Hi
We purchased a conservatory from B & * last summer, which is made by
and supplied through Cestr*m conservatories, B & * say they are just
the agents (don't know if I can mention names here?)
Anyhow the panels all came pre-glazed and slid into the sill which in
turn is screwed to the brick work, the conservatory is full hight
glazed and the panels are held together via alloy slide in bars and
are covered by plastic strips which just clip over the alloy bars.
Water is getting into the sill and pouring onto the floor. We
siliconed all the parts as instructed in the installation manual and
video, however because a lot of the parts just clip in place, water is
finding many routes down the pre-glazed panels, including between the
glass and rubber seals, all this water is filling the sill up and
soaking through the brick work and through every clip together panel
that are too tight a joint to silicon but not tight enough to stop
water. We think the whole thing needs taking apart and re-doing. We've
tried contacting the supplier direct, they say it's not their
conservatory even though their phone number is on the assembly
instructions, B & * are sat on the fence and are in the process of
saying their trying to sort things out with their supplier. In the
mean time we're stuck with an unwanted indoor swimming pool. We just
wandered has anyone had any similar experiences and what was the
conclusion, any advice will be welcomed though.
Thanks Becky