On Nov 21, 12:59�am, Mark & Juanita wrote:
� Just to pile on here; this problem is not yet resolved, but am still
working it with Home Depot.

� Ordered some laminate for a quick kitchen replacement of the tile
countertop. �The order was for two 5 x 12 sheets and one 4 x 8 sheet. (BTW,
HD's price is just a little over 1/2 of what Lowe's was going to charge for
the same product.) �Got a call from HD that my order was in and went to
pick it up. �The stuff comes rolled up in a box; the special order clerk
and I looked inside to make sure the color was right, but we didn't take
the stuff out of the box -- I can't imagine being able to get that stuff
rolled back up into a 12" x 12" square container and there was no way to
tell if there was one, two or five sheets in the box.

�Yep, got home and found out I was shorted the 4 x 8 sheet. �Called HD, they
were apologetic and said they would look into it. �Called again a week
later, they are still looking into it, the expediter has me on her list to
call when they get it figured out. �Went in today in person, the associate
called the service center, lady handling this was on lunch break; he took
my name and said he'd call back. �That was 7 hours ago; no phone call.

� At this point, I'm pretty confident that HD will make the right; but right
now, I'm thinking having the desk clerks re-roll the laminate would have
been less hassle.

At this point I would bring back the two sheets and drop them on their
toes - THEN I'd create a fuss you could sell tickets for.

FoggyTown