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Default Windows 8.1 email setup

I recently helped an older (than me ...) couple set up their new computer
, and yesterday they called to ask for help in setting up their email . I
have no experience with the new comps , I'm a steadfast XP user .
I did a little bit of research today , and it looks like they need an app
for that ... is this how the new ones work ? I know how to set up the server
settings , user stuff and all that , but had no luck at all trying to help
them find the email client (over the phone) that I thought should be there -
every OS I'm familiar with has one built in (or included) with the OS .
I need some help here ...
--
Snag


 
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