ebay sucks big time
I've had a number of problems with eBay. The trouble is that they
have very rigid procedures that no-one seems to have the authority to change and their 'security' can get in the way whilst being ineffective. 1) I had a the credit card that was registered for eBay fees cancelled. This meant their fee request 'bounced'. The email they sent me saying 'pay within x days or your acccount will be blocked' was already out of date when they sent it so my account was blocked. While your account is blocked you cant add a card which means i couldnt pay the bill. Result? send them a cheque which takes them weeks to process during which time i cant use eBay at all. 2) Paypal. As someones pointed out - it's in your interest to become 'confirmed' or whatevery they call it. Same credit card as above but this time i requested a 'confirmation code' but didnt get around to inputting it. Their rules state they cant send a code for a differeent card but the I no longer have the card they want me to confirm (i've already deleted it from the account and have been using a differnet one). There was apparently no way i could 'confirm' another Visa card (They suggested using a Mastercard or Amex) but every one of my cards (and i've got a few) are Visa. Frustrating - your experience sounds like just the sort of thing they would do but could equally be some sort of scam. If eBay were more responsive the scammers would have a more difficult time. |
ebay sucks big time
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