Home Ownership (misc.consumers.house)

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John Bacall
 
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Default NYTimes: Why a Real Estate Agent May Skip the Extra Mile

http://www.nytimes.com/2005/02/20/business/yourmoney/20view.html?adxnnl=1&adxnnlx=1108927162-TNgd9/PLdrrfSWWCbG5COw&pagewanted=print&position=
or http://tinyurl.com/4ez2t


The New York Times
__________________________________________________ _________________

February 20, 2005

ECONOMIC VIEW

Why a Real Estate Agent May Skip the Extra Mile

By DANIEL GROSS

A S housing prices keep rising year after year, real estate has become a
national obsession - and a more powerful economic engine. Sales of homes
and condominiums totaled an estimated $2.17 trillion in 2004, said
Lawrence Yun, senior economist at the National Association of Realtors.

The industry couldn't function without the armies of agents who help
buyers and sellers reach mutually agreeable terms on those four-bedroom,
center-hall colonials, and who generally collect hefty 6 percent
commissions for their trouble. But a recent study by two University of
Chicago economists suggests that home sellers should regard agents with
some caution. The study does not suggest that agents are inherently
untrustworthy. Rather, it says, the housing market remains inefficient,
and the incentives for agents to maximize profits for their clients
aren't powerful enough.

The study was instigated by Steven D. Levitt, a self-described "rogue
economist" who has applied the analytical tools of his trade to
everything from sumo wrestlers to drug-dealing gangs; his work is
cataloged in the forthcoming book "Freakonomics," written with Stephen
J. Dubner.

Professor Levitt had fixed up and sold several houses in Oak Park, Ill.,
a suburb of Chicago. When working with real estate agents, he said, "I
got the impression they weren't working solely in their clients' best
interest."

Along with a colleague, Chad Syverson, Professor Levitt set out to prove
it by comparing data on homes that agents sold on behalf of others with
those that they owned and sold for themselves. They analyzed sales from
1992 to 2002 of 98,000 homes in suburban Chicago, of which 3,300 were
owned by real estate agents. When the economists constructed an analysis
that controlled for amenities, location and the adjectives used to
describe the houses, they found that agent-owned homes, on average,
stayed on the market 9.5 days longer and commanded median prices that
were 3.7 percent higher than comparable homes owned by clients.

Of course, agents may just know how to position homes for sale better
than other people do. It's their job, after all. And, being human, they
may work harder selling their own homes, the way a dentist may take
extra care cleaning her own child's teeth. But these explanations don't
square with the data. "If that were the case, you'd expect the clients'
homes to stay on the market longer than the brokers' homes," Professor
Levitt said.

The two professors conclude that poorly designed incentives bear some of
the blame. "You have to keep in mind that the agent's incentives don't
line up perfectly with your own," Professor Syverson said.

Real estate agents have a better sense than others of the best price a
home can command. But when they work for others, they don't have the
financial incentive to pursue it. Most home sales generate a 6 percent
commission, split between the brokerage firms representing the buyer and
seller. The agent generally receives half of the firm's draw, or 1.5
percent of the sale. So if a home sells for $500,000, the agent
personally receives $7,500. Not bad for what may be just a few days of
work. If the agent works for an additional week and urges the seller to
hold out for $515,000, that's an extra $15,000 for the seller, but only
an extra $225 for the agent. Because every additional dollar throws only
a penny and a half into the pocket of the agent, the economists reason,
the agent may push clients to accept lowball offers.

Of course, price is just one factor motivating sellers to accept offers.
Many are in a hurry, maybe because they are relocating for new jobs, or
want to be in their new city by the time the next school year starts. So
they may feel compelled to accept the first offer. Most agents who sell
their own homes, by contrast, aren't leaving the area. "The brokers may
be in a situation where they can be more patient," said Mr. Yun of the
National Association of Realtors.

Armed with this knowledge, what should home sellers do? "You cannot
completely trust the advice your broker gives you," said Christopher J.
Mayer, a professor of real estate at Columbia Business School. "You have
to become more educated as a buyer."

In fact, the economists concluded that sellers, empowered by the
Internet, are already eroding agents' advantage. Sites like Realtor.com
and domania.com allow anyone to survey the market and check out
neighborhood price histories. From 1992 to 1995, in the days before such
sites existed, agents' homes commanded prices that were 4.9 percent
higher and stayed on the market more than 14 days longer than equivalent
other homes. But from 2000 to 2002, a period when such sites came into
popular use, the margins shrank to 2.9 percent and 2.5 days.

"As consumers become more comfortable with the idea that they can price
their own properties, times will get tougher and tougher for real estate
agents," Professor Levitt said.

Daniel Gross writes the "Moneybox" column for Slate.com.


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John Bacall
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Wonderful piece on real estate and also quite informative. Kudos.

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