I don`t think these count as being off supply - payments are normally
only triggered by an outage of 18 hours or more afaik, BICBW :-}
What about the Multiple Interruptions Standard ? or ar the DNO still trying
to keep that secret!!

I couldn`t remember any specifics so I didn`t want to put my foot in my
mouth as usual :-p (i`ve probably got an old copy of the standards on my
PC somewhere, being the sad barsteward that I am :-} )

Hope you are well Colin

Not bad thanks - you ?