Craftsman Dumps Lifetime Warranty?
 

There has just been a discussion of this over in
rec.crafts.metalworking. I could be wrong, but after a quick look
through the Sears website I found no mention of the Craftsman tool
lifetime warranty anywhere. They used to hype it quite a bit...

Guess I may to have to start buying tools again, haven't done that since
the 70's. I've just been returning the broken/worn ones over and over,
it was a good deal!

Kinda of sad in a way, for years now that was the last remaining reason
to go near their stores.

Erik

Craftsman Dumps Lifetime Warranty?
 

"Erik" wrote in message
...
There has just been a discussion of this over in
rec.crafts.metalworking. I could be wrong, but after a quick look
through the Sears website I found no mention of the Craftsman tool
lifetime warranty anywhere. They used to hype it quite a bit...

Guess I may to have to start buying tools again, haven't done that since
the 70's. I've just been returning the broken/worn ones over and over,
it was a good deal!

Kinda of sad in a way, for years now that was the last remaining reason
to go near their stores.

Erik

When you bought they had a lifetime warranty. I would question why they
would discontinue the lifetime warranty, there are other CO. offering it
also. But then again K-mart is at the helm now

Craftsman Dumps Lifetime Warranty?
 

On Sun, 29 Oct 2006 17:43:25 GMT, Erik wrote:

There has just been a discussion of this over in
rec.crafts.metalworking. I could be wrong, but after a quick look
through the Sears website I found no mention of the Craftsman tool
lifetime warranty anywhere. They used to hype it quite a bit...

Guess I may to have to start buying tools again, haven't done that since
the 70's. I've just been returning the broken/worn ones over and over,
it was a good deal!

Kinda of sad in a way, for years now that was the last remaining reason
to go near their stores.



Which supports the reason to not offer the lifetime warranty any more.
If you only go there to exchange your tools and don't purchase
anything else, where is the profit margin in that?

Craftsman Dumps Lifetime Warranty?
 

Don't know what website your looking at but just checked out a few tools on
the sears website & it clearly states "Unconditional Lifetime Warranty".
Don't panic all is well.

Craftsman Dumps Lifetime Warranty?
 

"MCL" wrote in message
...
Don't know what website your looking at but just checked out a few tools
on
the sears website & it clearly states "Unconditional Lifetime Warranty".
Don't panic all is well.


If you read the whole article you have to take them to K-Mart for the
exchange. The theory being the service is so bad you'll just say screw it.

Craftsman Dumps Lifetime Warranty? *False*
 

Erik wrote:

There has just been a discussion of this over in
rec.crafts.metalworking. I could be wrong, but after a quick look
through the Sears website I found no mention of the Craftsman tool
lifetime warranty anywhere. They used to hype it quite a bit...

Guess I may to have to start buying tools again, haven't done that since
the 70's. I've just been returning the broken/worn ones over and over,
it was a good deal!

Kinda of sad in a way, for years now that was the last remaining reason
to go near their stores.

Erik

You didn't look very hard, it is most certainly still there though their
site isn't promoting it very well. Go to the Sears and/or Craftsman
sites and browse to an actual Craftsman hand tool listing. Select the
product specifications tab and look at the "General warranty" line and
you'll see "Full Unlimited", "Lifetime", "Guaranteed Forever" or similar
synonymous description.

Pete C.

Craftsman Dumps Lifetime Warranty? *False*
 

MCL wrote:

Don't know what website your looking at but just checked out a few tools on
the sears website & it clearly states "Unconditional Lifetime Warranty".
Don't panic all is well.

Correct, it's either someone not reading the details, or yet another
bogus Craftsman bashing attempt, or both.

Pete C.

Craftsman Dumps Lifetime Warranty? *False*
 

In article , "Pete C."
wrote:

Erik wrote:

There has just been a discussion of this over in
rec.crafts.metalworking. I could be wrong, but after a quick look
through the Sears website I found no mention of the Craftsman tool
lifetime warranty anywhere. They used to hype it quite a bit...

Guess I may to have to start buying tools again, haven't done that since
the 70's. I've just been returning the broken/worn ones over and over,
it was a good deal!

Kinda of sad in a way, for years now that was the last remaining reason
to go near their stores.

Erik

You didn't look very hard, it is most certainly still there though their
site isn't promoting it very well. Go to the Sears and/or Craftsman
sites and browse to an actual Craftsman hand tool listing. Select the
product specifications tab and look at the "General warranty" line and
you'll see "Full Unlimited", "Lifetime", "Guaranteed Forever" or similar
synonymous description.

Pete C.

Hmmm... clicking the 'product specifications' tab produces nothing for
me... tried two browsers too.

Erik

Craftsman Dumps Lifetime Warranty? *False*
 

Erik wrote:

In article , "Pete C."
wrote:

Erik wrote:

There has just been a discussion of this over in
rec.crafts.metalworking. I could be wrong, but after a quick look
through the Sears website I found no mention of the Craftsman tool
lifetime warranty anywhere. They used to hype it quite a bit...

Guess I may to have to start buying tools again, haven't done that since
the 70's. I've just been returning the broken/worn ones over and over,
it was a good deal!

Kinda of sad in a way, for years now that was the last remaining reason
to go near their stores.

Erik

You didn't look very hard, it is most certainly still there though their
site isn't promoting it very well. Go to the Sears and/or Craftsman
sites and browse to an actual Craftsman hand tool listing. Select the
product specifications tab and look at the "General warranty" line and
you'll see "Full Unlimited", "Lifetime", "Guaranteed Forever" or similar
synonymous description.

Pete C.

Hmmm... clicking the 'product specifications' tab produces nothing for
me... tried two browsers too.

Erik

Sounds like a Javascript issue.

Pete C.