I broke mylast of these tools, a rarely used circular saw, the power
sweitch broke. I have a number of blades for the thing, which are all
some weird size, so insted of replace, I thought Id get a new switch.

I phone up the helpline, apparently the makers of the tool will not
send out just a switch as its against health and saftey regulation.

What a load of ball, many other too makers will send you a switch.

These tools, and the service really are junk. Oh and the warrenty is
void, as I can't prove it broke from misuse.

Rick

Rick wrote:
I broke mylast of these tools, a rarely used circular saw, the power
sweitch broke. I have a number of blades for the thing, which are all
some weird size, so insted of replace, I thought Id get a new switch.

I phone up the helpline, apparently the makers of the tool will not
send out just a switch as its against health and saftey regulation.

What a load of ball, many other too makers will send you a switch.

These tools, and the service really are junk. Oh and the warrenty is
void, as I can't prove it broke from misuse.


While I totally agree with your assessment of the quality, I think you
will be able to get a refund quite easily if you take your saw back to B&Q.


--
Grunff

Rick wrote:

These tools, and the service really are junk. Oh and the warrenty
is void, as I can't prove it broke from misuse.

There is no such burden of proof upon you - take it back to the shop

"Rick" wrote in message
...

I broke mylast of these tools, a rarely used circular saw, the power
sweitch broke. I have a number of blades for the thing, which are all
some weird size, so insted of replace, I thought Id get a new switch.

I phone up the helpline, apparently the makers of the tool will not
send out just a switch as its against health and saftey regulation.

What a load of ball, many other too makers will send you a switch.

These tools, and the service really are junk. Oh and the warrenty is
void, as I can't prove it broke from misuse.

Rick

Don't they (B&Q) have to prove it broke from misuse? You just have to
demonstrate that it's broken down, which it has.

If you have legal protection on your home insurance and you really want to
get snotty with them you can make a claim on it and it won't even affect
your no claims bonus.

In article , RedOnRed
writes

"Rick" wrote in message
.. .

I broke mylast of these tools, a rarely used circular saw, the power
sweitch broke. I have a number of blades for the thing, which are all
some weird size, so insted of replace, I thought Id get a new switch.

I phone up the helpline, apparently the makers of the tool will not
send out just a switch as its against health and saftey regulation.

What a load of ball, many other too makers will send you a switch.

These tools, and the service really are junk. Oh and the warrenty is
void, as I can't prove it broke from misuse.

Rick

Don't they (B&Q) have to prove it broke from misuse? You just have to
demonstrate that it's broken down, which it has.

If you have legal protection on your home insurance and you really want to
get snotty with them you can make a claim on it and it won't even affect
your no claims bonus.



Its mankey old stuff anyway. Wouldn't give it house room. The PPro stuff
I've had has been given away or chucked out!.....
--
Tony Sayer

On Sun, 29 Jan 2006 15:00:33 GMT, Rick wrote:


I broke mylast of these tools, a rarely used circular saw, the power
sweitch broke. I have a number of blades for the thing, which are all
some weird size, so insted of replace, I thought Id get a new switch.

I phone up the helpline, apparently the makers of the tool will not
send out just a switch as its against health and saftey regulation.

Yeah right. I suspect that the reality is that they don't have
provisioning of spares and this is just a cover story.

Most Health and Safety legislation applies to workplace environments
and not for home use which is the marketplace for this range.

There are a few classes of workshop product that have to be type
approved and tested under the terms of the UK implementation of the
Machinery Directive. Table saws are an example of this. I can
order any piece part for mine and fit it myself with no issues at all.


What a load of ball, many other too makers will send you a switch.

Of course they will.


These tools, and the service really are junk.

There *isn't* any service.

Oh and the warrenty is
void, as I can't prove it broke from misuse.

I guess you mean the opposite.

When did you buy it?

Did you pay by credit card and was the cost £100?

If so, contact the credit card company because they are on the hook as
well.



Rick

--

..andy

Rick wrote:
I broke mylast of these tools, a rarely used circular saw, the power
sweitch broke. I have a number of blades for the thing, which are all
some weird size, so insted of replace, I thought Id get a new switch.

I phone up the helpline, apparently the makers of the tool will not
send out just a switch as its against health and saftey regulation.

What a load of ball, many other too makers will send you a switch.

These tools, and the service really are junk. Oh and the warrenty is
void, as I can't prove it broke from misuse.

Rick

If you want service/back spares and a low budget power tool, try B&D.

Forget any low end powertools as there are no spares or backup.

--
Sir Benjamin Middlethwaite

Grunff wrote:
Rick wrote:
I broke mylast of these tools, a rarely used circular saw, the power
sweitch broke. I have a number of blades for the thing, which are all
some weird size, so insted of replace, I thought Id get a new switch.

I phone up the helpline, apparently the makers of the tool will not
send out just a switch as its against health and saftey regulation.

What a load of ball, many other too makers will send you a switch.

These tools, and the service really are junk. Oh and the warrenty is
void, as I can't prove it broke from misuse.


While I totally agree with your assessment of the quality, I think you
will be able to get a refund quite easily if you take your saw back to B&Q.


--
Grunff

Many others have just returned the power tool to B&Q and been given a
replacement with no problems at all. I know a guy who took a PPro
circular saw back without a receipt and had it replaced.
Why do you want to mess around waiting for spares and fitting them?
You'll also void the warranty anyway if you open it up.

"Andy Hall" wrote in message
...
On Sun, 29 Jan 2006 15:00:33 GMT, Rick wrote:


I broke mylast of these tools, a rarely used circular saw, the power
sweitch broke. I have a number of blades for the thing, which are all
some weird size, so insted of replace, I thought Id get a new switch.

I phone up the helpline, apparently the makers of the tool will not
send out just a switch as its against health and saftey regulation.

Yeah right. I suspect that the reality is that they don't have
provisioning of spares and this is just a cover story.

Most Health and Safety legislation applies to workplace environments
and not for home use which is the marketplace for this range.

There are a few classes of workshop product that have to be type
approved and tested under the terms of the UK implementation of the
Machinery Directive. Table saws are an example of this. I can
order any piece part for mine and fit it myself with no issues at all.


What a load of ball, many other too makers will send you a switch.

Of course they will.


These tools, and the service really are junk.

There *isn't* any service.

Well you could pay the earth and get this service..

"3.
Nov 15 2005, 4:04 am show options

Newsgroups: alt.building.construction

I just bought an 18v Makita 560"lb drill, It broke halfway thru the
first job. When I sent it back for repair, they returned it still broke.
I had to return it for a second repair. It is cheaply made, the plastic
flexs and the clutch slips too early. I'd get a DeWalt next time. "


May as well get throw away tools than put up with that crap.

On 29 Jan 2006 09:53:39 -0800, wrote:


Grunff wrote:
Rick wrote:
I broke mylast of these tools, a rarely used circular saw, the power
sweitch broke. I have a number of blades for the thing, which are all
some weird size, so insted of replace, I thought Id get a new switch.

I phone up the helpline, apparently the makers of the tool will not
send out just a switch as its against health and saftey regulation.

What a load of ball, many other too makers will send you a switch.

These tools, and the service really are junk. Oh and the warrenty is
void, as I can't prove it broke from misuse.


While I totally agree with your assessment of the quality, I think you
will be able to get a refund quite easily if you take your saw back to B&Q.


--
Grunff

Many others have just returned the power tool to B&Q and been given a
replacement with no problems at all. I know a guy who took a PPro
circular saw back without a receipt and had it replaced.
Why do you want to mess around waiting for spares and fitting them?
You'll also void the warranty anyway if you open it up.


.... and when the warranty runs out?


--

..andy

Andy Hall wrote:
On 29 Jan 2006 09:53:39 -0800, wrote:


Grunff wrote:
Rick wrote:
I broke mylast of these tools, a rarely used circular saw, the power
sweitch broke. I have a number of blades for the thing, which are all
some weird size, so insted of replace, I thought Id get a new switch.

I phone up the helpline, apparently the makers of the tool will not
send out just a switch as its against health and saftey regulation.

What a load of ball, many other too makers will send you a switch.

These tools, and the service really are junk. Oh and the warrenty is
void, as I can't prove it broke from misuse.


While I totally agree with your assessment of the quality, I think you
will be able to get a refund quite easily if you take your saw back to B&Q.


--
Grunff

Many others have just returned the power tool to B&Q and been given a
replacement with no problems at all. I know a guy who took a PPro
circular saw back without a receipt and had it replaced.
Why do you want to mess around waiting for spares and fitting them?
You'll also void the warranty anyway if you open it up.


... and when the warranty runs out?


--

.andy

It will no longer be under warranty. :-)

The saw is under warranty and the OP wants it fixed. My suggestion is
that it is better to just pop down B&Q and get it exchanged instead of
worrying about ordering parts for it.

The availability of parts etc is another topic which has been done to
death.