Home Despot results....
 

Just had my new washed maple shaker kitchen installed by the despot in
toronto with real bad results. crew bearly spoke english on install and
workmanship very shoddy.
Calls to manger and customer service are a waste of time, credit card
company refuses to take on HD by charging back the $6K. Kid who sold me
the kitchen now just shakes his head and walks away, have noticed that the
complaints area is well removed from the sales area with good reason.
Avoid the Despots. I hear that in the states they half assed care due to
competition with lowes, but up here they don't give a rats ass.

True North Strong and Free wrote:
Just had my new washed maple shaker kitchen installed by the despot in
toronto with real bad results. crew bearly spoke english on install and
workmanship very shoddy.
Calls to manger and customer service are a waste of time, credit card
company refuses to take on HD by charging back the $6K. Kid who sold me
the kitchen now just shakes his head and walks away, have noticed that the
complaints area is well removed from the sales area with good reason.
Avoid the Despots. I hear that in the states they half assed care due to
competition with lowes, but up here they don't give a rats ass.


Greetings,

Do you have a specific complaint such as "1/16 inch expansion gap left
around edge of room, should be 1/8-1/4 inch"? Pick a specific
complaint, let us know what they say.

William

True North Strong and Free wrote:
installed by the despot in
toronto with real bad results. crew bearly spoke english

What? They brought in a crew from Quebec?

"True North Strong and Free" wrote in message
. ..
Just had my new washed maple shaker kitchen installed by the despot in
toronto with real bad results. crew bearly spoke english on install and
workmanship very shoddy.
Calls to manger and customer service are a waste of time, credit card
company refuses to take on HD by charging back the $6K. Kid who sold me
the kitchen now just shakes his head and walks away, have noticed that the
complaints area is well removed from the sales area with good reason.
Avoid the Despots. I hear that in the states they half assed care due to
competition with lowes, but up here they don't give a rats ass.

I made the mistake of giving them a $9,000 order to recarpet my entire house
some years back. What a disaster-- from double-charging my credit card to
sloppy installation by their crew to the carpet rising up into ridges about
2 years after install-- with full denial of responsibility all the way and
refusal to do anything about it

Good thing I live in Atlanta (their corporate HQ) and my next door neighbor
is a senior VP with them. Good thing he pulled some strings for me-- or I
would have been hung out to dry.

S1

On 24 Aug 2005 11:55:15 -0700, "
wrote:


True North Strong and Free wrote:
Just had my new washed maple shaker kitchen installed by the despot in
toronto with real bad results. crew bearly spoke english on install and
workmanship very shoddy.
Calls to manger and customer service are a waste of time, credit card
company refuses to take on HD by charging back the $6K. Kid who sold me
the kitchen now just shakes his head and walks away, have noticed that the
complaints area is well removed from the sales area with good reason.
Avoid the Despots. I hear that in the states they half assed care due to
competition with lowes, but up here they don't give a rats ass.


Greetings,

Do you have a specific complaint such as "1/16 inch expansion gap left
around edge of room, should be 1/8-1/4 inch"? Pick a specific
complaint, let us know what they say.

William

Sounds like you are a racist and want a free floor.

Sherman wrote:

On 24 Aug 2005 11:55:15 -0700, "
wrote:

Greetings,

Do you have a specific complaint such as "1/16 inch expansion gap left
around edge of room, should be 1/8-1/4 inch"? Pick a specific
complaint, let us know what they say.

William

Sounds like you are a racist and want a free floor.

Huh? How did we get to race? Nobody said anything about race. Until you bought
it up, that is. I'm not sure what your obsession with race is, but it wasn't
necessary to make your racist comments, Sherman.

Doesn't matter where they brought the crews in from, Canada has competent
crafts and trades people just like we do.The difference is once again, H/O's
using retailers like the one mentioned here, expecting to get quality,
skilled tradesmen and it ain't ever gonna happen. If you expect to have
quality service provided, expect to pay for it.......as you can clearly see
you are gonna get exactly what you pay for. Old cliches are old cliches for
a reason.





"Edwin Pawlowski" wrote in message
news:0K4Pe.12589$3%1.12410@trndny08...

True North Strong and Free wrote:
installed by the despot in
toronto with real bad results. crew bearly spoke english

What? They brought in a crew from Quebec?

Cindy wrote:
We've only had HD up here in Maine until recently...Lowe's showed up.
What a difference! Lowe's sales people actually help you find things
unlike HD's who run for the nearest exit when they see a customer
start to approach them. I have noticed HD's people changing a little
lately and hopefully it's in response to people being fed up with
their attitudes now that they have a choice.

That is the pattern for both stores when they first open a new location. Wait
several months and compare them again.

We've only had HD up here in Maine until recently...Lowe's showed up. What a
difference! Lowe's sales people actually help you find things unlike HD's who
run for the nearest exit when they see a customer start to approach them. I have
noticed HD's people changing a little lately and hopefully it's in response to
people being fed up with their attitudes now that they have a choice.

Cin


HD and Lowes have their good and bad points. Lowes is definitly a nicer
experience in my opinion... clear looking store, easier to get someone
to help you... however, I think HD has lower prices or lumber and stuff.

Most of the time I go to HD, the salesguy (when I can get 'em), winds
up saying "That's right where it would be if we had it." That was for
a small bathroom sink/cabinet combination. Lowe's had four on the
shelves.

Looking for floor tile, at HD tiles weren't where the shelf markings
said they were. Could'nt find a salesguy. At Lowe's, at the flooring
desk, you can press a button and the PA system calls for someone to
come to that department.


FWIW

Looking for floor tile, at HD tiles weren't where the shelf markings
said they were. Could'nt find a salesguy. At Lowe's, at the flooring
desk, you can press a button and the PA system calls for someone to
come to that department.

Yea, those buttons are awesome. I wish all department stores had them.

Funny thing is, around here (Long Island) the Lowes store here
fustrates
the hell out of me when you need help. Its not uncommon to wait
20 or so minutes to ask someone if the have something in stock.
You never seem to find anyone is the isles, its always a page here and
a page there.

Over at depot, usually I find someone around that can point me to
the right location. On occasion I had to wait too. Just not every
SINGLE
time like I did at Lowes.

Prices? They are basically the same. Molding quality is a little
better
at Lowes around here. The HD that I usually go to is getting a little
better.

While Lowes around here may seem a little cleaner, I find that HD just
has
more choices on stuff to choose from.

Tom

"Anthony Berlin" wrote in message
. ..
snip
Old cliches are old cliches for a reason.

Too bad a profound and true statement like that will just end up being
another cliche. heh

I plan to use it frequently enough to annoy my coworkers.

Pagan






"Edwin Pawlowski" wrote in message
news:0K4Pe.12589$3%1.12410@trndny08...

True North Strong and Free wrote:
installed by the despot in
toronto with real bad results. crew bearly spoke english

What? They brought in a crew from Quebec?

True North Strong and Free wrote:

snipped the old news yawn...

Edwin Pawlowski wrote:


What? They brought in a crew from Quebec?


LMAO! Dead spot on!

On 8/25/2005 8:42 AM US(ET), took fingers to keys,
and typed the following:

Most of the time I go to HD, the salesguy (when I can get 'em), winds
up saying "That's right where it would be if we had it." That was for
a small bathroom sink/cabinet combination. Lowe's had four on the
shelves.

Looking for floor tile, at HD tiles weren't where the shelf markings
said they were. Could'nt find a salesguy. At Lowe's, at the flooring
desk, you can press a button and the PA system calls for someone to
come to that department.


FWIW


We had just a HD until a couple of years ago. A half block away, they
started to build a Lowes. All of a sudden, when I went into the HD while
the Lowes was still being built, it seems that every employee that we
walked past asked if they could help. I said to my wife, "They'll
probably have valet parking next".
I like Lowes better because it seems to be laid out better and the
aisles are wider. But, if I am going to be buying a feew small things, I
will go to HD because they have that self service checkout. If Lowes had
it, I would always be there.

--
Bill

Ha Ha Ha, you guys keep hiring crews from HD and Lowes. I love it. In a
busines that you clearly get what you pay for everbody keeps their
wallets closed as tight as possible. When you hire a crew from one of
these places you must remember one thing, "they work for Home Depot for
a reason". Years and years ago I investigated being a subcontractor for
these outfits, I would never have my name on the lack of quality they
accept as a finished product. Go ahead, keep hiring them, you will call
a real contractor sooner or later and pay 3 times as much to fix
everything.