Does anyone know of an "ombudsman" type of person or site where I could upload my problems with Avast.

They sold me a policy to "fix anything wrong on computer". Not only do their techs not know their *** from their elbow, but their hours and hours of unsuccessful efforts have ****ed up my computer so badly I have lost valuable programs and documents.

They do not answer Certified Mail and emails, so it looks like they are blowing me off. Maybe if some entity more powerful than Consumer Sucker leans on them?

I understand such "ombudsman" or whatever you call them, do exist, so maybe you resourceful people can direct me.

TIA

HB