diags - they make life easier but
aren't usually essential.


NT

On Wed, 15 Oct 2008 17:59:34 +0100, "Michael Chare"
wrote:

"Mark" wrote in message
.. .
Hi,

My fridge/freezer has gone wrong (probably the auto-defrost thingy)
and I'm not sure whether to use the manufacturer's repairer or try to
find a local repairer.

I know it's usually better to get an independent but I've heard
Samsung (& others) keep service details of their products pretty
secret. I want to avoid the situation where a repairer has to replace
each part bit by bit to see what is actually wrong with it.

TIA, Mark.
--
(\__/) M.
(='.'=) Owing to the amount of spam posted via googlegroups and
(")_(") their inaction to the problem. I am blocking most articles
posted from there. If you wish your postings to be seen by
everyone you will need use a different method of posting.
See http://improve-usenet.org



There is quite a common known fault with the Samsung American style
fridge/freezers.
It was mentioned on the BBC Radio 4 a few weeks ago. IIRC Samsung were
offering some kind on extended warranty for this problem,

It's not American style, just an ordinary fridge above, freezer below
type.

--
(\__/) M.
(='.'=) Owing to the amount of spam posted via googlegroups and
(")_(") their inaction to the problem. I am blocking most articles
posted from there. If you wish your postings to be seen by
everyone you will need use a different method of posting.
See http://improve-usenet.org

On Wed, 15 Oct 2008 11:55:00 -0700 (PDT), wrote:

On Oct 15, 2:11*pm, Mark wrote:
Hi,

My fridge/freezer has gone wrong (probably the auto-defrost thingy)
and I'm not sure whether to use the manufacturer's repairer or try to
find a local repairer.

I know it's usually better to get an independent but I've heard
Samsung (& others) keep service details of their products pretty
secret. *I want to avoid the situation where a repairer has to replace
each part bit by bit to see what is actually wrong with it.

A repairer that did that would be out of business in a month. FFs
arent so complex that one needs cct diags - they make life easier but
aren't usually essential.

It would be just my luck to pick one of those like I did with my
washer/dryer (Several visits, parts replaced, did not fix it)!

--
(\__/) M.
(='.'=) Owing to the amount of spam posted via googlegroups and
(")_(") their inaction to the problem. I am blocking most articles
posted from there. If you wish your postings to be seen by
everyone you will need use a different method of posting.
See http://improve-usenet.org