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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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ANC couriers How do you rate them?
Hello all.
The courier came this afternoon to deliver 2 Grabba, 4 1/2 Lb makeweights, and a free complimentary tape measure. Unfortunately, only the tape measure was produced. What happened to the rest of the order, I have no idea. The driver was the most unhelpful person I've ever dealt with, and was in a hurry to go. Mightons told me that ANC would phone me shortly, but they never did. Mightons were very helpful, and will be re-sending that order at no extra cost. What say you? Sylvain. |
#2
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ANC couriers How do you rate them?
Sylvain VAN DER WALDE wrote:
Mightons were very helpful, and will be re-sending that order at no extra cost. What say you? Carrier companies are forever changing... what might be a good one this year may be a crap one next year. What may be an excellent one in one part of the country may be appalling in another. In terms of crapness I'd rank "Omega (in)securicor" alongside "Nightfright" as the worst of the worst. We have been using Interlink for a few years now, and their service is excellent though their accounts side of things was beyond impossible, although they _seem_ to have improved things lately. The rest, well, from a customers point of view, the carrier is only as good as the final contact i.e. the delivering driver. You can always complain about the driver to either your local depot or the head office if you feel somone needs to take action. -- http://gymratz.co.uk - Best Gym Equipment & Bodybuilding Supplements UK. http://trade-price-supplements.co.uk - TRADE PRICED SUPPLEMENTS for ALL! http://fitness-equipment-uk.com - UK's No.1 Fitness Equipment Suppliers. http://Water-Rower.co.uk - Worlds best prices on the Worlds best Rower. |
#3
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ANC couriers How do you rate them?
""Pet @ www.gymratz.co.uk ;¬)"" wrote in message .uk... Sylvain VAN DER WALDE wrote: Mightons were very helpful, and will be re-sending that order at no extra cost. What say you? Carrier companies are forever changing... what might be a good one this year may be a crap one next year. What may be an excellent one in one part of the country may be appalling in another. In terms of crapness I'd rank "Omega (in)securicor" alongside "Nightfright" as the worst of the worst. We have been using Interlink for a few years now, and their service is excellent though their accounts side of things was beyond impossible, although they _seem_ to have improved things lately. The rest, well, from a customers point of view, the carrier is only as good as the final contact i.e. the delivering driver. You can always complain about the driver to either your local depot or the head office if you feel somone needs to take action. I've complained about the driver to Mightons. There's no point in taking it further, really. Sylvain. -- http://gymratz.co.uk - Best Gym Equipment & Bodybuilding Supplements UK. http://trade-price-supplements.co.uk - TRADE PRICED SUPPLEMENTS for ALL! http://fitness-equipment-uk.com - UK's No.1 Fitness Equipment Suppliers. http://Water-Rower.co.uk - Worlds best prices on the Worlds best Rower. |
#4
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ANC couriers How do you rate them?
The courier came this afternoon to deliver 2 Grabba, 4 1/2 Lb
makeweights, and a free complimentary tape measure. Unfortunately, only the tape measure was produced. What happened to the rest of the order, I have no idea. The driver was the most unhelpful person I've ever dealt with, and was in a hurry to go. Mightons told me that ANC would phone me shortly, but they never did. Mightons were very helpful, and will be re-sending that order at no extra cost. What say you? An awful lot depends on the individual delivery driver. Having said them I would treat them the same caution one would give to a rabid dog. Peter Crosland |
#5
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ANC couriers How do you rate them?
On 05/09/2006 20:06 Peter Crosland wrote:
An awful lot depends on the individual delivery driver. Our ANC has certainly had his smile muscles removed. Best by far is ParcelForce. Greets us by name, smiles, pleasant banter, helpful etc etc -- Frank (Beware of spam trap - remove the negative) |
#6
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ANC couriers How do you rate them?
F wrote:
Best by far is ParcelForce. Greets us by name, smiles, pleasant banter, helpful etc etc Hahahahahahahaha! I needed cheering up,thanks. -- Sir Benjamin Middlethwaite |
#7
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ANC couriers How do you rate them?
On 05/09/2006 20:52 The3rd Earl Of Derby wrote:
F wrote: Best by far is ParcelForce. Greets us by name, smiles, pleasant banter, helpful etc etc Hahahahahahahaha! I needed cheering up,thanks. I don't understand the point you're trying to make... -- Frank (Beware of spam trap - remove the negative) |
#8
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ANC couriers How do you rate them?
The3rd Earl Of Derby wrote:
F wrote: Best by far is ParcelForce. Greets us by name, smiles, pleasant banter, helpful etc etc That again is purely down to the driver, not the company. -- http://gymratz.co.uk - Best Gym Equipment & Bodybuilding Supplements UK. http://trade-price-supplements.co.uk - TRADE PRICED SUPPLEMENTS for ALL! http://fitness-equipment-uk.com - UK's No.1 Fitness Equipment Suppliers. http://Water-Rower.co.uk - Worlds best prices on the Worlds best Rower. |
#9
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ANC couriers How do you rate them?
On 06/09/2006 17:07 Pet @ www.gymratz.co.uk ;¬) wrote:
F wrote: Best by far is ParcelForce. Greets us by name, smiles, pleasant banter, helpful etc etc That again is purely down to the driver, not the company. Precisely the point I was making. -- Frank (Beware of spam trap - remove the negative) |
#10
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ANC couriers How do you rate them?
The message
from ;¬)" contains these words: Best by far is ParcelForce. Greets us by name, smiles, pleasant banter, helpful etc etc That again is purely down to the driver, not the company. Though our local Parcel Force bods are pretty good, too. Friendly and helpful. Not as good as the Royal Mail though - our local regular bloke knows where I'm likely to be if not at home and makes alternative arrangements for parcels. -- Skipweasel Pay no attention to that man behind the curtain. |
#11
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ANC couriers How do you rate them?
Pet @ www.gymratz.co.uk ;¬) wrote:
The3rd Earl Of Derby wrote: F wrote: Best by far is ParcelForce. Greets us by name, smiles, pleasant banter, helpful etc etc That again is purely down to the driver, not the company. It goes further than that with PF. Not only was the driver a regular pita that couldnt be arsed to bring the parcel so far as the front door, but the backup company was every bit as bad. PF are surely due the bottom feeding courier of the year award. NT |
#12
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ANC couriers How do you rate them?
"F" wrote in message ... On 05/09/2006 20:06 Peter Crosland wrote: An awful lot depends on the individual delivery driver. Our ANC has certainly had his smile muscles removed. This one was young, and spoke English without an accent. The "foreigners" are usually quite friendly. Sylvain. Best by far is ParcelForce. Greets us by name, smiles, pleasant banter, helpful etc etc -- Frank (Beware of spam trap - remove the negative) |
#13
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ANC couriers How do you rate them?
"Peter Crosland" wrote in message ... The courier came this afternoon to deliver 2 Grabba, 4 1/2 Lb makeweights, and a free complimentary tape measure. Unfortunately, only the tape measure was produced. What happened to the rest of the order, I have no idea. The driver was the most unhelpful person I've ever dealt with, and was in a hurry to go. Mightons told me that ANC would phone me shortly, but they never did. Mightons were very helpful, and will be re-sending that order at no extra cost. What say you? An awful lot depends on the individual delivery driver. Having said them I would treat them the same caution one would give to a rabid dog. I hope that they don't send the same one. Although I've probably forgotten what he looks like. Sylvain. Peter Crosland |
#14
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ANC couriers How do you rate them?
Sylvain VAN DER WALDE wrote:
Hello all. The courier came this afternoon to deliver 2 Grabba, 4 1/2 Lb makeweights, and a free complimentary tape measure. Unfortunately, only the tape measure was produced. What happened to the rest of the order, I have no idea. The driver was the most unhelpful person I've ever dealt with, and was in a hurry to go. Mightons told me that ANC would phone me shortly, but they never did. Mightons were very helpful, and will be re-sending that order at no extra cost. What say you? Sylvain. I'd take any courier over parcelfarce. Lynx, ANC, granny with shopping trolley, whoever. NT |
#15
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ANC couriers How do you rate them?
wrote in message oups.com... Sylvain VAN DER WALDE wrote: Hello all. The courier came this afternoon to deliver 2 Grabba, 4 1/2 Lb makeweights, and a free complimentary tape measure. Unfortunately, only the tape measure was produced. What happened to the rest of the order, I have no idea. The driver was the most unhelpful person I've ever dealt with, and was in a hurry to go. Mightons told me that ANC would phone me shortly, but they never did. Mightons were very helpful, and will be re-sending that order at no extra cost. What say you? Sylvain. I'd take any courier over parcelfarce. Lynx, ANC, granny with shopping trolley, whoever. You didn't include Royal Mail. They really annoy me: They will fail to deliver a parcel, even when I'm in. And I have a loud chime _and_ a buzzer. P.S. I've wired a test switch where the chime is sited, so that I can test it at will. Sylvain. NT |
#16
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ANC couriers How do you rate them?
Sylvain VAN DER WALDE wrote: What say you? In my experience they all have crap moments. It is not the best paid job in the world, so there is a good chance you will get a new enthusiastic employee, but equally you could easily get a lazy sod, who thinks nothing of finishing a couple of hours early and claiming that for all the deliveries, nobody was in. Problems I have had with various couriers include: Leaving a package with a neighbour, but not leaving a card. Throwing a package over my side gate. Leaving stuff on the doorstep...in the rain Delivering boxes that are very damaged. Claiming that they had visited the house, but not leaving a card. The company were onto this however, so on their computer system they asked the driver to say what colour the front door was. He had put this down as 'wooden' which is partly true for probably the majority of doors in the country! No mention of the black paint that has been on it for several years. I did complain to eBuyer and they gave me a free delivery, but I don't expect this every got taken up with the lying b**tard driver. |
#17
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ANC couriers How do you rate them?
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