For the first time renting a car, I damaged it. Just scuffed the paint
on a front corner (thought probably would have dented it if it weren't
made of plastic).

When I returned it, the employee asked for details of how it happened.
Is this typical?

Even after I told him I hit a post and no other car was involved? Even
though the post is 6" thick and I didn't damage it either?

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