Heads up- Heath-Zenith
After purchasing my second Heath-Zenith motion sensor driveway light
at Home Depot (1st one failed in 2 days-2nd one failed in 60 days) I tried to contact Heath-Zenith for support. Their website is now unreachable. After searching blogs, It seems this is a widespread problem. It is also the only brand carried by Home Depot. As is becoming the norm, it appears that Heath-Zenith will take the money and run. Too bad. They were both great companies at one time. |
Heads up- Heath-Zenith
Al Dente wrote:
After purchasing my second Heath-Zenith motion sensor driveway light at Home Depot (1st one failed in 2 days-2nd one failed in 60 days) I tried to contact Heath-Zenith for support. Their website is now unreachable. After searching blogs, It seems this is a widespread problem. It is also the only brand carried by Home Depot. As is becoming the norm, it appears that Heath-Zenith will take the money and run. Too bad. They were both great companies at one time. Maybe 20 years ago. Since then they just build mediocre stuff to meet the price point of big box places such as Home Depot. |
Heads up- Heath-Zenith
Sometimes you just get what you pay for. The models sold to HD are made
cheaper than their standard models. Try buying one from a place like www.grainger.com "Al Dente" wrote in message ... After purchasing my second Heath-Zenith motion sensor driveway light at Home Depot (1st one failed in 2 days-2nd one failed in 60 days) I tried to contact Heath-Zenith for support. Their website is now unreachable. After searching blogs, It seems this is a widespread problem. It is also the only brand carried by Home Depot. As is becoming the norm, it appears that Heath-Zenith will take the money and run. Too bad. They were both great companies at one time. |
Heads up- Heath-Zenith
|
Heads up- Heath-Zenith
On Mon, 19 Mar 2007 11:29:28 -0500, Al Dente
wrote: After purchasing my second Heath-Zenith motion sensor driveway light at Home Depot (1st one failed in 2 days-2nd one failed in 60 days) I tried to contact Heath-Zenith for support. Their website is now unreachable. After searching blogs, It seems this is a widespread problem. It is also the only brand carried by Home Depot. As is becoming the norm, it appears that Heath-Zenith will take the money and run. Too bad. They were both great companies at one time. Neither Heath or Zenith are the same companies. I believe their names were sold long ago. |
Heads up- Heath-Zenith
It's funny you should say that John, years ago, I had so many problems with
the RAB units, I stopped using them. These things have been through so many generations, I think at this point, there's no excuse for not making a decent unit, except to cut the price. I use a unit made by H-Z but marketed under a different name and sold by Grainger. It looks almost the same as the HD unit but costs a little more, and I've never had a problem with them. The current crop of RAB's are fine now too, but some of the units are a little bulky "John Grabowski" wrote in message ... "Al Dente" wrote in message ... After purchasing my second Heath-Zenith motion sensor driveway light at Home Depot (1st one failed in 2 days-2nd one failed in 60 days) I tried to contact Heath-Zenith for support. Their website is now unreachable. After searching blogs, It seems this is a widespread problem. It is also the only brand carried by Home Depot. As is becoming the norm, it appears that Heath-Zenith will take the money and run. Too bad. They were both great companies at one time. I have been buying a brand called Rab from my local electrical supply house for several years. I don't recall ever having a customer call back because a unit stopped working. They are a little more expensive than the Home Depot stuff, but customer satisfaction is important to me. |
Heads up- Heath-Zenith
"Al Dente" wrote in message ... After purchasing my second Heath-Zenith motion sensor driveway light at Home Depot (1st one failed in 2 days-2nd one failed in 60 days) I tried to contact Heath-Zenith for support. Their website is now unreachable. After searching blogs, It seems this is a widespread problem. It is also the only brand carried by Home Depot. As is becoming the norm, it appears that Heath-Zenith will take the money and run. Too bad. They were both great companies at one time. I have been buying a brand called Rab from my local electrical supply house for several years. I don't recall ever having a customer call back because a unit stopped working. They are a little more expensive than the Home Depot stuff, but customer satisfaction is important to me. |
Heads up- Heath-Zenith
"RBM" rbm2(remove wrote in message ... It's funny you should say that John, years ago, I had so many problems with the RAB units, I stopped using them. These things have been through so many generations, I think at this point, there's no excuse for not making a decent unit, except to cut the price. I use a unit made by H-Z but marketed under a different name and sold by Grainger. It looks almost the same as the HD unit but costs a little more, and I've never had a problem with them. The current crop of RAB's are fine now too, but some of the units are a little bulky I'll check those Grainger units out. Thanks Roy. "John Grabowski" wrote in message ... "Al Dente" wrote in message ... After purchasing my second Heath-Zenith motion sensor driveway light at Home Depot (1st one failed in 2 days-2nd one failed in 60 days) I tried to contact Heath-Zenith for support. Their website is now unreachable. After searching blogs, It seems this is a widespread problem. It is also the only brand carried by Home Depot. As is becoming the norm, it appears that Heath-Zenith will take the money and run. Too bad. They were both great companies at one time. I have been buying a brand called Rab from my local electrical supply house for several years. I don't recall ever having a customer call back because a unit stopped working. They are a little more expensive than the Home Depot stuff, but customer satisfaction is important to me. |
Heads up- Heath-Zenith
On Mar 19, 9:29 am, George wrote:
Al Dente wrote: After purchasing my second Heath-Zenith motion sensor driveway light at Home Depot (1st one failed in 2 days-2nd one failed in 60 days) I tried to contact Heath-Zenith for support. Their website is now unreachable. After searching blogs, It seems this is a widespread problem. It is also the only brand carried by Home Depot. As is becoming the norm, it appears that Heath-Zenith will take the (a moment of silence) NO, DAMMIT, NO, NOT HEATH! WHY MUST THESE "COMPANIES" SULLY THAT NAME?! :-[=] money and run. Too bad. They were both great companies at one time. Maybe 20 years ago. Since then they just build mediocre stuff to meet the price point of big box places such as Home Depot. It's not the same Heath, (as in Heathkit) anymore. The name has just been sold off and slapped on yet another ****ty pacific rim outfit. :( |
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