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Home Repair (alt.home.repair) For all homeowners and DIYers with many experienced tradesmen. Solve your toughest home fix-it problems. |
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#1
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aggravating web stores
2nd run in with a place[two different places] that wants special
treatment from the credit card company, like some conglomerate cares what they want. have a billing address that is a po box, and obviously ship to a different address. Do this dozens of times a month. Only the craziest lowest on the food chain merchants[who must get ripped off a lot or something] want to get the address 'approved' by the credit card company. CC company[BOA} has no idea what they are talking about. No clue. So they cannot 'approve' the address. So the order sits pending. clueless customer service does not know what to do. Twice I have just gone to another place that has a normal order procedure, first time it was actually cheaper. Use DKhardware instead of glassw@repro. A few pennies more but less aggravation seriously, 100k in use on 2 different cards, never have the issue but 2 times, both ended up being morons, go figure |
#2
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aggravating web stores
On Mon, 8 Nov 2010 13:58:52 -0800 (PST), gus2008
wrote: 2nd run in with a place[two different places] that wants special treatment from the credit card company, like some conglomerate cares what they want. have a billing address that is a po box, and obviously ship to a different address. Do this dozens of times a month. Only the craziest lowest on the food chain merchants[who must get ripped off a lot or something] want to get the address 'approved' by the credit card company. CC company[BOA} has no idea what they are talking about. No clue. So they cannot 'approve' the address. So the order sits pending. clueless customer service does not know what to do. Twice I have just gone to another place that has a normal order procedure, first time it was actually cheaper. Use DKhardware instead of glassw@repro. A few pennies more but less aggravation seriously, 100k in use on 2 different cards, never have the issue but 2 times, both ended up being morons, go figure Any time you're dealing with big finance the ball is never in your court. Find yourself a local credit union and obtain a charge card through them. Even though they might not process the cards themselves you most likely will NOT have any issues/problems. |
#3
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aggravating web stores
"gus2008" wrote in message ... 2nd run in with a place[two different places] that wants special treatment from the credit card company, like some conglomerate cares what they want. have a billing address that is a po box, and obviously ship to a different address. Do this dozens of times a month. Only the craziest lowest on the food chain merchants[who must get ripped off a lot or something] want to get the address 'approved' by the credit card company. They don't "want" to have the address approved, they HAVE to. My merchant agreement REQUIRES me to ship to the billing address, period. If someone supplies a shipping address which does not match the billing address, the charge will be declined, and yes, I have to enter the house number and the zip code when I process the charge. This requirement is the same for all of my merchant friends, even though they use different processors. I use BoA. And I have never, ever had a chargeback, so I've never been "ripped off". Probably because I follow the rules regarding address verification. |
#4
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aggravating web stores
On 11/09/10 11:22 am, h wrote:
2nd run in with a place[two different places] that wants special treatment from the credit card company, like some conglomerate cares what they want. have a billing address that is a po box, and obviously ship to a different address. Do this dozens of times a month. Only the craziest lowest on the food chain merchants[who must get ripped off a lot or something] want to get the address 'approved' by the credit card company. They don't "want" to have the address approved, they HAVE to. My merchant agreement REQUIRES me to ship to the billing address, period. If someone supplies a shipping address which does not match the billing address, the charge will be declined, and yes, I have to enter the house number and the zip code when I process the charge. This requirement is the same for all of my merchant friends, even though they use different processors. I use BoA. And I have never, ever had a chargeback, so I've never been "ripped off". Probably because I follow the rules regarding address verification. I paid by CC (tried to, anyway) for a magazine gift subscription to our church library (obviously not at the billing address). Quite a while later, the librarian received a letter saying that the card had been declined, but I received no such letter. A second attempt appears to have been successful. Perce |
#5
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aggravating web stores
h wrote:
.... They don't "want" to have the address approved, they HAVE to. My merchant agreement REQUIRES me to ship to the billing address, period. If someone supplies a shipping address which does not match the billing address, the charge will be declined, and yes, I have to enter the house number and the zip code when I process the charge. This requirement is the same for all of my merchant friends, even though they use different processors. I use BoA. And I have never, ever had a chargeback, so I've never been "ripped off". Probably because I follow the rules regarding address verification. Well, there has to be some way for those of us who don't get mail delivered to home (physical) address... I've never had an issue of not getting delivery even though the billing address is a PO Box (AmEx) -- |
#6
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aggravating web stores
On Nov 9, 7:50*pm, RobertPatrick wrote:
dpb wrote : h wrote: ... They don't "want" to have the address approved, they HAVE to. My merchant agreement REQUIRES me to ship to the billing address, period. If someone supplies a shipping address which does not match the billing address, the charge will be declined, and yes, I have to enter the house number and the zip code when I process the charge. This requirement is the same for all of my merchant friends, even though they use different processors. I use BoA. And I have never, ever had a chargeback, so I've never been "ripped off". Probably because I follow the rules regarding address verification. Actually, no they don't have to. BOA has no such policy[per them ], and by the way there is no such thing as a five minute conversation with them. maybe five minutes to drill through the voicemail. Major nuisance. not a newbie here, ordered many many things from many many suppliers with no problem. the only thing you need to have is the correct zip for the billing address. this is just poor customer service nothing else |
#7
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aggravating web stores
"gus2008" wrote in message ... On Nov 9, 7:50 pm, RobertPatrick wrote: Actually, no they don't have to. BOA has no such policy[per them ], . the only thing you need to have is the correct zip for the billing address. this is just poor customer service nothing else Yes they/we do have to check the complete address. My merchant agreement with BoA specifies that I have must enter both the house number and zip code. My terminal was pre-programmed to ask for both. You're just wrong. |
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