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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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problem getting refund from taps4less
Does anyone have recent experiences of taps4less.co.uk? They have owed me a refund since 4 July 2007. It was due to be paid by 4 August at the latest (dtance selling regs) but has not been paid yet (3rd Sept). The amount of the refund is not in dispute and I have an email from them from 4 July agreeing to pay it "within 30 days". When I phone them they agree that the payment is late, say " oh sorry it will be in your acount in 3 days" but it isn't. They do not reply to emails any more. Is anyone else in a similar position? Any tips on how to get them to pay up? Is the County Court my only choice? thanks, Robert |
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