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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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Poor quality electricity supply, is it worth complaining to supplier?
I've lived in this house for two years now and as soon as summer
arrives so do the periodic electrical dropouts, which is a shame because the batteries in my UPS have just decided they're knackered. We have a supply which comes from a large pole mounted (two telegraph poles in fact) transformer at the end of the road, the transformer itself appears to be quite ancient and even the 'In event of emergency' telephone number is only three digits indicating it is indeed from a bygone era. We are supplied via overhead cables courtesy of a 'telegraph' pole in the garden. When the weather gets warmer we experience occasions brownouts, short power outages (usually in the early hours between 4am - 7am) and generally very poor reliability. Our domestic voltage varies between 240-250v, but usually hovers around 248v (as the over voltage alarm on my UPS often complains). Our local provider is Midlands Electricity Board (npower?), is there any point in complaining or will they simply tell me that everything is within tolerance? Didn't EU harmonization mean our voltage was supposed to be a maximum of 243.8v (i.e. 230v +6%)? Regards, Jason. --- Replace nntp with my name to reply. N0 5pAm H3r3: Include this tagline to pass my spam filter. |
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